Koch Bethlehem Ford

The manager Mike W and Ray Car Wheel did a superb job to insure my new lease was handled properly. The took the time to answer my questions and get my the vehicle I wanted. The are an asset to your organi insure my new lease was handled properly. The took the time to answer my questions and get my the vehicle I wanted. The are an asset to your organization. More

Excellent customer service. Royce meet all of my expectations. He was knowledgeable on the truck and answered all my questions. I would refer friends and family to Royce. expectations. He was knowledgeable on the truck and answered all my questions. I would refer friends and family to Royce. More

The parts department is fabulous! They are friendly and explain everything in a way I can understand. Fast, friendly affordable service . Will definitely go back! explain everything in a way I can understand. Fast, friendly affordable service . Will definitely go back! More

The dealership and Royce were incredibly friendly and welcoming. I did not feel pressured or like anything was being forced on me to purchase that was was not interested. This was my first car buying exp welcoming. I did not feel pressured or like anything was being forced on me to purchase that was was not interested. This was my first car buying experience and the dealership made it very easy and comfortable! More

Took my brand new Tesla for a state inspection. Steve Barker was super helpful! Highly recommend the service department and ask for Steve! Great guy!! Barker was super helpful! Highly recommend the service department and ask for Steve! Great guy!! More

Always super friendly and professional. I appreciate the professionalism and honesty of everyone from the moment I step through the service doors. I also like the video I was sent of my vehicle being inspec professionalism and honesty of everyone from the moment I step through the service doors. I also like the video I was sent of my vehicle being inspected. More

If I could give Zero stars I would. This dealer took full advantage of my son when he bought his car recently from them. First of all it was a recent trade in and they did not do a proper inspection of full advantage of my son when he bought his car recently from them. First of all it was a recent trade in and they did not do a proper inspection of the vehicle before even allowing their sales team to sell it. It took one week until they allowed my son to even take the car off the lot because of a tire pressure sensor. Now only 3 weeks later all of a sudden a brake line is bad and they wont fix the car without it costing my son $$$ which he shouldnt have to pay for because if they would have done the proper inspection of the car they wanted to sell and he wouldnt have this problem. I will not be recommending anyone to this dealer. I have every right to get a lawyer involved. My husband was going to purchase a brand new F250 from this dealer but now we will go to Nazareth Ford or to Gilboy and give them our business. Oh, How about today My son showing me that they knew about the brake line before they sold it to him and never bothered to fix it. They should be ashamed of themselves for ruining a great experience for a kid making his first Adult purchase. They should give him his money back that he just paid them. I also have a friend who has bought a car last year and she also has had problems with the whole KOCH dealerships. Her car practically blew up and they made her pay for the repairs as well after only owning the vehicle not even 30 days. BUYERS BEWARE More

We had a great experience at Bethlehem Ford. Royce went out of his way to make sure we found the truck we were looking for for a great price. They worked hard and gave us a great experience. I would highly out of his way to make sure we found the truck we were looking for for a great price. They worked hard and gave us a great experience. I would highly recommend Bethlehem Ford and Royce to anyone that I know. More

Absolutely thrilled with my purchase. Highly, highly recommended dealership!! Very easy to work with, very flexible and most importantly: Great deals on great rides! Can’t go wrong with Bethlehem. recommended dealership!! Very easy to work with, very flexible and most importantly: Great deals on great rides! Can’t go wrong with Bethlehem. More

The Service was excellent the customer service was on point. Mr Pagan knowledge of vehicle and professionalism was as expected. The experience was excellent. I would give them 6 stars not 5. Thank you. point. Mr Pagan knowledge of vehicle and professionalism was as expected. The experience was excellent. I would give them 6 stars not 5. Thank you. More