
Knight Claremont Chrysler Dodge Jeep Ram
Claremont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 266 reviews
Had a great experience at this dealership there was a little miscommunication but the manager was very understanding and was able fix handle the situation in a very professional manner. My car was up and little miscommunication but the manager was very understanding and was able fix handle the situation in a very professional manner. My car was up and running in just a few hours. More
Customer service from the sales person Miguel was great he understood my needs I was going to go with the V6 Durango but he convinced me to go with the Durango RT black top edition I’m very happy with my p he understood my needs I was going to go with the V6 Durango but he convinced me to go with the Durango RT black top edition I’m very happy with my purchase great investment for my needs for years to come thank you knight More
I always get great customer service from Yvonne. She had my car back to me in no time. Taking my car to Knight Claremont has always being a great experience. She had my car back to me in no time. Taking my car to Knight Claremont has always being a great experience. More
I purchased the oil change plan when I bought my vehicle there with your dealership and when I went in for my oil change it was canceled according to the servi e rep. This happened last time I was there and there with your dealership and when I went in for my oil change it was canceled according to the servi e rep. This happened last time I was there and then I eneded getting a refund check in the mail a couple of weeks later. I don't know what the issue is but this is very inconvenient that I have to pay out of pocket when I take my vehicle in for a service that I paid for already. Can someone communicate with the finance manager to get this fixed. More
I wrote this earlier: Dmv sent me an urgent vehicle safety recall and I took to Knight Claremont, it took them more than 3 days to get back to me and they kept insisting to trade in my vehicle and I re safety recall and I took to Knight Claremont, it took them more than 3 days to get back to me and they kept insisting to trade in my vehicle and I refused. When I did pick up my vehicle the brakes locked, and I took it right back. Then I it took them 2 days to get back to me and told me one of the hoses are broken and that it would cost $205 to fix it and it wasn't like that before, I said no thank you! When I went to pick it up this morning Stephanie Zaldivar said that it would be $185 for diagnostic? I didn't authorize it and they refuse to give back my vehicle now waiting for a phone call from service manager, Hector Ruiz. If I don't get my vehicle back without scamming me for Money, I will report it with the Trade Commission, Automotive Bureau, Local News Broadcast, and take them to Small Claims Court! After crying a bit and praying, the results were positive. I received a call from Service manager, Jason and I can't believe the positive outcome, I got my vehicle back at no cost. I would like to take the time to say Thank you to Jason and to God for hearing my cries, have a Blessed Day! More
Currently trying to get a hold of the service department after calling countless times and getting ignored and lied to . Need to bring my car back for the THIRD time after they’ve had it a total of a month after calling countless times and getting ignored and lied to . Need to bring my car back for the THIRD time after they’ve had it a total of a month because they can’t seem to get it right . Disgusting lack of communication, don’t call back , don’t text back , don’t update you on what’s going on . Texts are lies I have screenshots of one text saying all parts are in, and another one a week later saying they are still waiting on a part .. which is it ? Chris is clearly a common factor based on the other reviews too . I talked to someone yesterday who said they’d tell him my car is once again not fixed and did I get a call back ? Nope just like every other time until I physically walk in . I’ve missed work , spent $1000 on a rental plus $1500 in repairs that weren’t really repaired . The worst experience with a dealership I’ve ever had it’s traumatic I just want my car fixed correctly More
Very upset. I had scheduled an oil change and I had previously bought my truck from John Elway (previous owner). I had free oil changes from my purchase contract I had scheduled an oil change and I had previously bought my truck from John Elway (previous owner). I had free oil changes from my purchase contract and had 3 remaining. When I arrived they said the new ownership does not honor the oil changes , but they were able to see the contract and information indicating free oil changes. It is a contract right ? So he goes on to give me his company directive and I voice my frustration. This is a bad practice !! and a good way to lose business and existing customers. I will not be going back in the future, heads up for anyone that had a service or maintenance contact done prior to the new ownership. More