Koch Bethlehem Ford

Used defective parts and flattened my tires Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad" and had me buy a new set. That set was an after-market set and had rusted over in less than 2 months. When I called to tell them, they were nice and said "bring it back in and we'll take care of it for you." I was happy about that. When I brought it back, I had a short list of work for them to do including brakes, rotors, oil change, tire rotation and more. I requested OEM lug nuts to replace the rusted ones I previously paid them $70 for. They also took my car for a ride themselves to listen for a noise I had told them about. When I returned to pick up my car after their garage hours, I had TWO flat tires, the same type of aftermarket lug nuts that had rusted previously (and are already chipped and unsightly, only 8 days later), and my tires had not been rotated. I walked around to the showroom and a worker was still present. When I told him about the flat tires and how his mechanics were the last to drive my vehicle, his exact response was "well, flat tires happen" and directed me to a 7eleven down the street to get fix-a-flat. I spent $600 here, and then had to get new tires from Pep Boys. Nice people (which is why I still gave 2 stars and not 1) but I won't trust them again. More

Professional, friendly and best Customer Service experience The professionals who helped us made buying our 3 cars an easy and actually enjoyable experience. They made us feel like family! Would absolutely re The professionals who helped us made buying our 3 cars an easy and actually enjoyable experience. They made us feel like family! Would absolutely recommend this to dealership! More

Awesome dealership Courteous service and Rick Pagan is awesome! Only complaint I have is half way home the low tire pressure light came on. Wish they had checked the tir Courteous service and Rick Pagan is awesome! Only complaint I have is half way home the low tire pressure light came on. Wish they had checked the tire pressure. More

A excellent and satisfying experience. Jim Roveto guided us through an excellent car buying experience the moment we walked in. Would highly recommend this dealership. Very upfront and hone Jim Roveto guided us through an excellent car buying experience the moment we walked in. Would highly recommend this dealership. Very upfront and honest salesman. More

Truck buying made special Once I found a truck I liked on line Bethlehem Ford kept me interested without the nuisance phone calls. The sales rep was very helpful in finding the Once I found a truck I liked on line Bethlehem Ford kept me interested without the nuisance phone calls. The sales rep was very helpful in finding the model I wanted. More

New Car! When looking to lease a new vehicle the staff was extremely nice and helpful. They have a great variety of new vehicles to choose from as well as mul When looking to lease a new vehicle the staff was extremely nice and helpful. They have a great variety of new vehicles to choose from as well as multiple options with each vehicle. More

Awesome service &great deals! Had a great time purchasing my used car with Harley Davidson ! He was helpful, funny, and made the experience fun and exciting ! Trust him a lot and h Had a great time purchasing my used car with Harley Davidson ! He was helpful, funny, and made the experience fun and exciting ! Trust him a lot and he got me in a great used car ! More

Easy, smooth, fast transaction Rickey and Harley were a pleasure to deal with, I would recommend them to anyone in the market for a vehicle. They were able to offer a great price o Rickey and Harley were a pleasure to deal with, I would recommend them to anyone in the market for a vehicle. They were able to offer a great price on a pre owned Explorer and offered were fair on the value of my trade in. More

Dedicated, hardworking, determined to get good results for m Great service, felt like VIP, worked hard to stay in my budget, took care of my little ones while handling business of car sell. All around great expe Great service, felt like VIP, worked hard to stay in my budget, took care of my little ones while handling business of car sell. All around great experience. More

Two exceptional purchases. Mr Davison was a great salesman. I bought a Tundra for myself and a Ford for my daughter over the course of 6 months. I am very pleased with both vehi Mr Davison was a great salesman. I bought a Tundra for myself and a Ford for my daughter over the course of 6 months. I am very pleased with both vehicles. More