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Koch 33 Ford

Easton, PA

3.6
646 Reviews

3810 Hecktown Rd

Easton, PA

18045

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646 Reviews of Koch 33 Ford

January 16, 2021

Everyone was very accommodating! We went in with an idea of what we wanted and the sales team worked hard to get us that. We are very happy! More

by CEsken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith , Michael Hood, Tim Hood
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the outstanding feedback! We are always happy to assist!

January 15, 2021

Awesome service and communication of what was bing done to my truck. They even provided video of the service bing done. High quality service. Top of the line service. More

by Shaner58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 18, 2021 -

Koch 33 Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

January 15, 2021

I always get great high quality service at Koch. Matt kept me well informed of the progress of my vehicle repairs. Great job by everyone. More

by Steve R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Olivo
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the positive feedback! We are always happy to assist!

January 15, 2021

It was as pleasant experience you could have. Noone likes spending this much for a vehicle but, they make it as painless as they can. Great people. More

by greencoupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Acosta
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the outstanding 5-star review!

January 15, 2021

Faced with an odd emergency & new to the Lehigh Valley, i chose Koch bc it was on the AAA list. Walt was the rep who helped me, & I do mean helped. His attitude was patient & kind, explaining so that I could More

by RozGerken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter, Brian
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the 5-star review! We look forward to seeing you next time!

January 14, 2021

I had a blown radiator hose and they took advantage of me, charging me $1093 to replace 3 hoses and flush and refill the cooling system! Plus $332 to replace the belt. Stay far away! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter
Jan 18, 2021 -

Koch 33 Ford responded

Chris, we apologize for any inconvenience we may have caused you. We try to stay competitive in the market. There are many factors to price differences, but we will take a look at our prices and make sure we are in line. Please call me directly if you have any other questions, thank you! Bryan Hubert Service Manager Koch 33 Ford 610.253.9191 ext. 1825

January 11, 2021

Friendly, honest inspection service with easy online scheduling, video summary from technician and quick turn around. Erika and service advisor team have always been nice to work with over the years. I’ More

by Mustang_Enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika, Rachal
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the amazing review! Our team aims to provide the best service possible!

January 10, 2021

Excellent service. Great personal. Really fast service. They send me a video explaining everything in my car. Totally recommended. The waiting seats area are cleaned. More

by Yamil Caraballo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Fries III
Jan 18, 2021 -

Koch 33 Ford responded

Thank you for the excellent feedback and recommendation!

December 31, 2020

Their truck repair shop did a great job on short notice to repair my diesel Excursion. It was a pleasure to work with Tom Bisbing. More

by rthomasbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bisbing
Jan 04, 2021 -

Koch 33 Ford responded

Thank you for the 5-star review! Our team is looking forward to your next visit!

December 28, 2020

Andrew Hannula was awesome . He was really helpful and extremely polite. he did everything he could to help me out . I would recommend him to everyone. More

by Pamhorack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula
Jan 04, 2021 -

Koch 33 Ford responded

Thank you for the 5-star review and recommendation! We are always happy to help!

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