Koch 33 Toyota

Worst service ever Had a 2pm appt on a Saturday for, oil change tire rotation and inspection. After 2.0 hrs was advised they are almost done now. After 3 hours Service a Had a 2pm appt on a Saturday for, oil change tire rotation and inspection. After 2.0 hrs was advised they are almost done now. After 3 hours Service advisor Ryan gave arguementative non sensical excuses and said I will be done before the 3.5hrmark. Service advisor John thn proceeded to have Ryan generatate another customers pprwork before mine. Both advisors unprofessional, unknowledgable certainly not worth the $2000+ I spend on service annually.I was finally released at 5:40pm with 3 tires rotated according to Ryan, failed inspection, and oil change. Terrible job, BTW, while sitting in waiting room overheard another customer state to his service advisor "You been jerkin my chain all day." This is not a single account. Koch needs to start cleaning house. Instead of polishing windows. And seriously $40 to plug a tire with nail?? Little things How does one rotate 3 tires, boggles my mind? Only gave 1 star because 0 was not option More

Honest and great sales person Jake is very honest and professional. He would take his time and answer any questions you might have about the vehicle you are planning to purchase. Jake is very honest and professional. He would take his time and answer any questions you might have about the vehicle you are planning to purchase. I have dealt with Jake twice and every visit to Milham/Koch went smooth thanks to Jake. More

New 2018 Camry Went to Koch Toyota to purchase a New Camry. I am a repeat customer. New Toyota building is spacious, clean and the people are pleasant. My sales rep Went to Koch Toyota to purchase a New Camry. I am a repeat customer. New Toyota building is spacious, clean and the people are pleasant. My sales rep Tony Bryant is pleasant and a gentleman. No pressure and very comfortable to work with.Steve Quinn More

They treated us great. The guys really spent time to get the financing where we were comfortable. I emailed with a question, got an answer same day. We were there a long t The guys really spent time to get the financing where we were comfortable. I emailed with a question, got an answer same day. We were there a long time. Wish they told us about snack machine. Found it when I went to the bathroom. More

Excellent Sales experience I just purchased my second car a 2018 Toyota Camry and a couple of months ago I purchased a Used Toyota Corolla as well. Both times I was helped by J I just purchased my second car a 2018 Toyota Camry and a couple of months ago I purchased a Used Toyota Corolla as well. Both times I was helped by Jeff and I highly recommend him for the person to go to. He was very knowledgeable, very patient and very professional which made our experience with Koch Toyota extremely easy. He took the time to explain the functions of the car and set everything up . We never felt rushed and he worked with us in getting into what we wanted. I will definitely call Jeff again if I ever need another car. As for finance both times we worked with Mike and he was very professional and explained everything as well as had all documentation ready for us. Great Sales team from Koch 33 Toyota More

Service Brought my Tacoma in for an oil and filter change and 25,000 mile maintenance everything was done professionally and quickly. Waiting area is fantasti Brought my Tacoma in for an oil and filter change and 25,000 mile maintenance everything was done professionally and quickly. Waiting area is fantastic Starbucks on site they open the doors to your vehicle and doors to waiting room I was treated like a rockstar two thumbs up More

Great experience!! Excellent experience purchasing our new RAV4! Norman was very knowledgeable and made the whole process extremely easy and painless. Thanks again we Excellent experience purchasing our new RAV4! Norman was very knowledgeable and made the whole process extremely easy and painless. Thanks again we love our new car! More

Excellent service! The people at Koch 33 Toyota provided a positive, helpful and friendly environment. My husband and I felt like VIPs while we were there. They listen The people at Koch 33 Toyota provided a positive, helpful and friendly environment. My husband and I felt like VIPs while we were there. They listened to our needs and wants and worked with us to get the better, if not the best deal we qualified for and are comfortable with. They spent as much time with us as we needed. We did not feel pressured or rushed into agreeing to anything we did not want. We bought a used car with a reasonable price. Trade in was hassle free inspite of our unique situation. Our car need was met. We left satisfied and happy with our purchase. More

15K mile check-up Work was completed in a timely fashion. Employees were very professional and helpful in answering any questions I may have asked. All service areas ar Work was completed in a timely fashion. Employees were very professional and helpful in answering any questions I may have asked. All service areas are clean and comfortable. More

Easy with low pressure Oscar was our salesman. He was extremely patient with me as I made my decision to buy a new car. He was very helpful and knowledgeable Oscar was our salesman. He was extremely patient with me as I made my decision to buy a new car. He was very helpful and knowledgeable More