Koch 33 Toyota

Great service and a lot of product knowledge. Kotch Toyota was recommended to me by a friend who is very chosey about vehicles and major purchases. The sales person Norman took the time to listen Kotch Toyota was recommended to me by a friend who is very chosey about vehicles and major purchases. The sales person Norman took the time to listen to my needs and educate me on their products as well as the dealership, it’s history and vision for the future. I felt guided instead of sold or pressured. I am very happy about my experience and purchase with Kotch. More

Friendly Help from the Whole Team Norman was great at helping me pick out a car and getting everything sorted for my first new car purchase. Everybody was super helpful with the transi Norman was great at helping me pick out a car and getting everything sorted for my first new car purchase. Everybody was super helpful with the transition from my old car to my new. More

Great customer service Before visiting I spoke and worked with Brandon and I set my expectations and where I needed to be price wise. He assured me that they would be able t Before visiting I spoke and worked with Brandon and I set my expectations and where I needed to be price wise. He assured me that they would be able to meet our expectations and he and the team at Koch over delivered. Not only did we get the car we wanted at the price we needed it to be, they also got us in and out within 2 hours. This is my 3rd vehicle purchase from Koch and I will continue to work with them due to the all around outstanding service they provide to their customers. More

Great service Took my Rav4 in for inspection and oil change. The service department is run very efficiently and everyone was courteous and friendly. Very good expe Took my Rav4 in for inspection and oil change. The service department is run very efficiently and everyone was courteous and friendly. Very good experience More

Pleasure to deal with It was a pleasure to make a deal happen here, Jake and James were great to work with and all of our concerns and needs were met or addressed. This was It was a pleasure to make a deal happen here, Jake and James were great to work with and all of our concerns and needs were met or addressed. This was the third dealership we dealt with and this is were the deal was made. Get the facts and then come here for your deal. More

Reliable, first class service Norman Munoz (sales) was excellent. He did what he said he would do and came through with the exact car we were looking for at a great price in a sho Norman Munoz (sales) was excellent. He did what he said he would do and came through with the exact car we were looking for at a great price in a short amount of time. The whole experience was easy and stress free. Great team of people. Thank you for helping us out. More

Absolutely the best experience I ever had buying a car. Very easy no pressure dealer We have a large family and in the last two years we bought 4 cars This was absolutely the best experience Very easy no pressure dealer We have a large family and in the last two years we bought 4 cars This was absolutely the best experience More

Greatest Buying Experience Ever This dealership has it all. Clean, spacious modern dealership.Knowledged, pleasant associates that seem to enjoy their jobs and that work for you. Gre This dealership has it all. Clean, spacious modern dealership.Knowledged, pleasant associates that seem to enjoy their jobs and that work for you. Great selection of cars/trucks/ suv’s. Onsite access to Allstate Insurance and even a Star Bucks. Tony Bryant our sales consultant was Great! My wife and I the day prior spoke with Tony in regards to what we were looking for in the way of a new vehicle. We took home a new 2019 RAV 4 for the day both drove it and loved it. Took it back the next day and ended up leasing it. That is when our best experience ever began. Most people hate shopping for new vehicles, but I can tell you after buying or leasing 17 vehicles over the last 25 years in Lehigh Valley this experience was actually fun. After returning the vehicle, Tony asked us what we thought as well as our needs. Payment we would like etc. The whole experience took less than 2 hours and that included application, necessary vehicle add on to insurance, financing and signing and explanation of paperwork etc. Mike our finance manager was great no pressure. During process other associates wandered over and welcomed us to the Koch family and congratulated us on our new purchase. They would also ask if we needed anything such as coffee/water. While all of this wa going on our new vehicle was being Detailed and a full tank of gas. When we were all done, our sales consultant Tony wanted to know if we had any more questions, he answered them. Then preceded to walk us to our new RAV4 and gave us a brief tutorial. Almost forgot to add the free / no cost add one 2 year 25,000 mile car maintenance, free state inspections & a 1 year protection package that covers small dents/dings, interior stains on seats , carpets. Thanks again Tony and all those who work at Koch Toyota. You will see us again. More

Recall notice These folks were awesome! I initially overslept for 0600 appointment but got there as soon as could. They performed recall connected with airbag an These folks were awesome! I initially overslept for 0600 appointment but got there as soon as could. They performed recall connected with airbag and had me back on the road in an hour. Many thanks. More

love my new car! I went for a test drive, not really sure if I would buy or not. But the car was truly awesome! I was heading into work, and they managed to get me t I went for a test drive, not really sure if I would buy or not. But the car was truly awesome! I was heading into work, and they managed to get me through all the steps and out the door so I wouldn't be late for work. Oscar was really helpful and insightful. I really liked that he walked me through most of the features of the car and showed my how to use all the buttons and whistles. The purchase includes a warrantee, not at expected to get one of those on a used car. And though I haven't used it yet, I think the customer service is going to be excellent going ahead...if my purchasing experience is any indication! This was the best car buying experience I have ever had! Thanks guys, I am truly loving the new car! More