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Knight Claremont Chrysler Dodge Jeep Ram

Claremont, CA

4.2
248 Reviews
A proud member of the Knight Group! The team at Knight Claremont Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Claremont, CA, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Claremont, you can always count on the professional technicians in our service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Claremont and area count on the high-quality vehicles and services found a Knight Claremont Chrysler Dodge Jeep Ram, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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620 Auto Center Dr

Claremont, CA

91711

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Showing 248 reviews

February 08, 2023

Robert Hogan and the service team have been so good with the service and maintenance with my vehicle. I highly recommend bringing your vehicle for the best service that needs to be done! More

by aferrer182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Feb 09, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're thrilled to hear you enjoyed working with Robert! Thank you for choosing Knight Claremont CDJR, and for taking the time to share your great review with us!

February 07, 2023

Problem not fixed. Called the following day, was told a manager would call me back, never did. More

by Angelswin@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry that we were unable to solve the issue with your vehicle. We want you to know that your satisfaction is important to us, and we appreciate your patience as we work to return your call in a timely manner. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 07, 2023

They are always helpful and great. Unfortunately this time I needed an alignment and they said “their machine didn’t work.” More

by cristalrose92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for all of your feedback, both positive and constructive. We're so sorry that we were unable to perform your alignment at the time, but we sincerely appreciate your business, and we hope to work with you again in the future!

February 07, 2023

Organized, clean, friendly, communicative, professional . Never going back to Puente hills ever ever never again More

by Sam Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Guevara , Carlos Bringas, Arsenio Guevara
Feb 08, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Sam, thank you for taking the time to share your great review with us! We're so happy to hear that you had a great experience working with our team, and we hope to work with you again next time!

February 06, 2023

Listing price was 33k by the time I walked out they somehow got me for 55k. If you go here don’t go hungry or in a hurry plan to be here all day. They took advantage that I needed to leave and that I r More

by tonymcnly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Bringas, Arsenio Guevara, Rocxy Ubau, Michael Palomata
Feb 07, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We make an effort to make sure that all of our customers feel well-informed about their purchase, and we're sorry to hear that you felt unclear about any aspect of the process. We'd like to have the opportunity to hear more about your experience, and work towards a resolution. Please reach out to us when you can. Sincerely, Sean Henderson, Sales Manager, sean.henderson@knightgroupusa.com

February 04, 2023

I had electrical problems with the car. The service center did not know how to correctly resolve the problem. I called to speak to the service manager and said I would be called back, and I More

by educate100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so sorry to hear that our team was unable to diagnose the issue with your vehicle. We want to serve all of our customers to the best of our ability, and we're sorry we were unable to help this time. If you have any other questions or concerns, we'd be more than happy to assist you in the future. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com

February 03, 2023

From the moment I pulled in, to the moment I pulled out. .. The staff at this dealership treated me like a king. I've never had such great service at a car dealership. It's worth the 1 hour drive for me to c More

by MoparGT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Peck (Service Writer), Sean Henderson, Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

It's great to hear that you had a positive experience at our dealership! We sincerely appreciate your feedback, and we hope to work with you again in the future!

February 03, 2023

I’ve had several issues with my other Jeep Dealership from not being able to make an appointment, to long wait times between scheduling appointments and trying to get the work done in a timely manor. I’v More

by DMunsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Nyquist
Feb 06, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

We're so happy to hear that you had a positive experience here! Thank you for your review, and for choosing Knight Claremont CDJR!

February 03, 2023

Dealer refused to work with my Credit Union. Made me finance with their bank which we found out later only works with residents of the nearby counties. Ended up using my credit union and three w More

by esau556
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Guevara, Arsenio Guevara
Feb 07, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback with us. We're sorry for any inconvenience during the financing process. We hope to have the opportunity to learn more about your situation, and find a financing option that suits your needs. If you have any additional questions or concerns, please don't hesitate to reach out to us. Sincerely, Sean Henderson, Sales Manager, sean.henderson@knightgroupusa.com

Feb 07, 2023 -

esau556 responded

My car is being financed by my credit union. However I’ve been calling the dealer every day looking for Leo Guevara, who is been working on my vehicle warranty/gap cancellation for two weeks now. I have left countless messages with no response. At this point I feel I’m being ignored.

Mar 03, 2023 -

esau556 responded

1 month later still waiting for the warranty/gap cancellation refund, 1 month later still dealing with them. Please avoid them, simply unacceptable customer service.

February 02, 2023

They were great! Oil change cost less than it does at Valvoline Instant Oil Change, so that was awesome! More

by Bridgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman in Service Dept
Feb 03, 2023 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Hi Bridgett, we're so happy to hear that you had a great experience with our service center! We're always more than happy to help, and we hope to work with you again in the future!

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