Kocourek Chevrolet

Great Experience Mike Wasmundt and the staff there were very helpful and friendly. They made sure all my needs were taken care of. I got exactly the car I wanted at Mike Wasmundt and the staff there were very helpful and friendly. They made sure all my needs were taken care of. I got exactly the car I wanted at a great price! More

Friendly Staff and a great Deal We went in with a broad idea of what we wanted and Robert helped us to pick the perfect vehicle for us (which we are loving) at a great price. Althou We went in with a broad idea of what we wanted and Robert helped us to pick the perfect vehicle for us (which we are loving) at a great price. Although they were very busy that day, we drove away that day. Carey was very helpful for getting our finances in order and Brian was especially helpful answering all of our technical questions. More

very good Didn't plan on buying a car in one day, but the salesman was so good that we did. The other two guys were also very helpful and polite. Didn't plan on buying a car in one day, but the salesman was so good that we did. The other two guys were also very helpful and polite. More

Outstanding Experience I purchased a 2016 Silverado HD. I was able to tell my Sales Representative what I was looking for and he contacted me when there was a vehicle that I purchased a 2016 Silverado HD. I was able to tell my Sales Representative what I was looking for and he contacted me when there was a vehicle that was available that met my specifications. He then worked with me to make sure we discussed any discounts or rebates that were available at the time of purchase. Mike did a great job of taking care of me before, during and after the sale. I have always had a positive experience working with Mike and the Kocourek Dealership. More

Happy Car Shopping On Friday March 11th, 2016 I found myself at Kocourek Chevrolet with a need for a newer, used car with low miles and a decent price tag. Mike Wasmund On Friday March 11th, 2016 I found myself at Kocourek Chevrolet with a need for a newer, used car with low miles and a decent price tag. Mike Wasmundt came out to greet me as I was looking around the lot. I told him what I needed and he was very knowledgeable, personable, and helpful as to several different options that may fill my requirements. He didn't push any particular vehicles on me, simply showing me potential options and was happy to let me test drive several cars I was interested in. What makes a great salesman? Let the customer choose ;-) and he did. Always available to answer questions and throwing in two free car keys to sweeten the deal. Thanks Mike! My experience over all was very satisfying and I'm glad I chose Kocourek. Loving my new car! More

Happy Got a great Very new used Car at a Great price. Other lots are charging more months later for more miles than I paid. Recommend. Got a great Very new used Car at a Great price. Other lots are charging more months later for more miles than I paid. Recommend. More

Disappointed I purchased a 2005 Ford F150 in September. Have had many issues with it from day one. I did not mind the fact of replacing parking brake, pulleys and I purchased a 2005 Ford F150 in September. Have had many issues with it from day one. I did not mind the fact of replacing parking brake, pulleys and serpentine belt. Not a big deal. My issues came from 4 wheel drive not working and ticking sound I complained about from day one. I was told it was normal on 3 different occasions. I later found out after 6 months it was the timing chains and camphasers. I also found when my 4 wheel drive was getting fixed that the wheel bearings were bad. Was that the dealers fault? No! that was not. It is not something someone normally checks. It was a cost of over $600 out of my pocket I also have additional out of pocket expenses of over $1500 on top of the $600. I paid 13K for the truck plus I paid for the extended warranty. Unknowing to me the warranty only covers $3000 worth of work. I was through that in no time and had to fork out over $2100 out of my pocket to keep this truck going. A person should not have to spend that kind of money after paying 13K for a vehicle. I was very upset and angry at first about this. I may have responded wrong at first also and I realize it. I am still disappointed because it has caused a financial hardship for me as I had to take out a loan to pay for the repairs to be made. This was the 3rd vehicle we have purchased from the dealership. We have always been satisfied in the past. At this point in time will I ever buy another one from them? No! Be sure to have a mechanic look over any used vehicle before you purchase. It may end up costing you more than its worth More

Disappointed Buyer I don't typically write reviews, but as I gave Kocourek Chevrolet General Manager,nplenty of opportunity to do the right thing and they literally refu I don't typically write reviews, but as I gave Kocourek Chevrolet General Manager,nplenty of opportunity to do the right thing and they literally refused, I feel obliged to follow up on my promise to them that I would share my negative experience. If you are going to buy from this dealer, please get everything in writing. If they make a promise to you, it is not worth the breath coming out of the mouth of the salesperson (no matter how sincere they may be). The management will not stand by their word, no matter how obvious the situation. Either buy elsewhere or GET IT IN WRITING. Don't assume they are making notes of your situation, because that is for show. Make sure you see everything you've agreed to in writing before you buy. Here is my specific experience. I bought a $15k used vehicle over a holiday weekend. First, my salesman was brand new. I was his first sale. I was actually glad at the time, because he was nice, and it felt good to help him out by being his first commission. The vehicle was great during the test drive, but the DVD player would not power on at that point. The remote didn't have batteries, and the salesman felt that was probably the issue, and the service department was closed, so they couldn't look at it. He and the finance manager promised that if there ended up being an issue, they would take care of it. So, after a week or so, we tried batteries but the system would still not power on. I attempted to contact the salesperson over the next few weeks to no avail. I finally contacted the finance manager who informed me the salesman had quit and went back to his old job. He had a customer service rep contact me, and we discussed the issue and said I could schedule to bring it in at some point, but at no time was I told there was time limit. A factory recall came in for the vehicle, so I decided to have it looked at when they replaced the recall item. I articulated that to the person I set up the appointment with, and everything seemed fine, until I arrived for my appointment. There was no record of the issue with my DVD player. I was then told that too much time had passed (3 months total), and they not only would not correct the problem, they would charge me just to diagnose the problem. Needless to say I was less than happy. I had them diagnose the problem (it cost me $125 just for them to look at it), which according to them, turned out to be an issue with the factory radio/dvd/navigation system. This would cost $1,100 for the part and they couldn't tell me the cost of installation. Of course I have no intention of spending any more money with this dishonest dealership. I sent an email with the same details in this review to the General Manager Greg Jensen, and was totally ignored. Please do not expect quality service AFTER THE SALE. This will eventually catch up with them, but only if we spread the word. More

left dissapointed went in my son to buy him a newer car' took 2 cars for a test drive went in to crunch some numbers , told the salesman that we were going to think on went in my son to buy him a newer car' took 2 cars for a test drive went in to crunch some numbers , told the salesman that we were going to think on it over nite. he suggested that we might want to put some money down to hold the car and he'd have more information from lenders on interest when we came back in the next day I called the dealership in the morning and said we wanted to look at other cars yet. The salesman told me my down payment would have mailed to me that they don't keep money at the dealership....... its now going on 3 weeks and I have not seen my money yet My initial experience was good but that changed quickly when I didn't buy the car we looked at the night before and I had planned on still buying there until I went back to get my down payment . More

mazda6 I went to Kocourek Chevrolet and Lisa assisted me. She did not pressure me in any way and let me test drive all the cars that I wanted until I decided I went to Kocourek Chevrolet and Lisa assisted me. She did not pressure me in any way and let me test drive all the cars that I wanted until I decided on a vehicle. When it came time to purchase the vehicle I had a trade in and told her what I needed to get for my car and she fought for me and got what I was asking. When it came time for the financing Carey went to work for me. I had okay credit and he found me a great interest rate and the payment came in right where I needed it. If you need a vehicle I would go see Lisa , Thank you to the both of you for all the work that you did for me to get a newer vehicle. More