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Koch Bethlehem Ford - Service Center

Bethlehem, PA

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64 Reviews

64 Reviews of Koch Bethlehem Ford - Service Center

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March 07, 2021

Good Service, on time, found issue, like video with updates, people skills, gentle, recommended for anyone, and work on Saturdays, open early and close at a good time More

by anayl1919@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
February 27, 2021

I was very happy with my service. It was fast and very friendly I will return and tell my friend and family. Thank you very much. More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Barker
February 21, 2021

The service crew have and excellent attitude that creates a welcoming atmosphere. They will answer any questions about the car or any other enquirers about Ford. The work is exceptional More

by JonLain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
February 18, 2021

Excellent and timely service. Everyone on the service team went over and beyond to accommodate and facilitate a great experience for me today. I will be back to service all my Ford vehicles.‘ More

by Rmbinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
February 15, 2021

Excellent customer service. They are prompt and address all questions and concerns in a courteous manner. Very friendly and helpful. They offered a ride while they serviced my car. More

by Almagallard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
December 21, 2020

The parts department is fabulous! They are friendly and explain everything in a way I can understand. Fast, friendly affordable service . Will definitely go back! More

by SFMorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Haag
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
December 13, 2020

Took my brand new Tesla for a state inspection. Steve Barker was super helpful! Highly recommend the service department and ask for Steve! Great guy!! More

by TeslaOwnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Barker
December 09, 2020

Always super friendly and professional. I appreciate the professionalism and honesty of everyone from the moment I step through the service doors. I also like the video I was sent of my vehicle being inspec More

by pjkattner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kratzer
November 29, 2020

My 2015 Dodge Caravan just got inspection stickers and the service technician send me a video and told me everything is good! I'm very satisfied ! Thank you very much ! More

by PeteRoc81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Pagan, Steven Barker
November 12, 2020

Service is, as always, excellent. I hate surveys and dont need to write 25 words to state that I was satisfied with the service received.. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Barker
3
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