Koch 33 Volkswagen
Easton, PA
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I was considering buying another car that wasn't a VW. I changed my mind and purchased a 2011 GTI because of the great job your service department does and the fact that I can always count on them to be h changed my mind and purchased a 2011 GTI because of the great job your service department does and the fact that I can always count on them to be honest, friendly and great to do business with. I can't imagine another service department at another car dealer even coming close. More
The service department is excellent. The Service Manager, John is kind, HONEST, and a wonderful person to work with. He makes sure my car is fixed correctly and he goes to every extent to make sure Manager, John is kind, HONEST, and a wonderful person to work with. He makes sure my car is fixed correctly and he goes to every extent to make sure I am pleased. He will call me to give updates about the progress on the car and if there are any additional costs. On several occasions, John has helped me to find a way to reduce the costs of the repairs. That is very rare in our world today. I would not come back to this dealership if it were not for honest employees like John!!!!!!! Please keep up the good work. More
I bought a used car from Young Mazda that I still own. The car has been great and the guidance I received from Young Mazda was top notch. I spent several hours on the lot with their knowledgable staff an The car has been great and the guidance I received from Young Mazda was top notch. I spent several hours on the lot with their knowledgable staff answering anything I could dream of asking. When it's time for a new car, Young Mazda will bemy first visit and I'm confident it will be my only stop. More
This place was a complete nightmare. They have multiple cars that I was interested in, but the people who work there turned me off. I would never go back. It's ashame because they have good prices and dece cars that I was interested in, but the people who work there turned me off. I would never go back. It's ashame because they have good prices and decent cars, but the people who I worked with were complete morons. Sorry to be so brutally honest. They were willing to work with me after I gave them a hassle, but it just didn't seem like they were very motivated to sell cars and didn't really know what they were talking about. More
I bought my Mazda 3 around 3 years ago and I am very happy with the service Young has provided. They are friendly, professional and knowledgeable. At first, I was unhappy about the sales person and I happy with the service Young has provided. They are friendly, professional and knowledgeable. At first, I was unhappy about the sales person and I provided feedback after I had purchased my car and I was compensated for my time and lack of exceptional experience. Since then, I was quite impressed with the level of professionalsim and I knew I was going to be taken care of since then. I always take my car to their service department to have my car serviced. The staff is friendly and professional and do not take me for granted since I am a female, they speak to me wihtout insulting my intelligence. If I have any issues going on with my car, (minor things; trunk, window, license plate holder) they are sure to be thorough and ensure all of my issues are resolved. I am sure if I had major things going on as well, they would take care of me. So since my car is only 3 years old, no major problems at all! Since I am always the one taking my car instead of my husband, I always tell him that I had a good experience after every visit and he is impressed with the level of service I am provided. He is thinking of buying a car from there as well, just because of the customer service. Since I am in the customer service industry myself, I look out for customer service skills and abilities; I am kind of a secret shopper, but for myself since I know what to look for. They make me feel comfortable doing business with them, they ensure I am satisfied and I know my issues are resolved. I will continue to be doing business with Young, for they have found a loyal customer. More
We had been searching for a new Chevy Equinox in all black and loaded. Another dealer had ordered one for me, but it never came in. We ended up at Young Mazda VW, just to look, and found something black and loaded. Another dealer had ordered one for me, but it never came in. We ended up at Young Mazda VW, just to look, and found something I absolutely loved! We was simply amazed at the design, 7 passanger seating and the safety features of the Mazda CX-9. Our sales person Russ was such a pleasure to deal with, we consider him a friend. We trust his judgement so much, we just purchased another vehicle. This purchase was even faster then the first. I have to say what a pleasure it was purchasing both our vehicles. I can't ever remember having such a great buying experience. Were working on vehicle 3 now. Thanks Young Mazda VW team!! More
I visited Young Mazda to have a key and remote made for my mazda. The staff was friendly and I was able to wait in a comfortable, clean waiting room, while they made the key. They also washed my car whil my mazda. The staff was friendly and I was able to wait in a comfortable, clean waiting room, while they made the key. They also washed my car while I waited, making the wait worthwhile. Price was fair, not excellent, but overall my experience was great. I would use them again, especially due to their friendliness. More
They made the car buying experience an enjoyable one; professional, comfortable, friendly, knowledgeable and simple. The dealership had a huge selection of the model I was interested in. I would absolu professional, comfortable, friendly, knowledgeable and simple. The dealership had a huge selection of the model I was interested in. I would absolutely recommend. When it comes time to purchase another vehicle, I am coming back here. More
Visited to purchase a new Mazda. Was very happy with the sales men and the managers. Everyone was kind and knowledgeable. Really nice dealership too. Would totally recommend them to anyone who is buying sales men and the managers. Everyone was kind and knowledgeable. Really nice dealership too. Would totally recommend them to anyone who is buying a Mazda or VW. Ended up walking out with a Mazda 3, and I am very happy with the car. Still take my car to get serviced there and will continue to do so. More
Youngs VW made me feel that buying a car was a relaxing Youngs VW made me feel that buying a car was a relaxing experience. Willie Prez made me feel that there was no pressure to buy, but did show that he Youngs VW made me feel that buying a car was a relaxing experience. Willie Prez made me feel that there was no pressure to buy, but did show that he was interested in helping me make the right choice in my purchase. Greg Young also was fair in negotiating the final price. I would recommend this dealership to anyone looking to buy a VW. I am sure when it comes to servicing the car Tony Vig(the service manager) will give me the same top care as Willie and Greg. More