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Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Claremont, CA

3.9
169 Reviews

169 Reviews of Knight Claremont Chrysler Dodge Jeep Ram - Service Center

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January 14, 2023

Awesome service. .Robert was courteous and answered all my questions. Definitely will return again. Thanks More

by Rocio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 15, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're really happy to hear that you had a great experience working with Robert! We look forward to working with you again next time!

Helpful
January 13, 2023

Great customer from Jessica and Diego really helpful persons they help me everything and really easy process More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocxy Ubau
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Jan 15, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so glad to hear that Jessica and Diego were able to help you out! Thank you for taking the time to review your visit, and for visiting our dealership!

Helpful
January 13, 2023

Diego was great with communication & updates, Stephanie was awesome and very helpful and both were professional. More

by jjvasquez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego, Stephanie
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Jan 15, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you enjoyed working with Diego and Stephanie! Thank you for visiting Knight Claremont CDJR, and we hope to work with you again in the future!

Helpful
January 12, 2023

Service had my car for 6 days without completing the diagnostic. I was quoted 24 hours on paper, 24 to 48 verbally and possible by tomorrow on the 6th day. I picked up my car without them even touching More

by Jeep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
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Jan 18, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We'd like to take a moment to apologize for any delay in your service! We appreciate you bringing this matter to our attention, and we hope to have the opportunity to work with you towards a resolution. Please reach out to us when you can. Sincerely, Sean Henderson Sales Manager, sean.henderson@knightgroupusa.com

Helpful
January 11, 2023

Very nice as a matter of fact the gentleman came to my and said we will get u out asap. I was in and out under an hour!! He told me I needed a tuneup but didn’t pressure me. Also really clean in the facil More

by felissasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Emanuel "Manny" Marquez, Adel Elnaeb, Carlos Bringas, Arsenio Guevara, Rocxy Ubau, Kayla Nyquist
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Jan 12, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a great experience at our service center! Thank you for sharing your positive feedback with us, and for choosing Knight Claremont CDJR!

Jan 12, 2023 -

felissasmith responded

Thanks for serving my Jeep

Helpful
January 10, 2023

Came in without an appointment they took care of my oil change annotation within 45 minutes. Great service. More

by handiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Elnaeb
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Jan 12, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy we were able to help you out in a timely manner! Thank you for visiting our service center, and for sharing your kind review!

Helpful
January 10, 2023

Service was professional, and courteous and very helpful. My problem is solved with minimal stress. More

by avaldez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 12, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thnk you for sharing your positive review with us! We're happy to hear that your visit was so quick and easy!

Helpful
January 10, 2023

Everything went smoothly, this is the third dealership I have gone through since I have owned my car More

by carterspohn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Came in for service
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Jan 12, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so glad to hear that your visit went well! We sincerely appreciate your business, and we hope to work with you again in the future!

Helpful
January 09, 2023

Service was great and speedy. Dropped off my Jeep the evening before and was ready the next day. More

by Silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 10, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Silvia, we're so happy to hear that your service was quick and easy! Thank you for taking the time to share your kind review!

Helpful
January 07, 2023

They take advantage of people. Do Not Recommend this dealer for any type of service. More

by Nina Jorquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Emanuel "Manny" Marquez, Adel Elnaeb, Carlos Bringas, Arsenio Guevara, Rocxy Ubau, Kayla Nyquist
Report | Print
Jan 09, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Nina, we're so sorry to hear that your recent experience did not go as well as it should have. We appreciate you bringing this to our attention, and we'd like to hear more of your feedback. When you have a moment, please reach out to us. Sincerely, Sean Henderson Sales Manager, sean.henderson@knightgroupusa.com

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