Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koch Bethlehem Ford
Bethlehem, PA
498 Reviews
Whether you're looking for a dependable truck, a versatile crossover/SUV, or a sporty, technology-rich hatchback or sedan, a Ford vehicle should be at the top of your list. The Detroit automaker is hitting on all cylinders right now and delivering top-rated models in every category.
In eastern Pennsylvania, the place to find the hottest Ford models - from the Ford F-150 truck to the Ford Escape to the Ford Focus RS high performance hatchback - is Koch Bethlehem Ford. We've been serving Lehigh Valley and the surrounding community for nearly 50 years, and we're well-known for our fair and honest prices, our wide selection of vehicles, new and used, to fit any budget, and a Service and Repair Center team that's committed to keeping your Ford vehicle on the road and running smoothly.
Koch Bethlehem Ford is located at 2135 W. Union Blvd in Bethlehem, PA. We've convenient to the entire Lehigh Valley region, including all of Lehigh County, Northampton County, Bethlehem, Nazareth, Easton and Allentown. Our showroom is open Monday through Thursday from 9:00 am to 9:00 pm, and Friday and Saturday from 9:00 am to 6:00 pm. Stop in today, or call us at (855) 830-9345 to learn more about our current inventory and schedule time for a test drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 498 reviews
October 05, 2021
Royce provided outstanding Customer Service with a strong emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our positive experience. Thank You! More
by Syanavok
Employees Worked With
Royce Weinssen
October 02, 2021
They were supposed to rotate my tires and they didn't, I went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't come out. You didn't tell me when I took my car, I didn't answer More
by Justino
Employees Worked With
Advisor Paul sigler and technical Joshua Ehret
September 27, 2021
They were ok 3000 mile pier train alert ???? Wouldn’t buy Eccosport again . Junk car Eccosport again . Junk car More
by Skipila
September 26, 2021
All the staff was very friendly and a please to work with. I would highly recommend them to any family and friends. with. I would highly recommend them to any family and friends. More
by Chuckfliegs
Employees Worked With
September 25, 2021
Very nice, professional service. Worked to get us within our price range. 2nd time I've used them (I live over an hour away) and would come back again! our price range. 2nd time I've used them (I live over an hour away) and would come back again! More
by Vickialvaro74
Employees Worked With
Dave and Jeff were great too!, Royce Weinssen
September 20, 2021
This is a great dealership with good employees and great customer service, Courtney was amazing 👍🏽 customer service, Courtney was amazing 👍🏽 More
by Larry
Employees Worked With
September 20, 2021
I would never buy a truck from this place again. I test drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured m drove a truck which I noticed the ac didn't work. Upon return I informed them of this and said I would buy the truck if the ac worked. They assured me it worked, they said they just put a new condenser in it. They said they would charge the system and it should work. And it did for 3 days until all the freon leaked out. The compressor was bad. When I informed them I wanted it fixed they would not fix it. Just diagnose but I would have to cover the cost. Problem is I expressed concern about this issue that I wanted ac working 100% conditional of buying the truck. They didn't come through on their word. After buying the truck they set me up with a complimentary oil change 4 months after buying. That was today. I drove a half hour to dealership to drop it off for free oil change. When I arrived the service tech said " I was not scheduled for today and could not fit me in" they gave me an appt but never put me in the schedule, xxx? I gave 2 stars rather than one because after me getting angry explaining the issue they said they could squeeze me in. I will never buy from this dealership again. Liars, Unreliable and scammers. More
by Jcadmus00
Employees Worked With
