Koch 33 Volkswagen

Flat tire / Replacement Vehicle came in with 2 flat tires and for the VWGOA inspection. Tires were ordered as they were damaged and not repairable. I was given a ride home an Vehicle came in with 2 flat tires and for the VWGOA inspection. Tires were ordered as they were damaged and not repairable. I was given a ride home and returned later for my car. All work done perfectly and car was done when promised. More

Service team is great! Tony Viglianti goes to all lengths to help satisfy his customers. He does what he says he will do and more. John in service also keeps you apprised of Tony Viglianti goes to all lengths to help satisfy his customers. He does what he says he will do and more. John in service also keeps you apprised of any developments. I would recommend he and Young Volkswagen to anyone. Too notch, world class service. More

Great service from Tony and Jon!! Such a pleasure to business with them!! Very helpful in explaining and very prompt service!! I always get in immidiately!! Thank from Tony and Jon!! Such a pleasure to business with them!! Very helpful in explaining and very prompt service!! I always get in immidiately!! Thanks again to Tony and Jon!!! Many Thanks!!!! Janice Kosa More

Passat Emission and Safety inspection Good communications and comfortable setting while waiting for completion of services. Staff was polite and knowledgeable. The final car wash is always Good communications and comfortable setting while waiting for completion of services. Staff was polite and knowledgeable. The final car wash is always a nice touch to the service effort. More

Excellent customer service I have been going to Young's VW for service since I purchased my 2006 Jetta TDI new in 2006. I have never been disappointed. The staff is courteous, I have been going to Young's VW for service since I purchased my 2006 Jetta TDI new in 2006. I have never been disappointed. The staff is courteous, professional and accommodating. Great job. More

First service at a dealership I have never dealt with before The scheduling of my first service was simple and the service department was very accommodating. I was taken in on time and was pleased to do a walk The scheduling of my first service was simple and the service department was very accommodating. I was taken in on time and was pleased to do a walk around my car with the service writer prior to taking my car in to be serviced. It helped to remind me of a few questions I had about the car. The service was done in a timely manner and at that time all my questions were checked and all was well. The service was very reasonable. More

service visit My service visit went well for the time it took and work done. I wish it hadn't cost so much. All employees were very courteous. My service visit went well for the time it took and work done. I wish it hadn't cost so much. All employees were very courteous. More

Very professional team Mike and John made our experience a pleasant one. I would recommend your dealership to anyone I know looking for a new or used car Mike and John made our experience a pleasant one. I would recommend your dealership to anyone I know looking for a new or used car More

Work done well at a fair price Brought my VW in for a recall, an oil change an inspection and mounting 4 tires. They suggested a wheel alignment, so I had that done too. All were do Brought my VW in for a recall, an oil change an inspection and mounting 4 tires. They suggested a wheel alignment, so I had that done too. All were done at a reasonable price. If I HAD to nitpick, I had to wait around for a little over 3 hours. But other than that, I'm very satisfied and definitely will be back for service and/ or a purchase. More

Satisfied Completely satisfied with my dealings with Drew S. the salesman from the time I contacted Young VW through my computer and was contacted by phone to t Completely satisfied with my dealings with Drew S. the salesman from the time I contacted Young VW through my computer and was contacted by phone to talk about the car i was interested in. We were invited to the dealership to drive the car and learn of our options on financing and met with John from finance to complete the deal. We had a very pleasing experience. Young VW gave us a deal that was better than what we could get in the Scranton / Wilkes Barre area. More