Koch 33 Volkswagen

Courteousy and Professionalism The staff are exrememely accomodating and the mechanics are competent professionals. I have confidence in the work performed. Young's mechanics have The staff are exrememely accomodating and the mechanics are competent professionals. I have confidence in the work performed. Young's mechanics have worked on my car since I purchased it new in 2006. More

Archie is happy as always. Definitely a competent service station for VW cars. Any of my service requests are always fixed first time, with reasonable costs and a high standard Definitely a competent service station for VW cars. Any of my service requests are always fixed first time, with reasonable costs and a high standard of courtesy. There is no stress and no unpleasant surprises. Free coffee in the waiting area is a nicety. More

A professional dealership Excellent and prompt service, courteous staff, pleasant and clean waiting lounge. Obtaining a service appointment was extremely easy and at a convenie Excellent and prompt service, courteous staff, pleasant and clean waiting lounge. Obtaining a service appointment was extremely easy and at a convenient time. Service performed in a short time. More

Expect great customer service! As always, the kind and courteous folks at Young VW quickly diagnosed my car problem and took the steps to remedy it promptly. Thanks again. As always, the kind and courteous folks at Young VW quickly diagnosed my car problem and took the steps to remedy it promptly. Thanks again. More

great service I received really great service, and you can't beat the friendliness. The shuttle service is always convenient and timely. Another plus is I always I received really great service, and you can't beat the friendliness. The shuttle service is always convenient and timely. Another plus is I always a clean car returned to me! More

Emergency repair I had a repair emergency and the service department at Young Volkswagen was very accommodating and helpful. They took my car at 4:30 pm, on a Friday, I had a repair emergency and the service department at Young Volkswagen was very accommodating and helpful. They took my car at 4:30 pm, on a Friday, right before closing time and helped me get the car repaired within the week. Thanks for your service More

Wonderful salesperson Working with Joe Braido was certainly an unexpected pleasure. He was helpful, knowledgeable, no-nonsense and not over-zealous...I never look forward Working with Joe Braido was certainly an unexpected pleasure. He was helpful, knowledgeable, no-nonsense and not over-zealous...I never look forward to the process, but this was the best new car purchasing experience ever. Thanks Joe. More

Good car work, fair customer service The service on the car was great from what I can tell. The friendliness of the staff was here or there. Most of the staff was friendly, but one wasn The service on the car was great from what I can tell. The friendliness of the staff was here or there. Most of the staff was friendly, but one wasn't. I say this because I called ahead of time to ask about my 40K tune up, and received a not so friendly person in the Service office on the other end of the phone (it wasn't early in the morning, if that's even an excuse). I introduced myself, and asked the man how he was doing. He responded plainly after saying nothing for a few seconds with a "Yes..." Maybe my expectations are lofty, but I can say that I have never received anything less than the best service from the dealer that sold me my car down the road in Norristown. It's a much further drive, but the folks that have shown that they can politely answer their phones will get my business moving forward. More

Service and a passion for their customers We had our 2015 VW Passat in for service on 08/24/16 as always great job by Tony and his team. Tony V and his team are fantastic we bought our Passat We had our 2015 VW Passat in for service on 08/24/16 as always great job by Tony and his team. Tony V and his team are fantastic we bought our Passat in August of 2015 was new. We had a problem with the gas tank not filling up to full, the car was there 14 times. Tony and his team were very patient and caring of the problem we were having. After VW head quarters finally took the right step our problem was resolved. Young VW cares about their customers they stood by us through the difficult process, we thank you for that. The problem with our Passat did not change our opinion about VW they make reliable cars and we will continue to buy VW's from Young VW!! More

Had the turbo replaced. repair was done in a timely manner. Was very pleased with how quickly I got my car back. Jessica was very professional yet friendly and made us feel repair was done in a timely manner. Was very pleased with how quickly I got my car back. Jessica was very professional yet friendly and made us feel like she really cared about us and did not want to inconvenience us in any way. Enjoyed working with her. More