
Koch Bethlehem Ford
Bethlehem, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 504 reviews
Pleasant Experience I had a very pleasant buying experience purchasing my new Ford Fusion. Tyler was extremely helpful and knowledgeable. He never gave up, kept working w I had a very pleasant buying experience purchasing my new Ford Fusion. Tyler was extremely helpful and knowledgeable. He never gave up, kept working with me until I got the deal I wanted. All the guys were friendly, helpful and great to work with. It was a refreshing to work with a dealership that has a friendly relaxed atmosphere and treats you with respect. More
Koch Ford is the place to go My used car buying experience was more than I could have hoped for. Not only was the sales rep Courtney Johnson amazing, but the general manager Geoff My used car buying experience was more than I could have hoped for. Not only was the sales rep Courtney Johnson amazing, but the general manager Geoff was too! I never dreamed I could afford such an incredible car that looked brand new and has low miles . I’m still pinching myself!!! Courtney found me exactly what I was looking for, even in my favorite color! More
Watch what you buy I purchased a used Chevy Silverado from the Bethlehem Ford Location and it was a smooth process and purchased an extended warranty. Just over 60 days I purchased a used Chevy Silverado from the Bethlehem Ford Location and it was a smooth process and purchased an extended warranty. Just over 60 days of having the truck a oil pressure sensor popped up on my check engine light and when I took it back to the dealer to be repaired they tell me it’s not covered under the warranty. So to fix a $80 dollar part is $500 dollar. So so so disappointed in this dealership. I’ve told everyone and anyone I can stay away. Who can you trust. More
Great experience! This was the easiest, fastest car purchase I’ve ever made. I did not have to go through the hassle of the back and forth regarding price and was given This was the easiest, fastest car purchase I’ve ever made. I did not have to go through the hassle of the back and forth regarding price and was given a fair offer for my trade in up front. I did not feel I was taken advantage of and left the dealership feeling great about my purchase! More
New purchase I had a great experience purchasing a new Expedition from Tyler. He answered all of my questions and I got the deal i was happy with. I would definite I had a great experience purchasing a new Expedition from Tyler. He answered all of my questions and I got the deal i was happy with. I would definitely recommend this dealership to anyone in the market for a Ford. More
Ricky Pagan #1 Salesman & Koch Bethlehem Ford rocks! I was worried after Bethlehem Ford was sold to Koch. With new ownership comes new service, employees and potentially different care, I was thrilled I was worried after Bethlehem Ford was sold to Koch. With new ownership comes new service, employees and potentially different care, I was thrilled to find that Koch had kept Ricky Pagan (a longtime Bethlehem Ford salesman) when I went in to buy my new car. Rick is the finest salesman! He is very hard working, friendly, caring to his customers, and above all HONEST. I am happy that Koch values employees like Ricky. I also worked with newbee's (for me) Mike, Rich and Nic who made my experience fast and easy. Thank you to all! I recommend this dealership highly. More
Hard Working Salesman Tyler took over from another salesperson and provided great service. We originally came in for a Ford Ranger but Tyler worked with the GM to provide o Tyler took over from another salesperson and provided great service. We originally came in for a Ford Ranger but Tyler worked with the GM to provide options for the bigger F150. The lease for the F150 came in with a lower payment than the Ranger. Tyler reviewed a number of trucks with us before settling on the right model and color. Cudos for the GM, Mike Tulio as the vehicle we chose ended up with the wrong configuration for towing. They obtained the same color unit from another store and sold us the right unit with the tow package. We had to order running boards which were on the first F150 but not the one we ended up with. Not a big deal, Tyler gave us some options and placed an order for the running boards at a fair price. Overall, this was a great experience and high quality service from this dealership. More
Fast and easy We gave the rating we did because this was actually the fastest and easiest car purchase that we have ever had. We have always had to spend a lot of t We gave the rating we did because this was actually the fastest and easiest car purchase that we have ever had. We have always had to spend a lot of time trying to negotiate a purchase that works for us and this purchase just went very easy. More
Ford is the #1 vehicle to drive I have driven Ford vehicles for years. I have used the Bethlehem location for years and will continue to do so! Friendly, no pressure atmosphere. Rick I have driven Ford vehicles for years. I have used the Bethlehem location for years and will continue to do so! Friendly, no pressure atmosphere. Ricky was very accommodating, he encouraged me to take an Eco Sport home overnight to test drive and he had no problem running back and forth to the lot to show me multiple cars....it was a blazing hot day 95 degrees + !! I chose a 2019 Eco Sport- white. Thanks Rick, I love the suv! Nice change from the Escapes I’ve driven in the past. When it comes to the purchase price, it’s like any other huge purchase...stings at first, then you love it and then it’s time to make your first payment, ugh! More
Expedition purchase I was looking for a very specific SUV. Other dealers said it wasn’t available within 500 miles. My salesperson found me the exact car in an afternoon. I was looking for a very specific SUV. Other dealers said it wasn’t available within 500 miles. My salesperson found me the exact car in an afternoon. Courtney Johnson was fantastic, sweet personable and very attentive to our needs. The finance manager, Rich was extremely helpful. Nick the sales manager was very welcoming, he made the dealership a place you want to come back to. Brian in service was very helpful explaining how our future needs would be attended to. The entire buying experience was very laid back and enjoyable. Courtney is the salesperson I would definitely come back to for future purchases. The Bethlehem Ford dealership gets a big thumbs up from me ! More