Koch 33 Toyota

PLEASE AVOID AT ALL COST I just had one of the worst experiences today in my life February 14th in here . I've been trying to sell my Mini Cooper that has 63400 miles on it. I I just had one of the worst experiences today in my life February 14th in here . I've been trying to sell my Mini Cooper that has 63400 miles on it. I've been receiving calls and emails from this place on everyday basis that they will offer me top $$ for my car . I decide to give it a try and drove about 1 hour and half to see them . My car is valued at 5000$ . Once I went there they did an appraisal in my car and offered me 347$ for it . I thought it was a joke in the beginning and then they told me they were serious . I've never been offended in my life like this Please avoid , would never wanna do business with these kind of people . I've never wrote a review before but I felt my experience there was absolutely horrible and would like people to avoid them and never go there . More

Great Maintenance service. John Salvo is the best customer service agent they have in Koch33 Toyota. He is always welcoming and makes you feel at home. I have had bad experien John Salvo is the best customer service agent they have in Koch33 Toyota. He is always welcoming and makes you feel at home. I have had bad experiences with other people but the few times Jonh has helped me I have actually left the place feeling like I want to keep coming back for me maintenance services. He really offers a 5 star service, and I'm not a picky person and I don't ask for much but some of people do treat you like you're coming there to bother. More

State inspection/ move to PA Failed to remove old front plate otherwise good service I was out in less than an hour all questions were answered will be back next Failed to remove old front plate otherwise good service I was out in less than an hour all questions were answered will be back next More

Excellent Dealership Came in for a tire repair and spoke with employees about future Toyota features. Hoping for more head space in Tacoma and different colors of 4Runner. Came in for a tire repair and spoke with employees about future Toyota features. Hoping for more head space in Tacoma and different colors of 4Runner. More

Pleased & very therow Taken on time of appointment and very pleased on completion of services. Very friendly and car came back clean. Service was applied smoothly and court Taken on time of appointment and very pleased on completion of services. Very friendly and car came back clean. Service was applied smoothly and courteously. More

Easy Purchase of New Car James met me on short notice and turned me over to knowledgeable Norman Munoz. Norman was well educated about all cars and he was quite amiable. He an James met me on short notice and turned me over to knowledgeable Norman Munoz. Norman was well educated about all cars and he was quite amiable. He answered all questions during the test drive and was very quick so there was little waste of my time. Because the original offer by James was fair, I quickly moved to the completion phase where the gentleman had all my paperwork prepared in advance, and I was out the door promptly with my new Avalon. Thanks to all! More

Great Deal, Great Customer Service, Great new 2018 Tacoma Purchased a new 2018 Tacoma TRD Off Road Access Cab. I had an excellent buying experience at Koch33. Norman Munoz, my sales person, made every effort Purchased a new 2018 Tacoma TRD Off Road Access Cab. I had an excellent buying experience at Koch33. Norman Munoz, my sales person, made every effort to accommodate my requests and get answers to my questions from beginning to end. Negotiating price and learning about the new Tacoma from the sales manager, James Schramko, was an unexpectedly pleasant and informative discussion. Mike Burock took care of all the financial paperwork and did an AMAZING job working with me to get the desired extended warranty. I didn't realize how military friendly Toyota is as a company, and moreover by the individuals at Koch33. There are discounts to be had - if your military - go see these guys. Who knew that going thru an automobile buying process with a dealer could be so positive. They care about what their customers think and back it up with their actions. More

Great service! It’s all about the customer- beautiful facility, great service from beginning to end. I dealt with John Salvo who was very informative and kept me up It’s all about the customer- beautiful facility, great service from beginning to end. I dealt with John Salvo who was very informative and kept me up to date with the service being done. I would highly recommend Koch Toyoto. They know how to provide great service. No complaints every time I’ve been there. More

Efficient & Friendly Service This was my first service appointment & I was very impressed with the ease & efficiency. As I drove into the service bay, I was immediately greeted by This was my first service appointment & I was very impressed with the ease & efficiency. As I drove into the service bay, I was immediately greeted by a friendly person & instructed to go to the service desk associate whom explained the procedure. I was given an approximate wait time. I also asked for an additional service & because the part was in stock, they were able to accommodate me in a timely manner. I was impressed by the professional service. More

Bought a 2019 Rav4 We had a great experience at Koch 33 with Norman Munoz. He was very helpful and has great customer service. Norman was very knowledgeable of his produ We had a great experience at Koch 33 with Norman Munoz. He was very helpful and has great customer service. Norman was very knowledgeable of his product. Car shopping can be stressful and he made the whole experience very easy. I would recommend this dealership and this salesman. More