Koch 33 Volkswagen
Easton, PA
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For over 40 years we have been dealing with Young VW! We have always top quality experience with our sales reps, our new vehicles and the excellent service department. John Cascioli is a very pleasant sales have always top quality experience with our sales reps, our new vehicles and the excellent service department. John Cascioli is a very pleasant salesman and could read and follow our leads throughout our visit with him. He helped make our new Bug purchase simple and easy:) Thanks to everyone at Young VW! More
The sales person, Cossie, was very interested in what car I had before and its features and what kind of car (brand, size, style features and proce) that I was looking to purchase and then offered a great ma I had before and its features and what kind of car (brand, size, style features and proce) that I was looking to purchase and then offered a great match. After the test drive and price offer (including a discount for being a loyal service customer) I was sold and it was a no brainer. More
I received exceptional service from the moment I called to set up an appointment to the moment I drove off the lot in my new car. Joe Braido is a gem. He paid attention to all the details and was very th to set up an appointment to the moment I drove off the lot in my new car. Joe Braido is a gem. He paid attention to all the details and was very thoughtful. I LOVE MY NEW CAR. More
John Gerhard was helpful and returned phonecalls. John Gerhard was helpful and returned phonecalls. Service costs have been high. Over the years I found that the courtesy discount is not automat John Gerhard was helpful and returned phonecalls. Service costs have been high. Over the years I found that the courtesy discount is not automatically applied to my invoices and that I have to request the discount, although it is willingly supplied by the service consultants. I purchased a well maintained Passat from the original owner at 100K and have driven it for 40K. It has required a great deal of engine and suspension service at far greater cost than the GM products I am familiar with. This is no reflection on the dealership, but a comment on the overly complex engineering and feature package from the manufacturer. More
Great job with not pressuring us into a sale. We returned to purchased with John and the dealership because the honesty and no pressure mentality. Thanks for a great experience!! returned to purchased with John and the dealership because the honesty and no pressure mentality. Thanks for a great experience!! More
We had a very good experience at youngs Volkswagen. Would recommend this dealership. Everyone was very helpful especially our salesmen Mr. John Casioli. We love our new Passat and would highly recommend thi recommend this dealership. Everyone was very helpful especially our salesmen Mr. John Casioli. We love our new Passat and would highly recommend this dealership to anyone! More
It has been absolutely a nightmare of fixing my vw jetta TDI at Young. It took them 2 weeks to fix the car. The worse part is - check engine light on almost immediately after I got my car back. So no TDI at Young. It took them 2 weeks to fix the car. The worse part is - check engine light on almost immediately after I got my car back. So now I have to take off from work again and bring the car back. It seems there is no one there knows how to fix this car. More
I came to this dealer twice interested in both new and used cars. First visit I had a question about pricing, I repeated myself many times with no answer to my question. My second visit the sales man was used cars. First visit I had a question about pricing, I repeated myself many times with no answer to my question. My second visit the sales man was very rude and disrespectful. I will not be buying from this dealer More
After doing our research my wife and I decided on a 2013 Jetta TDI. Big decision was were to buy and which color. I work in the automtive industry and did not experience any of the xxxxxxor gimmicks exibite Jetta TDI. Big decision was were to buy and which color. I work in the automtive industry and did not experience any of the xxxxxxor gimmicks exibited either professionally or as a customer. I would say Andrew conducted himself honestly with high integrety. He knew his products and listened to what we needed and matched us with a car quickly. We recieved a generous value for our trade and the best price in the valley for this vehicle. Dylan during the F&I process made it quick and easy. This was by far the easiest car buying process ever. The staff at Young is competant and honest. Their processes are sound and create strong buyer confidence. Job well done and thanks for a great deal. More
After having a horrible experience with Faulkner Vw, I was quite upset when I arrived at Young. I was trading in a 2011 Mini Cooper that was a service and reliability nightmare. I was intending on purchas was quite upset when I arrived at Young. I was trading in a 2011 Mini Cooper that was a service and reliability nightmare. I was intending on purchasing a pre-owned Jetta TDi. Both Andrew and Eric explained that given my situation, they would recommend a new vehicle. We looked at a few cars and it ended up with me getting everything I wanted and more in a vehicle! I am now the proud owner of a 2012 Jetta TDi premium and I couldn't be any happier. Andrew was absolutely wonderful in his explanation and procedure of the whole process of delivery. Eric in finance was very personable and exhibited none of the typical personality traits associated with car sales. This was hands down the easiest and best experience I've had buying a car. No pressure, stress, yelling... Just straightforward and honest. I recommend everybody who is looking to purchase a vehicle to this dealership and to Andrew. Thank you very much for all of your work today! I cannot express my appreciation and happiness. More