Koch 33 Volkswagen
Easton, PA
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Fabulous dealership! They are very kind and accommodating to the customer. The problem was fixed with ease and courtesy was always extended. I purchased my first bug from another dealer and will never go bac to the customer. The problem was fixed with ease and courtesy was always extended. I purchased my first bug from another dealer and will never go back there again. I live almost two hours from this dealer and I will choose to have my cars serviced here because of the dealer's kindness and expertise. More
Service is always very friendly and courteous. When you arrive at dealer you are taken care of very quickly and informed of any other service you may require at that time if there is any problems the servi arrive at dealer you are taken care of very quickly and informed of any other service you may require at that time if there is any problems the service manger will come to see you and inform you of the problem before work is scheduled. More
John Rodriguez is simply the best service professional that I have ever interacted with over a lifetime of owning cars. When I realized that it was time to replace my beloved Passat, I stayed with VW and that I have ever interacted with over a lifetime of owning cars. When I realized that it was time to replace my beloved Passat, I stayed with VW and Young so I could stay with John. Joe Braido who sold me the Golf was very capable and never condescending which I appreciated. My husband and I have now purchased three vehicles from Young and always feel welcomed and treated with courtesy. More
My Experiences with Young was great. I don't have great credit and Greg, Willie and Lori all worked very hard to get me into my vehicle. The car is great and I am very happy. I have already told my brother credit and Greg, Willie and Lori all worked very hard to get me into my vehicle. The car is great and I am very happy. I have already told my brother to come here and ask for Willie. Thank you very much for all the help and tremendous customer service. More
Cliff was a pleasure from start to finish. He was very helpful in trying to understand what I wanted rather than just pushing a car on me. I wanted a used car, no more than 3 years, with no more than 25k helpful in trying to understand what I wanted rather than just pushing a car on me. I wanted a used car, no more than 3 years, with no more than 25k miles, he had 3 ready for me before I even drove onto the lot! He was supposed to leave at 6:00 and he stayed until 8:30 to help me with my purchase. I was so fickled and he was very patient! We didn't meet the deadlines for the banker's to approve my credit, but Cliff called me by 10 am the next day with the fantastic news! I got there at 12:30 and the car was cleaned, sparkling and ready to roll! We only had paper left and off I drove with my new wheels that I absolutely love! THANK YOU Cliff Walker! You gave me the best car buying experience in 36 years! I'm 48 with 4 children and you have not only converted me from a Ford fan you converted my entire family!!! See you for our next purchase! The Mitchell and Pavlinsky Families! More
Always an easy experience at Young's. They are friendly and professional always holding their schedules. It is easy to schedule appointments that meet my time and my vehicle always returns cleaner then whe and professional always holding their schedules. It is easy to schedule appointments that meet my time and my vehicle always returns cleaner then when I took it in. They always call prior to performing work and explain what is wrong and what is required to repair. They make it easy to have your vehicle serviced. If I need a ride home they always offer. Thanks for another great job. Car is running good. More
All I can say is the entire experience was excellent. I have been coming to Young Volkswagen for about three years to have my previous Volkswagen worked on, but I had never bought a car from your dealershi have been coming to Young Volkswagen for about three years to have my previous Volkswagen worked on, but I had never bought a car from your dealership until now, and I couldn't be happier. The salesman, Joe Braido, was excellent. I could tell that he was interested in helping me, not simply selling me a car. But what a car! I already have 180 miles on it and it's only been two full days! The car is outstanding. The price was great, and the help I received from Joe, Dylan the finance person, and the manager, (I'm sorry, but I forget his name) was fantastic. Thank you to everyone involved for making this car buying experience a great one. Now you guys have got me for life! Sincerely, Michael J. Lobb More
We actually brought this vehicle in for the courtesy vehicle check much sooner than it was supposed to be done as a misunderstanding. Young VW not only did the service anyway, at no charge, but also ask vehicle check much sooner than it was supposed to be done as a misunderstanding. Young VW not only did the service anyway, at no charge, but also asked us to return the vehicle at the proper time to repeat the process at no charge. This is one of the reasons I came back to Young's for my third vehicle purchase. More
Tony was very helpful. I spoke to him on Tuesday and he ordered me a new time which was delivered to the dealership on Thursday and installed the same day. He was very helpful because I needed the tire to ordered me a new time which was delivered to the dealership on Thursday and installed the same day. He was very helpful because I needed the tire to be fixed ASAP before taking the car on a trip. More
I've had great service in the past here. John Rodriguez is very friendly and attentive to customer needs and requests. The courtesy shuttle was convenient and efficient (sorry, I don't know the driver's n is very friendly and attentive to customer needs and requests. The courtesy shuttle was convenient and efficient (sorry, I don't know the driver's name but he also was very friendly). I shall continue to drive the extra 20 miles to come to this shop instead of your competitors that are closer to me. Thanks! More