Koch 33 Volkswagen

Personalized service Young always performs above my expectations. Their mechanics are schooled to service my car and are first rate at completing the service the first tim Young always performs above my expectations. Their mechanics are schooled to service my car and are first rate at completing the service the first time in a timely manner. Floyd did a superb job! Their service personnel, Les in particular, makes sure my needs are met. Their service manager, Tony, always takes a sincere interest to make sure that I am completely satisfied. It's always a pleasure dealing with the "Young Family" of employees. I highly recommend them! More

Service They did. Great job! The service was fast, efficient and well done. Overall, nice experience. The waiting area was clean, comfortable and the wifi was They did. Great job! The service was fast, efficient and well done. Overall, nice experience. The waiting area was clean, comfortable and the wifi was a plus. More

VW Jetta Upon arrival I was greeted by a lovely lady who immediately got Richie Young for me since I've known him for a long time. My husband was looking for a Upon arrival I was greeted by a lovely lady who immediately got Richie Young for me since I've known him for a long time. My husband was looking for a certain car that he pulled off the internet & within seconds we bought the car.....Richie introduced me to Bob, the salesman who helped with the transaction & was very in tune to our needs, More

Excellent Visited Young VW for my 30,000 mile checkup on my new VW beetle and the service department was courteous and complete as my last 2 visits. The service Visited Young VW for my 30,000 mile checkup on my new VW beetle and the service department was courteous and complete as my last 2 visits. The service department is great. Regards, John Pickell More

Oil change Dropped car off for oil change... got it back prior to time requested. Service always works with my time requests. Although I was disappointed I didn' Dropped car off for oil change... got it back prior to time requested. Service always works with my time requests. Although I was disappointed I didn't get the car wash... More

Major Tune Up: Great Service Service: Easy to schedule, easy check in, service advisor thorough, use of coupons mailed to me, work done on time and correct. Jessica is the greates Service: Easy to schedule, easy check in, service advisor thorough, use of coupons mailed to me, work done on time and correct. Jessica is the greatest. Major tune up with added requests. Your practice to check alignment for free is great. I helps prevent tire wear. Purchased VW battery and wipers: best products with exceptional support. You listen to the customer, offer great advice, and instill confidence. Great warranty and competitive prices. I have owned VW's since the 1970's. I am also a Mazda owner since 2010. Sales is great & fair. They go beyond to understand customer needs and help reach an equitable sale. They surpassed Audi, Porsche, BMW and Mini and their efforts helped me purchase the greatest roadster *Miata*. Perhaps, the best compliment for service is 'they are supportive'. They do not ignore customer issues, offer alternative, and understand the customer-dealership relationship. We are a team caring for a joy to drive. Sales I equally great: listen, evaluate, work with your circumstances. Above & Beyone More

Always Professional Support I have two Jetta's. I've had them both serviced the past few years at Young. Young is professional; friendly; and considerate of my time. Service w I have two Jetta's. I've had them both serviced the past few years at Young. Young is professional; friendly; and considerate of my time. Service work is always first class. I typically wait in their lounge while service is conducted. More

great Once again everything was perfect, I have never had a problem or a bad experience. and I have been going back for years and the work they did was alwa Once again everything was perfect, I have never had a problem or a bad experience. and I have been going back for years and the work they did was always done right the first time. More

Seamless In and out with great ease! They make the service end of owning a car a complete worry free! Wish all services were handle this way. In and out with great ease! They make the service end of owning a car a complete worry free! Wish all services were handle this way. More

They're the Best! They look out after our car and always are considerate to help any way they can. They are no different than taking out vehicle to our cousin for repai They look out after our car and always are considerate to help any way they can. They are no different than taking out vehicle to our cousin for repairs. Thank you Tony, Service Desk, Mechanics to collection desk. You all are the Best! More