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Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Claremont, CA

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170 Reviews
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170 Reviews of Knight Claremont Chrysler Dodge Jeep Ram - Service Center

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February 13, 2023

One star because of one employee who I was told was fired. If Robert had not seen my jeep just sitting it would have been much more than a week. No offer of discount for this and that's why one star I More

by ffadgallery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Robert helped not mad at him
Feb 15, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry to hear that you had a poor experience with one of our former employees. We can assure you that everyone on our team here at Knight Claremont has your satisfaction in mind, and we hope to provide you with excellent customer service in the future! Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

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Feb 15, 2023 -

ffadgallery responded

good to hear this, i feel. like i was used as a pawn in her game and all i wanted was some kind of hey for your holdup is this. robert can look me uo under m ferguson

February 09, 2023

Service staff was very friendly and helpful. Dropped off my car for service, received a rental car, and was in my way within 15 minutes. More

by thdwade
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that your appointment went smoothly! We're so happy we could help, and we look forward to working with you again next time!

February 09, 2023

The service personnel were very helpful and efficient. Unfortunately, the early morning was very busy and they took a long time before they were able to attend to my needs. Once the car was written up, ev More

by robbohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service
Feb 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you enjoyed working with our team! Thank you so much for your patience as we navigate our busy schedules. Your satisfaction is important to us, and we really appreciate all of your feedback. We hope to work with you again in the future!

February 08, 2023

Robert Hogan and the service team have been so good with the service and maintenance with my vehicle. I highly recommend bringing your vehicle for the best service that needs to be done! More

by aferrer182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 09, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're thrilled to hear you enjoyed working with Robert! Thank you for choosing Knight Claremont CDJR, and for taking the time to share your great review with us!

February 07, 2023

They are always helpful and great. Unfortunately this time I needed an alignment and they said “their machine didn’t work.” More

by cristalrose92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for all of your feedback, both positive and constructive. We're so sorry that we were unable to perform your alignment at the time, but we sincerely appreciate your business, and we hope to work with you again in the future!

February 07, 2023

Organized, clean, friendly, communicative, professional . Never going back to Puente hills ever ever never again More

by Sam Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Guevara , Carlos Bringas, Arsenio Guevara
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Sam, thank you for taking the time to share your great review with us! We're so happy to hear that you had a great experience working with our team, and we hope to work with you again next time!

February 07, 2023

Problem not fixed. Called the following day, was told a manager would call me back, never did. More

by Angelswin@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry that we were unable to solve the issue with your vehicle. We want you to know that your satisfaction is important to us, and we appreciate your patience as we work to return your call in a timely manner. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 04, 2023

I had electrical problems with the car. The service center did not know how to correctly resolve the problem. I called to speak to the service manager and said I would be called back, and I More

by educate100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry to hear that our team was unable to diagnose the issue with your vehicle. We want to serve all of our customers to the best of our ability, and we're sorry we were unable to help this time. If you have any other questions or concerns, we'd be more than happy to assist you in the future. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

More
February 03, 2023

I’ve had several issues with my other Jeep Dealership from not being able to make an appointment, to long wait times between scheduling appointments and trying to get the work done in a timely manor. I’v More

by DMunsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a positive experience here! Thank you for your review, and for choosing Knight Claremont CDJR!

February 03, 2023

From the moment I pulled in, to the moment I pulled out. .. The staff at this dealership treated me like a king. I've never had such great service at a car dealership. It's worth the 1 hour drive for me to c More

by MoparGT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Peck (Service Writer), Sean Henderson, Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear that you had a positive experience at our dealership! We sincerely appreciate your feedback, and we hope to work with you again in the future!

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