Koch Bethlehem Ford

Great experience. Could have not had a better experience. Royce was super helpful. Everyone helped what is a long process go so smooth! Royce was super helpful. Everyone helped what is a long process go so smooth! More

Very friendly dealer. Hassle free. If you need anything talk to Royce he will work hard to get you the best deal possible! talk to Royce he will work hard to get you the best deal possible! More

They are exceptional and they go above and beyond and they got in to a Dodge Journey with no down payment and no cosigner they are the best team and now I have car in my now and they got me everything th they got in to a Dodge Journey with no down payment and no cosigner they are the best team and now I have car in my now and they got me everything that I had on my suburu and I'm definitely going to back in 1year or 2years and trade this one for something that i want and I know Courtney and her team will will do it for me they are the best More

They helped me get into a nice F-150 even though I have bad credit. bad credit. More

Very professional sales staff with a personal touch. Not the big dealer circus that I’ve experienced at other car dealers the big dealer circus that I’ve experienced at other car dealers More

No pressure and willing to take the extra steps and time to meet the customers needs to meet the customers needs More

Ricky was an amazing salesman the people were great the facility was clean they worked with us in a timely fashion and the car is beautiful couldn’t ask for better people to deal with facility was clean they worked with us in a timely fashion and the car is beautiful couldn’t ask for better people to deal with More

Ford Koch Bethlehem was quite the experience. Royce was amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure we left with a good car. The car in this picture isn’t the car we have today. That Kia Soul was sold to us under the pretense that it worked properly. The car made these sounds that were similar to a power saw a mechanic would use. We didn’t even want the Kia Soul to begin with but we were convinced otherwise. Had we not brought the Kia Soul back that day we’d be stuck with it. They failed to communicate that the car wasn’t used for a while. They then tried giving us a Nissan the following week while we held on to a loaner (which is now our car) but the Nissan also had problems while driving. At this point we wanted to terminate our services with Ford Koch Bethlehem but they sold our trade in so we could be FORCED to buy a car with them. we went back and fourth with the manager but we had no other options. We came in saying we didn’t want a long term loan and ended up getting just that. Thanks Ford Bethlehem. More

A very nice staff who made all of the moving parts of trading in a lease early with equity for a new vehicle easy to understand. trading in a lease early with equity for a new vehicle easy to understand. More

Great service really did everything possible to get me out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! More