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Koch 33 Ford

Easton, PA

3.6
646 Reviews

3810 Hecktown Rd

Easton, PA

18045

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646 Reviews of Koch 33 Ford

October 10, 2019

Regular service and engine light I got in quickly to take care of a check engine light and regular maintenance on my F350. Always a great experience with the truck service department More

by Rob H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bisbing
Oct 10, 2019 -

Koch 33 Ford responded

We are glad you had a great experience! Our team is always pleased to assist!

October 05, 2019

Mr Hannula was very knowledgeable and professional very happy with the customer service that I received today would recommend KOCH 33 Ford to anyone I know. Thank You to the whole service team More

by Buffalo1
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula Jr
Oct 07, 2019 -

Koch 33 Ford responded

Thank you for the positive review! We are glad you had a great experience!

September 23, 2019

The service department took care of all my needs Koch 33 Ford has A great service department. I had my Ford F-150 serviced and inspected. I was in and out of the service dept. in 30 minutes. More

by Riffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Johnson
Sep 24, 2019 -

Koch 33 Ford responded

Thank you for the outstanding feedback! We appreciate it!

September 20, 2019

Always chaotic. Always slow. Never again. I have only gone here since the leasing company lists this as the first choice. The first time it took 2 days just to find out the Fusion gas cap doo More

by Rabo Karabekian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown. SHe didn't identify herself in person or on the phoine.
Sep 23, 2019 -

Koch 33 Ford responded

I’m sorry to hear about your experience with us, Rabo! Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Garrett Hood, General Manager Koch 33 Ford 610-253-9191

September 17, 2019

State Inspection The experience went well . You have an employee at your dealership who went beyond her need to help us . Her name is Rachel Hower . She is an asset to More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael Hower
Sep 18, 2019 -

Koch 33 Ford responded

Thank you for the amazing review! We aim to provide the best customer service!

September 10, 2019

Went for routine service Would recommend this dealership to a friend. They do good work and have a caring and dependable staff. The service waiting area is clean and comforta More

by Super Duty 250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnson
Sep 11, 2019 -

Koch 33 Ford responded

Thank you for the positive review! Our team aims to provide the best customer service possible!

August 27, 2019

Excellence I have had excellent experiences with Koch. From sales, to service, to the Shuttle that picks me up so I don't have to wait at the dealership. Rachel More

by Bobby Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Service Rep and Brian in Shuttle Transportation Brian in , Tim Hood
Aug 28, 2019 -

Koch 33 Ford responded

Thank you for the excellent feedback! We appreciate it!

August 26, 2019

I’ll bring my truck to service. The personal of Koch Ford service are a professional,polite and I’m recommend it .I will come back. It took me just 5 minutes to check in More

by Dancel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 27, 2019 -

Koch 33 Ford responded

Thank you for the kind words! We are glad you had a great experience!

August 26, 2019

Horrible. I just bought the vehicle 4 months ago and have had it in the shop 3 times since. The second time my engine light was on it was less than a month afte More

by Annonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Arnold, Jim Baker
Aug 28, 2019 -

Koch 33 Ford responded

We’re very sorry to hear about your experience with us! I‘m personally looking into the details of your visit. Can you please call me so I can gather more information? Thank you! Garrett Hood, General Manager Koch 33 Ford 610-253-919

August 21, 2019

Amazing service Kotch 33 is my dealer to go to , service is awesome and friendly, and Brian huber the manager always makes sure that your vehicle is 100% ready to go More

by Zava1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian huber
Aug 22, 2019 -

Koch 33 Ford responded

Thank you for the great 5 star service review Zava1975. We are glad you had an awesome experience with us. Thank you for your business and taking the time to leave a review.

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