Koch 33 Volkswagen
Easton, PA
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Not just a Shop. Parking by Service Dept, friendly people ask if they can be of assistance if you dont head to a specific area for service! If you walk in and don't kn Parking by Service Dept, friendly people ask if they can be of assistance if you dont head to a specific area for service! If you walk in and don't know where to go or who to talk too someone will ask if you need help. I have been going to this shop since it opened and i have never had a problem with anyone, service techs are professional and the management team will accomadate you as needed. I usually stay for an oil change and wait in the lounge and watch tv or read. But if a service that requires more time to repair is needed i'm always asked if i need a ride and when job is done if i will require to be picked up. The facility is always clean as the restrooms and with everyone having a job to tend too are always friendly. They run a great dealership and service dept. John at the service counter for V.W. is a great guy and Service Manager Tony V. help however they can and do. I must say i do not mind at all going there. Friendly honest and reliable service. I thanks you all for that. M.A.B. Sr More
My sales representative Vince was awesome. I wasn't sure what I wanted and needed some guidance. Vince asked me questions about my previous vehicle and suggested models that would be match my taste. He sure what I wanted and needed some guidance. Vince asked me questions about my previous vehicle and suggested models that would be match my taste. He was also very thorough in explaining how to use everything the car had. It was a great experience. More
Accommodated my schedule so I could drop cars of in consecutive days. I started using the online scheduling system. I was very happy with this service. consecutive days. I started using the online scheduling system. I was very happy with this service. More
The service dept had my new Touareg in tip top shape for pick up. I have been dealing with Young VW for years and have never had a problem. I'm lucky to have their dealership close by. pick up. I have been dealing with Young VW for years and have never had a problem. I'm lucky to have their dealership close by. More
I enojoy going to Young VW in Easton because they give you a great srvice at reasonable prices plus I know the guys on a first name basis. Great service, great dealership you a great srvice at reasonable prices plus I know the guys on a first name basis. Great service, great dealership More
good price estimate Accurate price estimate before starting repair work. Lots of work was needed on this Beetle, but the service staff did a great job of explaining the Accurate price estimate before starting repair work. Lots of work was needed on this Beetle, but the service staff did a great job of explaining the work to be done. More
Young VW Service is always a pleasure to visit. They Young VW Service is always a pleasure to visit. They take extreme care of my vehicle and performed the initial service check-up on time and quickly. Young VW Service is always a pleasure to visit. They take extreme care of my vehicle and performed the initial service check-up on time and quickly. More
I've always had great experiences at Young VW service. I called for the appointment the prior Friday and was told "no problem" servicing on Monday 8AM. The car was finished on time. I felt the dr service. I called for the appointment the prior Friday and was told "no problem" servicing on Monday 8AM. The car was finished on time. I felt the driver went out of his way to meet me at home and get me to Young's before 5. It was easy to pay the bill and of course, with this winter's weather, to see a clean black car in spot 25. More
I had an appointment scheduled for 9:15am and my car was taken back for service around 9:30. I was told it would take roughly two hours. After about 1hr and half I was told of their findings. 35-45 mins l taken back for service around 9:30. I was told it would take roughly two hours. After about 1hr and half I was told of their findings. 35-45 mins later the job was completed. I was happy with the outcome. There were no surprises. More