Koch 33 Volkswagen
Easton, PA
Filter Reviews by Keyword
By Type
Showing 640 reviews
AC servo motor replacement Repair was completed under warranty, and done in a reasonable amount of time. It was a little more lengthy than I anticipated, however, it was justif Repair was completed under warranty, and done in a reasonable amount of time. It was a little more lengthy than I anticipated, however, it was justified due to the scope of the repair as explained to me by the Service Technician and Quintan Stair. More
Informative & Thorough! Just got my 20,000 mile service and state inspection done on my GTI MK7. My front passenger window was also not working after an upgrade I had done, a Just got my 20,000 mile service and state inspection done on my GTI MK7. My front passenger window was also not working after an upgrade I had done, and the techs fixed the wires for free. I recommend this dealer to anyone who loves VW and Mazda! More
All GREAT The service person and everyone involved gave us the best possible service. Everyone responded quickly, responsibly and professional. It could not h The service person and everyone involved gave us the best possible service. Everyone responded quickly, responsibly and professional. It could not have been better. Thank you! More
VW Review - June 13, 2016 Great service. Les Bussell is the best. On our recent visit, he noticed that it was time for the vehicle inspection which I completely forgot. It's Great service. Les Bussell is the best. On our recent visit, he noticed that it was time for the vehicle inspection which I completely forgot. It's that kind of attention to detail than we really appreciate. On the other hand, I'm never quite sure if this survey ever gets to you. When I click on the 'Submit' button, I generally get sent to another web page which asks for my ID and password. But the site never likes what I input. No idea why. So I never know if what I have written ever gets to you. A reply to me at jszmania@ptd.net might be helpful. Sincerely, Joe Szmana More
Great dealership with fantastic cars I was very specific and picky about what I wanted and The salesman Al Broda helped me find exactly that. Al and Dylan, the finance manager, made my ca I was very specific and picky about what I wanted and The salesman Al Broda helped me find exactly that. Al and Dylan, the finance manager, made my car buying experience quick, painless and actually enjoyable from start to finish. Both of them and the dealership went above and beyond on getting me my new car to me in a very timely manner (they didn't have the color I wanted in manual at the dealership). I would definitely recommend this dealership to anyone looking to upgrade or just buy a new vehicle! More
best ever terrific mechanics and desk personnel. Always the professionals. Two phone calls to make sure I was aware of two new issues. More than going the extra terrific mechanics and desk personnel. Always the professionals. Two phone calls to make sure I was aware of two new issues. More than going the extra mile. More
Ricks 3 Great dealership , and service department. What else can I say, just great. Efficient, always friendly, recommend to anyone who wants a freak dealersh Great dealership , and service department. What else can I say, just great. Efficient, always friendly, recommend to anyone who wants a freak dealership. Great-Good-friendly. More
Oil Change The Oil Change was performed properly , the service reps are very nice and knowledgeable. They wash the car and make sure the car is back to me in a t The Oil Change was performed properly , the service reps are very nice and knowledgeable. They wash the car and make sure the car is back to me in a timely manner. More
Quick recall repair My appointment was for 9:30 AM on a Monday and, although I arrived a few minutes past 8 AM (an earlier meeting I had in the morning was far more brief My appointment was for 9:30 AM on a Monday and, although I arrived a few minutes past 8 AM (an earlier meeting I had in the morning was far more brief than I had planned), they took the car, made the repair and I was on my way to my next meeting by a few minutes after 9. Time is always very tight and I appreciate that the service was so accommodating to the change in my schedule. More
100,000 miles service Obtaining an appointment within a time frame that worked for us was accomplished in a timely fashion. The service was completed on time and satisfacto Obtaining an appointment within a time frame that worked for us was accomplished in a timely fashion. The service was completed on time and satisfactorily. We were able to use the Diesel Goodwill Package to cover most of the cost. More