Knippelmier Chevrolet

Disappointed and questioning integrity Called in advance for a test drive, communicated timing so they were not waiting unnecessarily. Arrived to an unwashed vehicle, found a clear rodent Called in advance for a test drive, communicated timing so they were not waiting unnecessarily. Arrived to an unwashed vehicle, found a clear rodent infestation under the hood (rodent traps, droppings and fresh dead bugs despite engine compartment having been recently detailed). We were fed the NADA data about the vehicle still being worth what they were asking from the sales manager despite the huge risk of electrical issues in the future. Would not allow us to clean the vehicle to check the paintwork or run codes to check for electrical issues so we walked. Was e-mailed the next day by internet staff (who were not aware of our visit the day prior) who upon learning of it stopped all communication [despite follow up]. Can only assume they are removing the evidence of the rodents and maintaining all is fine to future interested buyers. I don't normally post negative reviews but when you're spending this much money you need to know who you're dealing with and how they appear to operate. --update-- Was called by Jason with customer service about this review and offered the vehicle in question at reduced rate if review was removed. They stated the company they use to detail the vehicle was responsible, however that can only be attributed to the rodent trap being placed under the hood as everything else was post detailing. I get that mistakes happen and things fall through the cracks sometimes, but I received the 'how was everything?' e-mail from two members of staff the day following the visit and upon responding with my concerns received no follow up whatsoever. That's what gives me the most concern and is the reason for this review being left. More

Awesome Negotiating on price was simple and financing was done quickly. Got the vehicle we wanted at the price we were expecting. Knipplemier is a friendly pl Negotiating on price was simple and financing was done quickly. Got the vehicle we wanted at the price we were expecting. Knipplemier is a friendly place to purchase a new vehicle. More

New Car Sales They are a fair dealership and service is top notch. I think due to low overhead they are able to under sell other dealerships within the OKC metro. They are a fair dealership and service is top notch. I think due to low overhead they are able to under sell other dealerships within the OKC metro. More

Smooth We were extremely pleased with our experience at Knippelmier Chevrolet this weekend. From the beginning, working with Daniel Philpot, it was a smooth We were extremely pleased with our experience at Knippelmier Chevrolet this weekend. From the beginning, working with Daniel Philpot, it was a smooth transition as he got us into the vehicle of our choice and in our price range. Daniel was a pleasure to work with! Dustin Kemp in finance did a great job also. Thanks!! More

Great Experience! Another great experience! We have been dealing with Knippelmier since 1998 and we love them! May of 2016, I bought a brand new 2016 Tahoe. We had live Another great experience! We have been dealing with Knippelmier since 1998 and we love them! May of 2016, I bought a brand new 2016 Tahoe. We had lived out in the country for almost 40 years so we had to have heavy duty vehicles! We moved into town last year and since we moved here we decided to downsize the vehicle. Don't get me wrong, I loved my Tahoe but we traded down to an Equinox and I am glad we did. I love it! Thanks to Rick Pool for all his help! He has been our salesman for about 15 years now and we love him! I do miss Rick Tucker though! More

Love this dealership We have always liked buying SUV's or trucks from them. The employees are friendly and apply no pressure when trying to buy a vehicle. Everyone is ex We have always liked buying SUV's or trucks from them. The employees are friendly and apply no pressure when trying to buy a vehicle. Everyone is extremely friendly. If they have the vehicle we are wanting to buy we always go to them first. More

Enjoyable This makes the third vehicle I've bought from knippelmier Chevrolet . This is the only auto place that I haven't been hassled or surrounded by sales p This makes the third vehicle I've bought from knippelmier Chevrolet . This is the only auto place that I haven't been hassled or surrounded by sales people. Have always had very good service. More

Great! Luke Cape & Jason Allen are very knowledgeable and helpful. They made it a great overall experience! Everyone there was very nice and friendly Luke Cape & Jason Allen are very knowledgeable and helpful. They made it a great overall experience! Everyone there was very nice and friendly, I would definitely go back. More

Exceptional experience Sales staff and business manager were easy to work with. No pressure, but they did call back as they said they would with information. Everyone was fr Sales staff and business manager were easy to work with. No pressure, but they did call back as they said they would with information. Everyone was friendly and knowledgeable. More

The way car buying should be. Friendly low pressure Salesman(Jim Stubblefield).Lots of Inventory to choose from. Made several trips to the dealerships never seemed pressured to buy Friendly low pressure Salesman(Jim Stubblefield).Lots of Inventory to choose from. Made several trips to the dealerships never seemed pressured to buy. Left the dealership feeling comfortable with the price I Paid. More