Koch Bethlehem Ford

All the staff was very friendly and a please to work with. I would highly recommend them to any family and friends. with. I would highly recommend them to any family and friends. More

Very nice, professional service. Worked to get us within our price range. 2nd time I've used them (I live over an hour away) and would come back again! our price range. 2nd time I've used them (I live over an hour away) and would come back again! More

I would never buy a truck from this place again. I test drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured m drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured me it worked, they said they just put a new condenser in it. They said they would charge the system and it should work. And it did for 3 days until all the freon leaked out. The compressor was bad. When I informed them I wanted it fixed they would not fix it. Just diagnose but I would have to cover the cost. Problem is I expressed concern about this issue that I wanted ac working 100% conditional of buying the truck. They didn't come through on their word. After buying the truck they set me up with a complimentary oil change 4 months after buying. That was today. I drove a half hour to dealership to drop it off for free oil change. When I arrived the service tech said " I was not scheduled for today and could not fit me in" they gave me an appt but never put me in the schedule, xxx? I gave 2 stars rather than one because after me getting angry explaining the issue they said they could squeeze me in. I will never buy from this dealership again. Liars, Unreliable and scammers. More

This is a great dealership with good employees and great customer service, Courtney was amazing 👍🏽 customer service, Courtney was amazing 👍🏽 More

Royce was fantastic and did a great job making this experience a pleasant one. I will definitely refer him. experience a pleasant one. I will definitely refer him. More

Royce is an excellent salesman, well versed in sports cars and what makes a car enjoyable and rewarding to drive. Provided several options for cars and all of them were chosen based on factors that I sh cars and what makes a car enjoyable and rewarding to drive. Provided several options for cars and all of them were chosen based on factors that I shared with him. When it was time to negotiate he was polite and negotiated for both myself and the dealership. A side that you do not see in most sales people. I highly recommend Royce when going to Bethlehem Ford. Ask for him directly when you go there, you will not regret it. More

Awesome sales experience. Very friendly and helpful. Listened to my needs and met them. This is my 4th vehicle from this dealership. Many thanks to a wonderful team. Listened to my needs and met them. This is my 4th vehicle from this dealership. Many thanks to a wonderful team. More

I have been dealing with Mike, Justin and Steven all of them have been great. Going above and beyond to make thing right with my car. thank you all so much. them have been great. Going above and beyond to make thing right with my car. thank you all so much. More

They are the best !!!!! Very patient and trustworthy and gets you what you want! You will be happy ! I definitely recommend them to anyone. Royce is the best :) gets you what you want! You will be happy ! I definitely recommend them to anyone. Royce is the best :) More

He was the perfect example of customer service. Conversation was on point, he knew his Ford accessories inside and out, and even helped us get set up and follow up concerns. Conversation was on point, he knew his Ford accessories inside and out, and even helped us get set up and follow up concerns. More