Knauz Continental Autos

Excellent place to buy and lease cars with lots of stock. I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers More

I came in looking to lease a new GLE (SUV). I ultimately ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and realized they had given me a car with summer tires in ***December in Chicago*** and NOBODY TOLD ME. I was sliding around like crazy and was really lucky I didn't have an accident. I GOT AN SUV IN CHICAGO, of course I want it for the snow! When I complained to the dealer their answer was "We assume when someone gets an performance car they know it comes with summer tires." But what about when someone gets a performance car for the first time? Then they tell me that all season tires for that wheel size are backordered for several months, so the remedy is I need NEW WHEELS with tires, they tried to charge me $3500 for this but I got them down to $2000. I swear if I would have known this I probably wouldn't have gotten the car. Not sure if its because I'm a woman, but I know about cars and feel like I was given the run around. I also never really got an apology for the situation, not what I expect when dealing with a luxury brand like Mercedes. I love the car itself but would think twice about purchasing/leasing from this dealer in the future. More

I have been a highly satisfied customer of Knauz and have bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get from the General Manager Hans Kribbel. I highly recommend the dealership. Very honest, friendly, helpful, considerate and trustworthy team!! More

Strah Gostovic was absolutely stellar! His approach, communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident from the start. I will definitely recommend him! More

My second purchase from Ryan/Peter this year! I do business with these folks because I am treated with respect, without any B/S. I would highly recommend buying your next MB from Knauz. business with these folks because I am treated with respect, without any B/S. I would highly recommend buying your next MB from Knauz. More

Excellent sales, financing and service! Peter was very helpful and professional in my used car purchase. The car was ready on time and perfectly detailed. The sale was 5 Stars all around! helpful and professional in my used car purchase. The car was ready on time and perfectly detailed. The sale was 5 Stars all around! More

Juan patiently and expertly showed and explained all the systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my trainin systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my training. Juan is certainly a valuable asset to Knauz. More

Knauz should be embarrassed to charge $459 for a battery change; and then quote $2000 for a new alternator. The person in the Service Department, who gave us the prices and quote, is named Michael Dube.. change; and then quote $2000 for a new alternator. The person in the Service Department, who gave us the prices and quote, is named Michael Dube.. Shame on Knauz for attempting to extort these funds from a older man in his 84th year! ML Marshall More

Terrific and slick service. Paul, our sales associate was very knowledgeable, helpful an efficient. Then thoroughly recommend working with Juan, I have never had a better experience on buying a car at a was very knowledgeable, helpful an efficient. Then thoroughly recommend working with Juan, I have never had a better experience on buying a car at a dealership and the walkthrough that he provided of the car and the tech was a big part of that. You also get a really good impression of what a dealership is like not just when everything goes well, but when there is a problem. In this case, there was an issue with the car (not dealers fault) but they dealt with quickly and with minimum impact on me. Really appreciated that, and will certainly always be taking my car back there for future services. More

If we weren’t excited enough, Juan took my wife and I on an awesome experience teaching us about all the technology behind our 2020 GLC 300 before we drove off with our new car. Great way to end our experie an awesome experience teaching us about all the technology behind our 2020 GLC 300 before we drove off with our new car. Great way to end our experience with Knauz and start our new one with our GLC. Thanks Juan! More