Kocourek Ford Lincoln

Unusual same day service appointments Had two vehicles that, unfortunately for my budget, needed servicing on the same day. Unusual for this to happen. Worked with Damien Tuckett on the fi Had two vehicles that, unfortunately for my budget, needed servicing on the same day. Unusual for this to happen. Worked with Damien Tuckett on the first vehicle in the morning and Patrick Dixon on the second vehicle in the afternoon. Both gentlemen went out of their way to answer any questions I had, and give me information that I will need in the future. Definitely happy with their professionalism and customer care. More

New truck purchase I just purchased a new F150 XLT last week from Kocourek Ford. Billy in sales was very helpful. Ray found the exact truck I was looking for and gave I just purchased a new F150 XLT last week from Kocourek Ford. Billy in sales was very helpful. Ray found the exact truck I was looking for and gave me a fair price for my trade. Justan in Service ensured my truck was properly under coated and accessories were properly installed. David set up the features of the truck and gave an excellent tutorial on how everything works. Overall, everyone involved was friendly, helpful and very efficient. More

Amazing customer service I had been looking for months for a new vehicle. I finally found the one I wanted at Kocourek Ford in Wausau! In just two days, we were able to do the I had been looking for months for a new vehicle. I finally found the one I wanted at Kocourek Ford in Wausau! In just two days, we were able to do the credit application over the phone, and found out we were approved for a loan! We live about 200 miles away so it was important to me that everything was set up by the time we got there. We were able to drive over Saturday and from the time we walked in to the time we left, Matt and Justin were wonderful! Matt went over every feature of the vehicle, and answered any questions we had. Justin had all the paper work ready and explained everything to us before we signed anything! We had an amazing experience and I would for sure recommend Kocourek to anyone looking for a used or new vehicle! More

Responsive, friendly, extremely accommodating The folks at this dealership helped us get our vehicle in for service when they really didn't have a slot open. They were friendly and accommodating The folks at this dealership helped us get our vehicle in for service when they really didn't have a slot open. They were friendly and accommodating and made it a pleasant experience. More

Excellent Service Great conversation as to why the service was completed! Also gave advice on my other truck to make sure that one is up to date. Great conversation as to why the service was completed! Also gave advice on my other truck to make sure that one is up to date. More

Dave Olson at Kocourek -AWESOME! Dave at the Wausau location was nothing short of spectacular! The service, communication, questions answered and commitment to helping me find the pe Dave at the Wausau location was nothing short of spectacular! The service, communication, questions answered and commitment to helping me find the perfect new vehicle was all top-notch. Can't recommend Dave enough! More

Great service Great service and attitude for customer care. We've always been very satisfied with Kocourek and keep coming back for our new vehicles. Never had a p Great service and attitude for customer care. We've always been very satisfied with Kocourek and keep coming back for our new vehicles. Never had a problem. More

Purchasing our New Ford Edge We had an overall great experience buying from this dealership. Our salesman, Billy Woldt, in particular made things easy for us. We can't say enoug We had an overall great experience buying from this dealership. Our salesman, Billy Woldt, in particular made things easy for us. We can't say enough good things about Billy! He was very low key, we never felt pressured. He was over-the-top accommodating providing us with all the information we needed to make a good car choice. We will definitely recommend Billy to anyone we know looking to buy a new or used vehicle. Working with the other individuals within the dealership was pleasant as well. We were impressed with the entire operation! More

One stop shop Stephen and crew did a great job. They took care of all my requests Great customer service. Very impressed I will be back! Best part is that they to Stephen and crew did a great job. They took care of all my requests Great customer service. Very impressed I will be back! Best part is that they took care of all the DMV stuff. One stop shop More

Recall Polite friendly service. Lounge Area was clean. Greeted quickly and friendly when walked in. The refrigerator where have water seemed warm, may want t Polite friendly service. Lounge Area was clean. Greeted quickly and friendly when walked in. The refrigerator where have water seemed warm, may want to vent it More