Knauz Continental Autos

Our vehicle is missing headrests and it took 8 weeks to obtain keys to the roof rack. It has been 10 weeks and still no decision on whether we will ever get any headrests yet. obtain keys to the roof rack. It has been 10 weeks and still no decision on whether we will ever get any headrests yet. More

We have purchased 7 other Mercedes from knauz,and always have taken great care of us! Bill or Dick Bradley in sales was Outstanding.everyone there is helpful and personable. have taken great care of us! Bill or Dick Bradley in sales was Outstanding.everyone there is helpful and personable. More

Went to Knauz Continental Autos because I saw a good looking 2011 Black Mercedes Benz E350 online. I was pleasantly surprised to see the large autoplex that Knauz owns with all the different car dealer looking 2011 Black Mercedes Benz E350 online. I was pleasantly surprised to see the large autoplex that Knauz owns with all the different car dealers they have. I made an appointment with Perry and he immediately greeted me at the door and was extremely friendly and easy to talk to. He was able to answer all my questions without hesitation and took me for a nice test drive of the car. I liked Perry's style because he was not overbearing in his sales pitch, but was able to explain everything about the car that me me feel like this was going to be the right purchase for me. Of course, I had done extensive research on the car and had already been to a handful of other Merecedes Benz dealerships. I can tell you hands down that I was able to get the best car for the best price compared to all the other Mercedes Benz dealerhships around town. Perry, Hans, and the other sales manager (his name is slipping my memory now) really went above and beyond to give me the best possible deal which made my wife and I feel really great. I have now owned the car for over 3 weeks and love it! I stopped by Knauz recently and the sales team treated me just like a VIP. Perry took my car through the car wash as a friendly courtesty and I certainly appreciated his great service. I will be highly recommedning Knauz Continental Autos to all my family and friends! More

This is my second new Mercedes purchase from this dealership and Mr. Bradley. (2007 and 2012 models). Based on those experiences, they will also be where I buy my third when the time comes. Easy to dealership and Mr. Bradley. (2007 and 2012 models). Based on those experiences, they will also be where I buy my third when the time comes. Easy to deal with, straight forward with their answers and very knowledgeable about the products and incentives. Pricing was as fair as to be expected, and better than other local dealerships I visited for comparisons. More

My buying experience with Dennis, Hans and Denise at Knauz was quite positive. Their professionalism as well as friendly and attentive service outshone 2 other area Mercedes Benz dealerships. The diff Knauz was quite positive. Their professionalism as well as friendly and attentive service outshone 2 other area Mercedes Benz dealerships. The difference between dealerships was vast and distinct. First, they answered my email and returned my phone calls promptly. Secondly, they addressed all of my questions, even though my first question was price! I knew I wasn't buying a go cart but I still wanted to know the number. It is, after all, my money. They didn't avoid the inquiry, rather, they gave me an answer. Therefore, I wasn't ignored as with the other the two other dealerships. To the other dealerships, that's called respect. I will return to Knauz for future auto purchases. Many thanks and continued success to Dennis, Hans and Denise. More

This was one of the best car buying experiences I have had. The staff was very straight forward about the deal. I felt no pressure at all. We worked with Perry to complete the deal,he was very informative had. The staff was very straight forward about the deal. I felt no pressure at all. We worked with Perry to complete the deal,he was very informative about the warranty and features of the car. Denise was helpful to complete the paperwork. After the sale was complete, we discovered a minor issue that Knauz took care of without delay. More

Knauz is the best luxury car dealership we ever experienced. The first visit, we thought their showroom open till 9:00 pm and arrived at 7:55 pm. Turned out they should be closing at 8:00 pm. Regar experienced. The first visit, we thought their showroom open till 9:00 pm and arrived at 7:55 pm. Turned out they should be closing at 8:00 pm. Regardless, the sales manager (Hans) and sales consultant (Dick) greet us and answered all our questions and even test drove a MB ML-350. By the time we left, it was already 9:30 pm. Their professional ethic towards work is exceptional. Their price is excellent also, never pushed us to buy anything. They think on behalf of the customer and established a mutual beneficial sales/customer relationship. After comparison shopping, both of their service as well as price won the competition. I am super glad to buy from them and will recommend more people to go there. More

Perry has outstanding customer service skills. He made a complicated purchase simple through his patience and understanding of my needs insofar as a vehicle was concerned. He helped me make a choice finall complicated purchase simple through his patience and understanding of my needs insofar as a vehicle was concerned. He helped me make a choice finally after many months of looking for a new vehicle. I couldn't have asked for more patience and professionalism. More

Staff is great at Land Rover. Always accomodating, and fits me in last minute! Even though I don't own a RR anymore, I bought a BMW from Knauz next door because my experience has always been fabulous at R fits me in last minute! Even though I don't own a RR anymore, I bought a BMW from Knauz next door because my experience has always been fabulous at RR. I still come by and visit my friends at RR when I'm at BMW! Thanks, guys for being so great! More

As usual, Knauz did an awesome job servicing my car. Knauz always is price competitive, offers fantastic specials, and provides a Savings Card which entitles the customer to an even greater discount. Fu Knauz always is price competitive, offers fantastic specials, and provides a Savings Card which entitles the customer to an even greater discount. Furthermore, when I was shopping for tires for my Mercedes, Knauz matched not only other dealers' prices, but online sites' prices as well. When I experienced car trouble in the middle of the afternoon, Joe Coleman and Joey Sojka got my car in immediately; and Joey Sojka greeted me and his technician took care of my car's immediate problem as well as curtailed a potential problem. Joey kept me abreast of the work needing to be done. My car was returned to me repaired and clean as always: the exterior, wheels, and tires were spotless; the interior was vacuumed and cleaned. I thank Knauz for another excellent service visit. More