Koch Bethlehem Ford

Fabulous! Excellent! Highly and completely satisfied! Employees are very pleasant and very helpful! We would definitely recommend this car dealership to anyon Excellent! Highly and completely satisfied! Employees are very pleasant and very helpful! We would definitely recommend this car dealership to anyone looking for a vehicle! Thank you !! More

AMAZING The Care (not Service) that I received from everyone there goes beyond every expectation of being in a new town and needing a new vehicle! Courtney I The Care (not Service) that I received from everyone there goes beyond every expectation of being in a new town and needing a new vehicle! Courtney Is The Best! Hands Down recommend Koch Bethlehem Ford Dealership! More

Honest, Professional, and Reliable I am giving this dealership a 5 Star for my overall experience buying a new car from start to finish. This all started with me looking online and see I am giving this dealership a 5 Star for my overall experience buying a new car from start to finish. This all started with me looking online and seeing a managers special on a 2016 Edge SEL. Was on promo almost 4G's below KBB..with Low Mileage!! I was not sure I could afford this car but it was so nice I had to see what my options were. I sent an email late in the evening. Next morning I got a call around 9:30am from Harley Davidson, Sales Manager(LOVE THE NAME) about my inquiry. He left a message and shot me an email with a personalized video showing me the details of the car. Great touch with the video. I responded mid day and he set me up with appointment with Ricky. NO constant calling and emailing over and over way early in the morning. Next I came into the dealership on a Friday evening after work. Only had about an hour to see what my situation was on my trade-in, ect. Ricky came to the door and personally greeted me and first asked what I was wanting. I gave them my ideal payment and they went to work on doing the best they could to meet that expectation. His new colleague David Mascari was very helpful and even reached out by email the next day to thank me for my time. With it being the end of the day on a Friday the offers from the bank were nill so I did have to come back the next day. On my way home, a bank did call and I was going to turn around a head back to dealership but Harley suggested to wait and see what all offers come in the next day to get the best one. Harley reached out the next morning to say I did get an approval near my budget. My payments were a little over what I wanted but totally worth it. This process was on point from beginning to end. Again, Special thanks to Ricky, Harley, and David for making my day!! More

Great experience. Definitely recommend Very knowledgable sales staff. They actually know about the vehicles that they are selling. I would definitely buy from them again. They went above Very knowledgable sales staff. They actually know about the vehicles that they are selling. I would definitely buy from them again. They went above and beyond to make a deal that worked for me More

2019 Ford Ranger I have nothing but praise to describe Koch Bethlehem Ford. Ricky Pagan took an interest in selling me a new Ranger and because of that, he received I have nothing but praise to describe Koch Bethlehem Ford. Ricky Pagan took an interest in selling me a new Ranger and because of that, he received my order. Other sales people at other dealers never bothered to follow up my initial visit. Ricky made it unnecessary for me to contact the other dealers The new truck was a factory order. I was promised 8-12 weeks. It came in at nine weeks. When it came in, I was recovering from a foot surgical operation and unable to drive. Ricky brought the paperwork to my home. When it was time for delivery, he brought the Ranger to my home and took my trade back with him. The truck specifications were correct in all ways. Ricky knows his product line and was very helpful in helping me spec out the truck. After delivery, he was very helpful in showing me the correct operation of the new Ranger. More

Out of state Rick was great to deal with, I was looking into a truck that was 200 miles from me and it was not an issue at all. Rick was a huge help and made it al Rick was great to deal with, I was looking into a truck that was 200 miles from me and it was not an issue at all. Rick was a huge help and made it all go flawlessly. The price of the vehicle was also unmatched by any other dealers in a 200 mile radius. Thanks again Rick! More

Top notch deal and service Turn around time between contacting Koch Bethlehem Ford Nd closing the deal seemed like the blink of an eye. Everyone was courteous and helpful. We ar Turn around time between contacting Koch Bethlehem Ford Nd closing the deal seemed like the blink of an eye. Everyone was courteous and helpful. We are confident that we received a very fair deal. Kevin and Courteny were terrific. More

Very satisfied and excellent service! Today I traded in my 2012 Dodge journey for a 2018 Ford focus. I like to thank salesman Ricky pagan for making it all happen this is the second car I Today I traded in my 2012 Dodge journey for a 2018 Ford focus. I like to thank salesman Ricky pagan for making it all happen this is the second car I bought from Koch and Ricky and I wouldn't go anywhere else! I'll definitely be back for another car later down the road. 🙂 More

Great experience! Rick was great. He was understanding, helpful, patient and knowledgeable. Excellent customer service and I would definitely recommend this dealership Rick was great. He was understanding, helpful, patient and knowledgeable. Excellent customer service and I would definitely recommend this dealership to friends and family. Thank you for your help! More

Knowledgable and helpful Best dealership experience I have had. Salesman was terrific and there wasn't the hard sell by the finance people. Will definitely be back when I'm Best dealership experience I have had. Salesman was terrific and there wasn't the hard sell by the finance people. Will definitely be back when I'm looking in the future. More