Koch 33 Ford

I was bringing my 18 fiesta st in for inspection and emissions. The dealership employees in the service department were very helpful and kind and were able to change the battery in my key fob with no is emissions. The dealership employees in the service department were very helpful and kind and were able to change the battery in my key fob with no issues. While at the dealership I caught my eye on a golf r and my experience with both the car and the sales team was fantastic. Great overall experience at the dealership in both the sales and service departments. More

Motorhome was there for repairs. They said they fixed the cruise control. On my way home it lasted 10 seconds and did the same thing. It was there for 9 or 10 days . Somehow they shut the freezer and fridge cruise control. On my way home it lasted 10 seconds and did the same thing. It was there for 9 or 10 days . Somehow they shut the freezer and fridge off. All of my chicken and steak thawed out and stunk the whole camper out. Disgusting smell and hours and hours of cleaning. Now I took it in on Thursday am and it's Monday and they still haven't even looked at it. Was supposed to be called back about this issue so far no one has called. Sad situation. More

They were very professional told me what was owing the car and fixed the recall in a timely manner. I’ll be taking care of the stuff when I get the miney car and fixed the recall in a timely manner. I’ll be taking care of the stuff when I get the miney More

From your sales team to Service was extremely helpful with an extremely stressful situation ! Thank you for being professional and honest ! I came in with mustang with failed clutch with work done by with an extremely stressful situation ! Thank you for being professional and honest ! I came in with mustang with failed clutch with work done by a different dealership ! More

Service quick and dependable.video review of your car is great to see.printout of what they did is easy to read and desk very friendly and helpful great to see.printout of what they did is easy to read and desk very friendly and helpful More

Work was done well but they started working on my vehicle 7 1/2 hours after the appointment time. Should have been done much quicker. 7 1/2 hours after the appointment time. Should have been done much quicker. More

Improved from 2 years ago when I bought my first vehicle at Koch 33. Better service and communication. Shout out to Gabe Sanchez! at Koch 33. Better service and communication. Shout out to Gabe Sanchez! More

Great service George Martinez was great to work with and Waldo found the car for me and finished the deal. Good place to purchase a vehicle!! Waldo found the car for me and finished the deal. Good place to purchase a vehicle!! More

My first experience using Ford ServiceThey were very My first experience using Ford Service They were very Courteous and Efficient I was truly impressed with their service and professionalism. Walter wa My first experience using Ford Service They were very Courteous and Efficient I was truly impressed with their service and professionalism. Walter was especially very thorough in explaining everything in detail. My overall experience was Exceptional. More

Purchasing was pretty quick and they were very willing to work with me until I felt comfortable with my decision and the price I wanted to reach work with me until I felt comfortable with my decision and the price I wanted to reach More