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Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Claremont, CA

3.9
169 Reviews

169 Reviews of Knight Claremont Chrysler Dodge Jeep Ram - Service Center

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February 09, 2023

Service staff was very friendly and helpful. Dropped off my car for service, received a rental car, and was in my way within 15 minutes. More

by thdwade
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that your appointment went smoothly! We're so happy we could help, and we look forward to working with you again next time!

February 09, 2023

The service personnel were very helpful and efficient. Unfortunately, the early morning was very busy and they took a long time before they were able to attend to my needs. Once the car was written up, ev More

by robbohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service
Feb 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you enjoyed working with our team! Thank you so much for your patience as we navigate our busy schedules. Your satisfaction is important to us, and we really appreciate all of your feedback. We hope to work with you again in the future!

February 08, 2023

Robert Hogan and the service team have been so good with the service and maintenance with my vehicle. I highly recommend bringing your vehicle for the best service that needs to be done! More

by aferrer182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 09, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're thrilled to hear you enjoyed working with Robert! Thank you for choosing Knight Claremont CDJR, and for taking the time to share your great review with us!

February 07, 2023

Problem not fixed. Called the following day, was told a manager would call me back, never did. More

by Angelswin@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry that we were unable to solve the issue with your vehicle. We want you to know that your satisfaction is important to us, and we appreciate your patience as we work to return your call in a timely manner. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 07, 2023

Organized, clean, friendly, communicative, professional . Never going back to Puente hills ever ever never again More

by Sam Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Guevara , Carlos Bringas, Arsenio Guevara
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Sam, thank you for taking the time to share your great review with us! We're so happy to hear that you had a great experience working with our team, and we hope to work with you again next time!

February 07, 2023

They are always helpful and great. Unfortunately this time I needed an alignment and they said “their machine didn’t work.” More

by cristalrose92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for all of your feedback, both positive and constructive. We're so sorry that we were unable to perform your alignment at the time, but we sincerely appreciate your business, and we hope to work with you again in the future!

February 04, 2023

I had electrical problems with the car. The service center did not know how to correctly resolve the problem. I called to speak to the service manager and said I would be called back, and I More

by educate100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry to hear that our team was unable to diagnose the issue with your vehicle. We want to serve all of our customers to the best of our ability, and we're sorry we were unable to help this time. If you have any other questions or concerns, we'd be more than happy to assist you in the future. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 03, 2023

From the moment I pulled in, to the moment I pulled out. .. The staff at this dealership treated me like a king. I've never had such great service at a car dealership. It's worth the 1 hour drive for me to c More

by MoparGT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Peck (Service Writer), Sean Henderson, Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear that you had a positive experience at our dealership! We sincerely appreciate your feedback, and we hope to work with you again in the future!

February 03, 2023

I’ve had several issues with my other Jeep Dealership from not being able to make an appointment, to long wait times between scheduling appointments and trying to get the work done in a timely manor. I’v More

by DMunsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a positive experience here! Thank you for your review, and for choosing Knight Claremont CDJR!

February 02, 2023

They were great! Oil change cost less than it does at Valvoline Instant Oil Change, so that was awesome! More

by Bridgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman in Service Dept
Feb 03, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Hi Bridgett, we're so happy to hear that you had a great experience with our service center! We're always more than happy to help, and we hope to work with you again in the future!

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