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Koch Bethlehem Ford - Service Center

Bethlehem, PA

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64 Reviews

64 Reviews of Koch Bethlehem Ford - Service Center

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September 14, 2020

Where the website would not let me set an expedited appointment but I was able to call in where they set me up with an early appointment that fit my schedule More

by rigolo.thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kratzer
September 08, 2020

Very pleased with the service performed by Josh Weasner at Bethlehem Ford. He always treats my car wonderfully. I've been coming to him for years now and fully recommend him. Thank you Josh. More

by John Baggott
Recommend Dealer
Yes
Employees Worked With
Josh Weasner
August 31, 2020

Service was excellent has it always is at Bethlehem Ford. Been a customer for years and will continue to be one. The whole service is great as well. More

by Marcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Barker
March 23, 2020

The service technician was great, friendly and helpful. Waited about an hour and a half but service was very good and cost reasonable. Thank you. More

by Khal
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
March 16, 2020

Told the service advisor not to rotate my tires as I just purchased them. He went out to the service tech to advise him not to rotate. When my service was done, the advisor stated it was to late and the tire More

by ed-piripavel
Recommend Dealer
No
Employees Worked With
Justin Wildman
March 04, 2020

I've been coming to Koch Bethlehem Ford for three years and bought three vehicles from them with no issues. Service department always fix any problems I had with the vehicles with no hesitation. I highly r More

by Peter
Recommend Dealer
Yes
Employees Worked With
Bob Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Pagan, Kevin Kresge, Justin Wildman, Steven Barker, Rich Dillon
February 05, 2020

The service team was awesome. Got my truck in and out very timely . Made appointment in morning ,the staff were very friendly , thank you much More

by Rjmoser231
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Steven Barker, Adam Weber
January 26, 2020

Had my vehicle in for inspection and oil change, Steven in svc dept. Explained everything that was done and he had a great personality. Excellent customer svc. More

by deb
Recommend Dealer
Yes
Employees Worked With
Steven Barker
January 18, 2020

Prompt, quick service, pleasant service personnel, explained FordPass issues that I was having and explained the warranty and other questions that I had about my car. More

by Stempomj
Recommend Dealer
Yes
Employees Worked With
I do not know name of service person
December 21, 2019

Excellent service. I have used the car dealership since I bought my Ford Fusion for all maintenance and annual inspections. I am always treated well there. More

by davidstrain14
Recommend Dealer
Yes
Employees Worked With
Steven Barker
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