Koch 33 Volkswagen

scheduled maint. Fast convenient service. The staff was friendly and it took less time then expected. was able to get several other questions answered will I was wai Fast convenient service. The staff was friendly and it took less time then expected. was able to get several other questions answered will I was waiting. More

a greater experience for me the sale person was amazing. he made it possible for me to get a great pre-owned vw. i would recommend him to ppl i know. hes a greart sale perso . the sale person was amazing. he made it possible for me to get a great pre-owned vw. i would recommend him to ppl i know. hes a greart sale perso . More

My review Service is always great. Process is fast and the convience of driving into the service area is wonderful. The work has always been excellent abd done Service is always great. Process is fast and the convience of driving into the service area is wonderful. The work has always been excellent abd done on time. Checkout is easy and fast. More

Been going here 18 years through 5 cars. Excellent service. Been coming here 18 years through 5 car purchases and service. Excellent service and friendly employees. Woudl recommend to friends without hesitation Been coming here 18 years through 5 car purchases and service. Excellent service and friendly employees. Woudl recommend to friends without hesitation. See the rest of my ratings here. I don't have anything else to say to meet this site's silly 25 word minimum. Really. I've said it all. More

The staff was great and the service quick. Been here several times. Great experience on all occasions. The waiting area was clean and comfortable. The staff was helpful and the checkout proc Been here several times. Great experience on all occasions. The waiting area was clean and comfortable. The staff was helpful and the checkout process was quick and easy. More

Oil Pressure My Passat's oil pressure light came on as I was leaving home. I was concerned about driving it, so I had it towed to Young VW. Les had it checked the My Passat's oil pressure light came on as I was leaving home. I was concerned about driving it, so I had it towed to Young VW. Les had it checked the next morning. A mouse had chewed the sensor wire. A dishonest dealer could have said that it was the sensor, or even the oil pump. Their truthful and knowledgeable service department is what keeps me coming back. The repair was cheaper than the tow. More

A very long wait for a wonderful car I was one of those who purchased a VW diesel vehicle. In my case it was a 2011 Golf which was paid off. I liked my Golf and I intended to own it many I was one of those who purchased a VW diesel vehicle. In my case it was a 2011 Golf which was paid off. I liked my Golf and I intended to own it many more years so was naturally disappointed to learn about the deception. In early October I read about the new Alltrack and my husband and I were very excited with the SEL features. We ordered one in early October. Our sales associate Kyle Spina gave us no indication that it would not be ready by December when we were scheduled to turn in our diesel Golf. Imagine our extreme frustration when we learned that we would not receive it until late March. Five months is a very long time for a car order. Kyle was very apologetic and while he promised to keep me posted about the status of our order, I found that I had to contact him most times. I would have appreciated more follow up when he said he would. On the other hand, Kyle is very knowledgeable about all the bells and whistles of the Alltrack and did a wonderful job orienting me to the vehicle. Andrew in Finance was very helpful and gave us an additional $1,000 off and a loaner car for ten days to tide us over after we turned in the diesel. Rich Young, head of sales, was sympathetic to our frustration with the delay but did not seem to be able to speed up the delivery. My husband and I have purchased four vehicles from Young over the years. I love the service department and this is a very strong reason that I have stayed with Young. More

CORDIAL, PROFESSIONAL AND KNOWLEDGEABLE I have been a customer at Young Volkswagen since Noah was still building his ark. I have never been disappointed, neither by the sales nor by the ser I have been a customer at Young Volkswagen since Noah was still building his ark. I have never been disappointed, neither by the sales nor by the service team. Dr. Ed McDonald More

Always the best. Every time I bring my car to Young VW, I always get an excellent service experience. I think the biggest thing is trust. I have total trust in Young Every time I bring my car to Young VW, I always get an excellent service experience. I think the biggest thing is trust. I have total trust in Young's, which they have earned from me over the years. Thanks to Mr. Viglianti, I can be sure of high quality car servicing without the need to worry. More

Needed new battery Was taken care of promptly, in and out in under an hour. Waiting room TV could be better managed than having Soap Operas on both sets a News Channel Was taken care of promptly, in and out in under an hour. Waiting room TV could be better managed than having Soap Operas on both sets a News Channel would be my choice on at least one. More