Koch 33 Volkswagen

I was referred to the Collision Center by my insurance company. Who better to fix the car than the dealer right? WRONG!!!! My car has been there for 7 weeks and all I've gotten was jerked around. Collisio company. Who better to fix the car than the dealer right? WRONG!!!! My car has been there for 7 weeks and all I've gotten was jerked around. Collision & service department seem to have no communication with each other. The first 2 weeks it was there was wasted because they ordered a transmission that didn't need to be replaced. Apparently no one assessed it properly when it arrived. Unbelievable! Do yourself a favor and avoid the Collision Center. Unless you enjoy being without a car for 2 months! More

Always very professional, prompt, and dependable service experience. Staff is knowledgeable and courteous and the new service video is great! experience. Staff is knowledgeable and courteous and the new service video is great! More

Zak was very professional, knowledgeable and courteous. He made the process to purchase our Golf GTI simple and pleasant. Took his time and explained each step of the paperwork with great clarity. He made the process to purchase our Golf GTI simple and pleasant. Took his time and explained each step of the paperwork with great clarity. More

On time and very accommodating. Car wash was a great touch. No hard up sell! touch. No hard up sell! More

Volkswagen Young just lost a 10 year customer . Absolutely awful experience with YOUNG Volkswagen . Was involved in a motor vehicle accident on November 23 2021. Estimate was approved on Novemb Absolutely awful experience with YOUNG Volkswagen . Was involved in a motor vehicle accident on November 23 2021. Estimate was approved on November 30 and estimated time of completion was December 6. It is now December 27th my car is untouched , no parts are on back order they keep telling me “ this week we will bring it in. I keep getting the same runaround . I was told twice that my car was in service getting worked on . Thankfully I drive past this place every day. Saw my car has not moved not once from where I left it on November 23rd! I don’t recommend at all. They will not cover the cost of my rental . Mind you THIS IS A BRAND NEW 2020 Tiguan that I BOUGHT HERE. They are telling me I’m SOL . They refuse to help me with a rental . So I’m pretty much completely screwed. Don’t buy from this dealer , don’t get service done and absolutely avoid their collision center. I’m so tired of all the excuses. This dealership is awful, customer service is awful . I hate being lied to and taken advantage of in this place absolutely does that. More

Very easy process purchasing our new Tiguan. Inventory was flying and they gave us a 24 hour hold on the vehicle. No pressure sales and Andrew really knew all the features of the Tiguan. Highly Impressed was flying and they gave us a 24 hour hold on the vehicle. No pressure sales and Andrew really knew all the features of the Tiguan. Highly Impressed with the easy and friendliness of the process at Young VW. Our first VW and we highly recommend this dealership. More

Very friendly personnel I dealt with, Omer, is a really good dude who was super helpful. Love getting my oil changes done here for my VW. good dude who was super helpful. Love getting my oil changes done here for my VW. More

Good service personnel. Friendly, courteous and knowledgeable. Would definitely return to this dealership for both sales and service. knowledgeable. Would definitely return to this dealership for both sales and service. More

Very easy process to purchase a vehicle. They didn't rush me or the deal. We're friendly and easy to speak with. me or the deal. We're friendly and easy to speak with. More

Karin was exceptionally knowledgeable and patient showing me everything/all features of the SUV:) I am Delighted with my new Mazda! me everything/all features of the SUV:) I am Delighted with my new Mazda! More