Koch Bethlehem Ford - Service Center

I went to the dealership to have my replaced ABS component programmed for my VIN number. They charged me for an hour of time, but, only spent about 15 minutes trying to do the job. They couldn't c component programmed for my VIN number. They charged me for an hour of time, but, only spent about 15 minutes trying to do the job. They couldn't complete the job and couldn't tell me why they couldn't. Incompetent. Go somewhere else. More

Nicholas was great. repairing my Mustang? 2015 they had the car for a while, but they made good. Bethlehem Ford outstanding outstanding outstanding. Thank you. James l repairing my Mustang? 2015 they had the car for a while, but they made good. Bethlehem Ford outstanding outstanding outstanding. Thank you. James love More

Don't get your car fixed here. Josh the manager will lie to you about what is wrong, they will misdiagnose the problem. Keep your vehicle for two months and not care enough to offe Josh the manager will lie to you about what is wrong, they will misdiagnose the problem. Keep your vehicle for two months and not care enough to offer a loaner or even tell the truth that they made a mistake. Plus Koch charges the highest labor rate in the valley! Save yourself time & money and go anywhere else! More

They were supposed to rotate my tires and they didn't, I went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't come out. You didn't tell me when I took my car, I didn't answer More

I have been dealing with Mike, Justin and Steven all of them have been great. Going above and beyond to make thing right with my car. thank you all so much. them have been great. Going above and beyond to make thing right with my car. thank you all so much. More

The employers are always very friendly and knowledgeable about work being done on my car and the work is always completed in a timely manner. about work being done on my car and the work is always completed in a timely manner. More

Pleasant and professional as always - customer area was nice The estimated time to complete was accurate and they gave me an estimate for additional maintenance requirements nice The estimated time to complete was accurate and they gave me an estimate for additional maintenance requirements More

Pleasant staff. Was acknowledged and waited on right away. We waited for our inspection and emissions. Took a little over an hour. Price was good. Later we received a video from the mechanic explaining away. We waited for our inspection and emissions. Took a little over an hour. Price was good. Later we received a video from the mechanic explaining the tire ware, brakes, tested the battery and topped off all the fluids. They would notify us if there were any other issues. We will definitely go back again More

The Ford Sales and Service has always been very efficient and kind in response of whatever is needed.. It is always very easy to schedule an appointment. Thank you! and kind in response of whatever is needed.. It is always very easy to schedule an appointment. Thank you! More