Koch Bethlehem Ford

Salesperson Ricky Pagan was my salesperson. He was very professional and courteous. He answered all my questions. He was knowledgeable and honest which made me fe Ricky Pagan was my salesperson. He was very professional and courteous. He answered all my questions. He was knowledgeable and honest which made me feel comfortable. I would recommend this dealership to friends and family. More

Team at Koch Bethlehem Ford Rock I’ve bought at least 4 vehicles from Kevin, Ricky and team. They are professional, respectful of my needs and work very hard to accommodate them alon I’ve bought at least 4 vehicles from Kevin, Ricky and team. They are professional, respectful of my needs and work very hard to accommodate them along with my demanding financial expectations. Thanks again for anither quick and easy experience. More

Excellent service Great people and great service. They made the car buying experience exciting and enjoyable. I highly recommend Koch Bethlehem Ford and would use the Great people and great service. They made the car buying experience exciting and enjoyable. I highly recommend Koch Bethlehem Ford and would use them again for a future purchase. Thank you for your time and assistance. More

Excellent salespeople to work with. I had to buy another used car because mine cost too much to fix to pass inspection. I looked at many other dealerships but didn't find anything that c I had to buy another used car because mine cost too much to fix to pass inspection. I looked at many other dealerships but didn't find anything that compared to the quality that Koch had. Plus they were so much easier to deal with. I was trading my car in and Rick gave me an estimate of my car and how much the car I was looking at would be within a matter of minutes. They didn't drag it out like other dealerships I dealt with. Buying a car can be very stressful and they made it very pleasant. They even let me drive the car for the weekend to make sure I liked it before I bought it. Very happy with my purchase and my experience with Rick and everyone else I talked to. Would recommend them to anyone. More

Used defective parts and flattened my tires Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad" and had me buy a new set. That set was an after-market set and had rusted over in less than 2 months. When I called to tell them, they were nice and said "bring it back in and we'll take care of it for you." I was happy about that. When I brought it back, I had a short list of work for them to do including brakes, rotors, oil change, tire rotation and more. I requested OEM lug nuts to replace the rusted ones I previously paid them $70 for. They also took my car for a ride themselves to listen for a noise I had told them about. When I returned to pick up my car after their garage hours, I had TWO flat tires, the same type of aftermarket lug nuts that had rusted previously (and are already chipped and unsightly, only 8 days later), and my tires had not been rotated. I walked around to the showroom and a worker was still present. When I told him about the flat tires and how his mechanics were the last to drive my vehicle, his exact response was "well, flat tires happen" and directed me to a 7eleven down the street to get fix-a-flat. I spent $600 here, and then had to get new tires from Pep Boys. Nice people (which is why I still gave 2 stars and not 1) but I won't trust them again. More

Professional, friendly and best Customer Service experience The professionals who helped us made buying our 3 cars an easy and actually enjoyable experience. They made us feel like family! Would absolutely re The professionals who helped us made buying our 3 cars an easy and actually enjoyable experience. They made us feel like family! Would absolutely recommend this to dealership! More

Awesome dealership Courteous service and Rick Pagan is awesome! Only complaint I have is half way home the low tire pressure light came on. Wish they had checked the tir Courteous service and Rick Pagan is awesome! Only complaint I have is half way home the low tire pressure light came on. Wish they had checked the tire pressure. More

A excellent and satisfying experience. Jim Roveto guided us through an excellent car buying experience the moment we walked in. Would highly recommend this dealership. Very upfront and hone Jim Roveto guided us through an excellent car buying experience the moment we walked in. Would highly recommend this dealership. Very upfront and honest salesman. More

Truck buying made special Once I found a truck I liked on line Bethlehem Ford kept me interested without the nuisance phone calls. The sales rep was very helpful in finding the Once I found a truck I liked on line Bethlehem Ford kept me interested without the nuisance phone calls. The sales rep was very helpful in finding the model I wanted. More

New Car! When looking to lease a new vehicle the staff was extremely nice and helpful. They have a great variety of new vehicles to choose from as well as mul When looking to lease a new vehicle the staff was extremely nice and helpful. They have a great variety of new vehicles to choose from as well as multiple options with each vehicle. More