Back

Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Claremont, CA

3.9
169 Reviews

169 Reviews of Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Sort by
March 01, 2023

The service department has the worst service, they say there is nothing wrong with my vehicle only for it to continue having the same problems the second I pick it up from them, More

by armidag2437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel and the person in charge of my car
February 27, 2023

They have been great except for one time and they fired that one reason. So I will be going back More

by ffadgallery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 28, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear that you've had great experiences here, and we sincerely hope to work with you again in the future! Thank you for taking the time to share your review!

February 25, 2023

Best service friendly quality work great location affordable prices easy to work with I would recommend to all my friends More

by alvarezart434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henderson
Feb 27, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear you had a great experience working with our team! Thank you for choosing Knight Claremont CDJR!

Feb 27, 2023 -

alvarezart434 responded

Any time you are part of the family now!

February 24, 2023

Unorganized, over promise and under deliver. Was told tech is working on it but in fact he never even looked at it. Van just sat there for a week with no status. More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
Feb 28, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Hi Dave, thank you for bringing this to our attention. We apologize for any delays in your service, and we want to have the opportunity to make things right. Please reach out to us so that we can find the best solution. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 24, 2023

Robert in service was very friendly and helpful. He kept me informed on the progress of my repairs . More

by Theresa Riddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 27, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Theresa, we're so glad to hear you enjoyed working with Robert! Thank you so much for your kind review, and for choosing Knight Claremont CDJR!

February 23, 2023

After making the appointment online and calling them, we take the 2002 Jeep Grand Cherokee Laredo to this service department to have them check everything out since we just bought it for my 16 yr old daught More

by debi.enright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some woman in Service.
Feb 28, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry for any miscommunication during your recent appointment. We hold our team to a high standard, and we're sorry to hear that your service left you unsatisfied. When you have a moment, please reach out to us so that we can find the best solution for this matter. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 23, 2023

My navigation was working they order a replacement for it a weeks and half later it came in took my vehicle in and they replaced it. More

by scotthoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Feb 27, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for choosing Knight Claremont CDJR for your appointment. We're always happy to help!

February 22, 2023

They still can not get my $5,000 dealer replaced transmission to not leak, said it was fixed and it leaked worse. Took it to another transmission specialist the next day and when he saw it, he was a More

by maurybenson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to list from prior and present
Feb 23, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We regret to hear that your service appointment left you feeling unsatisfied. We sincerely appreciate your feedback, and we hope to have the opportunity to make things right. Please reach out to us directly when you can. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 21, 2023

My wife took her Jeep in for an oil change, I took mine in three hours later and was charged ten dollars more than she was charged. More

by CarlosFlores
Recommend Dealer
No
Employees Worked With
Service department
Feb 23, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're sorry for any confusion during your oil change appointment. If you have any specific questions about pricing, we'll be more than happy to help! Please don't hesitate to reach out to us directly with any other questions or concerns. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 21, 2023

Poor service. Poor communication. Lack of General Manager returning phone calls. Promises not kept. Poor workmanship. More

by bstallworth67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert is service and Blain In management
Feb 23, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry for any inconvenience at your recent appointment. We strive to have prompt communication with all of our clients, and we're sorry to hear this was not the case this time. We hope to have the opportunity to work with you towards a solution for this matter. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

...
6
...