Kocourek Chevrolet
Wausau, WI
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Working with Toby and Marc was a pleasure. They are very kind and considerate individuals. Marc was extremely easy to work with and did a terrific job figuring out everything for me! I have recommended th kind and considerate individuals. Marc was extremely easy to work with and did a terrific job figuring out everything for me! I have recommended this dealership to several people, because it's worth the drive from Stevens Point/Plover! More
I had done some research for a new car for quite some time and had an idea of what I already wanted, so most would say I was an easy sell on my new Cruze. What I was not expecting was the first class tr time and had an idea of what I already wanted, so most would say I was an easy sell on my new Cruze. What I was not expecting was the first class treatment I received. Aaron went above and beyond to make sure I was well informed about my new car. Marc was exceptional in explaining all the options and making this the most awesome car buying experience ever...thank you! I am trilled with my new Cruze! You guys rock! More
Both my husband and I decided it was time to trade in the older vehicles. This place offered the best selection between all the locations. I had found something I liked on the internet, and email about it. T older vehicles. This place offered the best selection between all the locations. I had found something I liked on the internet, and email about it. The next day I had people searching for vehicles tha would fit my needs. I quickly found that everyone was willing to go out of their way to find me exactly what I wanted no matter how long that took. I specifically worked with Adam Krueger and Marc Levy the most. Both of these guys are FANTASTIC! They were personable and very friendly and I really enjoyed getting to know them. I was very comfortable that I was getting the best deal possible and appreciate all the work everyone did in the store to help us out! I would recommend any one of the above guys to anyone at any time. More
Adam Krueger was an absolute pleasure to work with as my salesman. He was polite, friendly and easy to talk to. Before I was sure about wanting any car on the lot, I knew I wanted to buy from Adam. The car salesman. He was polite, friendly and easy to talk to. Before I was sure about wanting any car on the lot, I knew I wanted to buy from Adam. The car I ended up purchasing was exceptionally clean and still felt new even though it was a 70k mile used car; this was a huge plus and what I was looking for. I did expect to receive the car with a full tank of gas, but it was half full. A minor detail, but it still was a minor tick against my expectations when spending so much. I have no doubt that had I asked about the full tank before driving away, Adam would have made it happen for me. He is passionate about his career and is sincere in his desire to have a happy customer. The Kocourek team is lucky to have him on board. The financial aspect seemed rushed and I would have liked to have known the APR rate and monthly payment before I arrived for closing. Perhaps that is the way it is always done at Kocourek, but I didn't enjoy feeling like I was being surprised by the lengthy purchase agreement. The monthly payment for the amount financed did not match my amortization schedule I had with me on my phone during closing. I have 26 credits in college level math, including an economics class, and when I got home and worked the numbers out long hand I still ended up with the same payment as my phone app. I don't know if it was in Toni's job description to understand bank rate amortization, but I still feel uneasy about the discrepancy. With $12,627.17 financed at 2.99% for sixty months, I should have a monthly payment of $226.84, not $227.12. I understand this is a matter of $16.80, but I'm an engineer; it's my job to notice discrepancies. In conclusion, my overall experience with this purchase was a good one. I would recommend this dealership to others. A response to this review might even increase my praise. More
Besides having the vehicle I wanted, Adam and Mark made Besides having the vehicle I wanted, Adam and Mark made the process quite smooth. Adam did an awesome job explaining all the bells and whistles that Besides having the vehicle I wanted, Adam and Mark made the process quite smooth. Adam did an awesome job explaining all the bells and whistles that new vehicles have these days, and Mark was able to put me into a lease program that fit my needs. More
Adam listened to what we were looking for and showed us exactly that. He knew the car was for me but that I had two extremes of opinions with me and helped me find what I wanted and helped me make the righ exactly that. He knew the car was for me but that I had two extremes of opinions with me and helped me find what I wanted and helped me make the right choice without being pushy or a typical car salesman. I appreciate that! He was extremely patient with us and let me test and compare the cars we were looking at. He was so very nice. I feel like he really took care of me. Toni was also great. She made the financial part easy and more pleasant than we have had experienced in making other big purchases. This is the second car we have purchased from this dealer and will most likely go back again because we have had yet again another great experience. Thanks Adam and Toni! More
Kocourek has been highly recommended to me, and after my visits I understand why. One of our vehicles has gone in for service there, and Molly has been fantastic to work with. When it came time to look for visits I understand why. One of our vehicles has gone in for service there, and Molly has been fantastic to work with. When it came time to look for a vehicle Kocourek was on the list. Coming in to the dealership to look at vehicles was very stress free, and I felt no pressure. The vehicle I was interested in had been tentatively sold, but when it was put out for sale again Adam called me immediately. When I called him back he pulled the car off the lot until I could make it in to see it. Everyone was very friendly, and made the car buying experience much easier for me. I want to thank them for the great service, and the great vehicle! More
I went into the dealership on a Saturday looking for an Equinox. Aaron came out in the rain to help me and within a few minutes I was test driving what in a few hrs became my brand new vehicle. I was give Equinox. Aaron came out in the rain to help me and within a few minutes I was test driving what in a few hrs became my brand new vehicle. I was given wonderful customer service. Aaron was extremely polite and informed about the vehicle I wanted. He went above and beyond any service I've ever had at any dealership. Aaron made me feel like he wasn't going to settle for anything less than my complete satisfaction. I also worked with Marc who again went above and beyond to make sure I walked out with the vehicle I wanted. They both stayed late to make sure I walked out smiling. I'm absolutely satisfied with the wonderful service and friendly staff at Kocourek. I am very happy I went to Wausau and will let everyone know how great Marc and Aaron were. Thank you guys for putting me in my dream vehicle. Keep up the great work! More
Greg Jensen took time from his very busy schedule to introduce me to Terry Schuett and we spent several minutes talking about the type of car I might be interested in; Terry & I spent a long time talki introduce me to Terry Schuett and we spent several minutes talking about the type of car I might be interested in; Terry & I spent a long time talking about the Cruze, went for a test drive and he then gave me the keys and told me to take the car for the afternoon. When I returned, Terry greeted me and he got information needed for purchase. He then introducted me to Marc Levy. Marc & I spent a long time talking and he obtained the information he needed for financing the car loan. We decided on some options which he was able to give me very detailed description of; made a decision as to when to pick up the car. On the day I picked up the car, I was greeted by Terry & Marc; spent time with both of them finishing up paperwork and general conversation. Terry then gave me a detailed orientation to the car, OnStar, etc. I am so very satisfied with the professionalism of Greg, Terry and Marc as well as the time the all took to make me feel comfortable and as if I was their only customer!! Never felt rushed or pressured in any way. Excellent service and very well informed staff! Love Kacourek!! More
Sunday I went online and found the perfect Equinox. It had everything I wanted in one, leather, moonroof, and all the goodies. I emailed for more information, within an hour Aaron emailed me back ON A SUN had everything I wanted in one, leather, moonroof, and all the goodies. I emailed for more information, within an hour Aaron emailed me back ON A SUNDAY, he told me they were closed but he would get in touch with me right away Monday, as he did! He was a very polite and informative salesman! I would recommend him to anyone! Marc was awesome, explains thing clearly, friendly. Talks to you about real everyday stuff, like his kids. You Guys rock, hey Marc, YOLO!! :) More