Knight Claremont Chrysler Dodge Jeep Ram

My navigation was working they order a replacement for it a weeks and half later it came in took my vehicle in and they replaced it. a weeks and half later it came in took my vehicle in and they replaced it. More

After making the appointment online and calling them, we take the 2002 Jeep Grand Cherokee Laredo to this service department to have them check everything out since we just bought it for my 16 yr old daught take the 2002 Jeep Grand Cherokee Laredo to this service department to have them check everything out since we just bought it for my 16 yr old daughter. WE get there, they ignore us for the first 15 minutes, then once we flag someone down, they tell us they can do the recalls and nothing else because they don't work on vehicles older than 2011. How is that standing behind the product. 10 days later and three calls from me to them for status, I arrived to pick the Jeep up to find it completely dead in the parking lot. They left the lights on. WE had to jump start it and no one even came over to check on us. Now, there is a check engine light on that wasn't on when we brought it in. Nothing noted, nothing done except the recalls. I am so disappointed. More

They still can not get my $5,000 dealer replaced transmission to not leak, said it was fixed and it leaked worse. Took it to another transmission specialist the next day and when he saw it, he was a transmission to not leak, said it was fixed and it leaked worse. Took it to another transmission specialist the next day and when he saw it, he was appalled that a dealership did what they did. More

Poor service. Poor communication. Lack of General Manager returning phone calls. Promises not kept. Poor workmanship. Poor communication. Lack of General Manager returning phone calls. Promises not kept. Poor workmanship. More

My wife took her Jeep in for an oil change, I took mine in three hours later and was charged ten dollars more than she was charged. in three hours later and was charged ten dollars more than she was charged. More

Slow customer Service/ false charges. Failed To close hood and caps in engine properly. Unbelievable that my vehicle is still running after taking it to this dealership. Failed To close hood and caps in engine properly. Unbelievable that my vehicle is still running after taking it to this dealership. More

my name is sha , took my wrangler for the battery problem and a service , met by Robert , very warm and friendly guy , listen carefully t your concerns , and worked very efficiently provides wit problem and a service , met by Robert , very warm and friendly guy , listen carefully t your concerns , and worked very efficiently provides with great service . thank you Robert More

The personal was very kind and my service was done in less time than what I expected less time than what I expected More

Very nice associates I had pleasure met manager he was concerned ask how's it going. Nice I had questions he answered Thank you concerned ask how's it going. Nice I had questions he answered Thank you More

Polite, quick and gave me what they promised. Service person was reliable and professional. I got my car back faster than expected. Service person was reliable and professional. I got my car back faster than expected. More