Koch 33 Volkswagen

This is my fourth time purchasing a Volkswagen through this dealership. The reason we always return is their excellent customer service and their great selection of cars. We are always treated well by t this dealership. The reason we always return is their excellent customer service and their great selection of cars. We are always treated well by the sales and management staff. We always service our cars at the dealership their service is excellent and they stand behind all their work. We always recommend them to our friends. More

I only let Tony and his crew work on my EOS. I have maintained all scheduled service and keep up to date on all appropriate maintenence recommended by the service team at Young VW. I trust their work maintained all scheduled service and keep up to date on all appropriate maintenence recommended by the service team at Young VW. I trust their work and have never been let down! I only have to call and I immediately get an appointment for whenever is convenient to my schedule. The shuttle seervice is awesome! I frequently use this service also. Thanks so much for collecting such a great bunch of employees! Job well done! More

My overall experience was good. Stephano was the original sales person but was out the day I picked up my car. Roger assisted in his place and really spent the time to go over the car even though h original sales person but was out the day I picked up my car. Roger assisted in his place and really spent the time to go over the car even though he did not make the sale. I was very impressed with him taking the time out to go over everything with me. More

For the last 15 years I have been dealing with Young's VW and must say the service is great and the sales people that I have delt with are spectacular. Keep up the good work. It is a pleasure doi Young's VW and must say the service is great and the sales people that I have delt with are spectacular. Keep up the good work. It is a pleasure doing business with you. My mother, my daughter, her husband and I all drive VW auto's and we love them. Love my cars, Jeanette Reyes-Pratt More

My Salesman, Bob, was courteous, informative and didn't make me feel pressured when looking for my vehicle. He made the whole process pain-free and prompt. I would definitely recommend Young to fr didn't make me feel pressured when looking for my vehicle. He made the whole process pain-free and prompt. I would definitely recommend Young to friends and family. Thanks Bob for doing an awesome job! More

They addressed me when I came in. Courteous. Friendly They addressed me when I came in. Courteous. Friendly enough. Explained what they were doing. How often it should be done and the price. Told They addressed me when I came in. Courteous. Friendly enough. Explained what they were doing. How often it should be done and the price. Told me exactly where my car was. Walked me to the cashier's desk. Gave me a rain check for a car wash because their machine was down. More

friendly and fast service. clean. efficient. service done in less than the proposed time. waiting area clean -tvs.. magazines wii fi all beneficial to customers in less than the proposed time. waiting area clean -tvs.. magazines wii fi all beneficial to customers More

I have been purchasing VWs from Young for many years and the service department is always the best, keeping me notified on status, loaners if needed, emergency work etc. the service department is always the best, keeping me notified on status, loaners if needed, emergency work etc. More

My car broke down unexpectedly on Thursday 9/12 and AAA towed it to the dealership at 8:30 pm. The following morning, we called Tony and let him know what happened. The service area was extremely busy whe towed it to the dealership at 8:30 pm. The following morning, we called Tony and let him know what happened. The service area was extremely busy when w dropped off the key but John was still able to get my car in, diagnose it, and complete the repair before the end of the day. Once again, the service group at Young went above and beyond to take care of me and my Passat & turned a bad situation into a positive experience. More

Christof was my initial contact, he was polite and genuine. He was fair and informative. I came in a second time on his day off and another salesperson and general manager assisted me to evaluate my genuine. He was fair and informative. I came in a second time on his day off and another salesperson and general manager assisted me to evaluate my trade in, they were also very helpful. On my next visist Christof again was genuine and fair. He located the car I wanted quickly. It was a great experience from beginning to end. Left feeling I made new friends. Thank you to everyone involved! More