Koch 33 Toyota

Regular Service Great service as usual. Quick, friendly and professional care. It's my first car purchased here and it certainly won't be my last. Well done Koch 3 Great service as usual. Quick, friendly and professional care. It's my first car purchased here and it certainly won't be my last. Well done Koch 33 Toyota. More

A very good experience Koch 33 makes it easy to repair and maintain your car. Their service hours are convenient and scheduling can be done via phone, on line, or their app Koch 33 makes it easy to repair and maintain your car. Their service hours are convenient and scheduling can be done via phone, on line, or their app. The service advisor listened to my needs and the work was done promptly. Options were presented to me and there was no pressure or upselling on work. I will continue to use Koch 33 to keep my ride on the road. More

Fast and Great service Service Staff was tremendous and Service was Fast! Quality of work was great, could not ask for anything better! I will be going back for future servi Service Staff was tremendous and Service was Fast! Quality of work was great, could not ask for anything better! I will be going back for future services! More

Highly recommend Great people, place,service. Highly recommend chris wounderful sales rep. All you guys and gals rock. Would not shop or service any where else . Go to Great people, place,service. Highly recommend chris wounderful sales rep. All you guys and gals rock. Would not shop or service any where else . Go to the best koch 33 More

New Tacoma Sport I worked with Chris Cahill and Bob Bozarth... both very helpful and informative. They made sure I got the truck style and options I wanted for the bo I worked with Chris Cahill and Bob Bozarth... both very helpful and informative. They made sure I got the truck style and options I wanted for the bottom line I was looking for. Mike the business manager was also easy to deal with and gave me a great deal on an extended factory warranty. Chris also has and continues to be helpful in checking out some other minor after market options I’m interested in. I would recommend any friends to Chris for Toyota sales. and there is a Starbucks in the dealership! Thanks again More

2017 toyota tacoma Tony Bryant was was very helpful. Great experience all around. I would recommend Tony and Koch dealership to anyone. I look forward to dealing with hi Tony Bryant was was very helpful. Great experience all around. I would recommend Tony and Koch dealership to anyone. I look forward to dealing with him more in the future. More

Truck Tony Bryant helped my boyfriend get a new truck. He was very friendly and informative. Wonderful dealership and people. Great place. Worth a visit. Hi Tony Bryant helped my boyfriend get a new truck. He was very friendly and informative. Wonderful dealership and people. Great place. Worth a visit. Highly recommended. More

Best oil change ever! John Salvo was professional and friend My experience today was great! From first meeting John Salvo I felt my car was in good hands! He was both professional & friendly! My oil change was a My experience today was great! From first meeting John Salvo I felt my car was in good hands! He was both professional & friendly! My oil change was a good experience! Your waiting room made me very comfortable! More

typical car dealership For starters, please keep in mind that I have nothing to gain here and am only providing my review in hopes of saving someone the aggravation I experi For starters, please keep in mind that I have nothing to gain here and am only providing my review in hopes of saving someone the aggravation I experienced. In October of 2017 I went to Koch 33 Toyota to purchase a Tacoma. One of the first things I noticed was the willingness of the staff to "bad mouth" other Toyota dealerships. Really? I explained that I had already selected the vehicle I wished to purchase and only wished to check a couple of varying features to make a final determination. That we accomplished and I advised the salesman of the "specific" vehicle I wished to purchase. That vehicle was not on the lot. I spent over 2 1/2 hours explaining that I was not interested in purchasing a different type vehicle from their lot. I went as far as showing them print-outs and information from Toyota's website of the truck I wished to purchase. They continued to balk at the deal. Only after I walked out did they decide that I offered them a VERY fair deal. I also had them include an accessory at a significant extra cost. My mistake was in assuming the accessory would already be installed upon delivery. When the delivery date came, the vehicle was not the specific one on the website (although it did include all features I requested) and, through their own admission, the accessory/add-on had not even been ordered. Simply pathetic. The main reason for me to order the add-on through them was to have the vehicle complete upon delivery. I was well aware that I had paid over $300 more than had I done this myself, just for the convenience. A week plus later they advised me the add-on had arrived. I asked to have them install it the next day (a job that in the end I did in 30 minutes by myself at my home, which now I am certain I could accomplish in less than 20 minutes). The staff member tells me they have no openings available and she can double check to see if they had any cancellations. Really? Is this a car place or the doctor's office? The next available time would be in a week. In the end I picked up and installed the accessory myself. I could have had it delivered to my door for over $300 less. Thanks for NOTHING Koch 33 Toyota. I wrote to Bob Bozarth regarding my dissatisfaction his reply was filled with denials. BEWARE: Koch 33 Toyota utilizes underhanded, shady sales tactics at every turn. They will change the background music to what they believe is your preference while you are there. When you're negotiating, the volume of the music is turned up to distract you and attempt to confuse you. The sales manager will change the topic mid-stream when he's "called-out". They use buzzwords like "transparency" without backing it up. (I nicknamed the salesman "The Buzzword Kid" when sharing my experience with friends & family.) They are nothing more than the same old shady Milham with a new coat of paint. BEWARE!!! More

Fill good experience They treated me with great respect.The wait was pleasant,confortable and quiet place.They did the job quickly and very well done. I recommended it They treated me with great respect.The wait was pleasant,confortable and quiet place.They did the job quickly and very well done. I recommended it More