Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent There were some special considerations in our case in order to purchase a car, and Paul Kim has put our minds at ease by being resourceful and efficie There were some special considerations in our case in order to purchase a car, and Paul Kim has put our minds at ease by being resourceful and efficient within the short time frame that was available to us. Not only were we able to get through the loopholes and successfully find the perfect car, he was also able to create a comfortable experience throughout our encounter at Knauz, and even after the purchase continues to be readily available for any questions of concerns that we might have with the car. We are ecstatic that we can rely on a dealership that is dependable as well as quick and efficient with our needs. Highly recommended. More
It was a fabulous experience! I wanted to purchase a new car as a surprise birthday gift for my son. I called Knauz and first spoke to Ryan Herbig, and then Paul Kim. I told them w I wanted to purchase a new car as a surprise birthday gift for my son. I called Knauz and first spoke to Ryan Herbig, and then Paul Kim. I told them what I wanted. They found the perfect car 100 miles or more away. They were able to get the car for me. In addition to all of the other hoops normal customers put them through, I had an additional request of a big bow for the car. AGAIN they came through. Everything they promised me I got. The car, the price, the delivery date! They both took lots of time with me and explained all of the features of the car. I couldn't have asked for anything more. In addition, after I picked up the car they contacted me several times to make sure I was satisfied or had any questions. I DEFINATELY would recommend them to anyone who wanted to get a Mercedes. They also set up a special appointment for my son to go over all of the functions. More
2016 SL550 Recently leased a 2016 SL550 from Knauz. Overall the experience was great. It was a no pressure sale that ended with me getting a package that fit m Recently leased a 2016 SL550 from Knauz. Overall the experience was great. It was a no pressure sale that ended with me getting a package that fit my needs. Paul Kim was the sales person that I worked with on the purchase. He was knowledgeable on the product and helped me in deciding what car was best for my needs. I will say also that I originally started looking at the Knauz BMW line with Brock Gordon and there was no competition for commision between the two sales teams. Brock showed me the BMW line then let me walk over to the Mercedes line with no pressure to just work with him. Once the deal was done, I was introduced to Sam Greenberg. Sam went thru the whole car with me and gave me quit the education. Sam was very knowledgeable on the product and was able to answer all my questions. Overall a great experience. More
Easy, easy, easy. After driving the same car for 12 years, I finally broke down and bought a new one! I can't say enough good things about my salesman, Paul Kim and te After driving the same car for 12 years, I finally broke down and bought a new one! I can't say enough good things about my salesman, Paul Kim and tech guru Sam Greenberg! Paul was great when it came to helping me pick out the auto that best fit my needs. No pressure, only informative! After I drove the Mercedes GLE400, I loved it but still needed to test drive a BMW X5 before I was willing to purchase the Benz. Paul made it super easy- he told me and my family to sit back and have some free refreshments while he went over to the Knauz BMW dealership and set me up with a comparable X5 to test drive. I was unable to pick my new car up at the dealership the next day so they delivered it to my home! Sam Greenberg came with Paul and explained how everything in the car worked. Sam was patient and friendly and didn't make me feel embarrassed about asking so many questions. The icing on the cake was when they jumpstarted our CLK that hadn't been used all winter!! I can't say enough good things about my experience at Knauz!! I will be sure to recommend the dealership to my family and friends. Also want to give a shout out to Vijay Zaveri who did a great job at explaining the different Mercedes-Benz service programs/options- Thanks! More
Concierge service from Samuel Greenberg Sam did a fantastic job for us and we were very pleased with his help in understanding the use of our new vehicle. Sam also provided his number for f Sam did a fantastic job for us and we were very pleased with his help in understanding the use of our new vehicle. Sam also provided his number for follow ups and we did take advantage of that service and was pleased to know we could contact him. More
A Wonderful Experience We hadn't been in the market for a car for many years. After a lot of research and visits to different dealerships, we kept coming back to Knauz Merc We hadn't been in the market for a car for many years. After a lot of research and visits to different dealerships, we kept coming back to Knauz Mercedes. While we were treated well at other North Shore dealerships, our experience at Knauz was the best. In addition to his warmth and enthusiasm, Gary Bogart answered all of our questions with nothing but patience and facilitated the purchase experience. Sam Greenberg knows how all of his vehicles tick and took us through all of the features of our new car in a way that even two technologically-challenged, middle-aged individuals could understand, although we sure that he hasn't heard the last from us as we know that we'll have follow-up questions! We won't be hesitant to contact either of them as they are both very accommodating and up-front about their desire to make sure that we have a terrific buying experience at Knauz. We would recommend the dealership, and the two of them, as well as their colleague Vijay Zaveri, without reservation! P & T K More
Excellent Service We have been buying cars for decades and this transaction with Knauz was the best ever. Gary Bogart was very helpful on the sales side. Sam Greenb We have been buying cars for decades and this transaction with Knauz was the best ever. Gary Bogart was very helpful on the sales side. Sam Greenberg is, without a doubt, the most thoughtful and knowledgeable helper we have ever had to take us through the complexities of our new car even coming to our home to take care of the garage opener and taking us through the electronic features. More
C Class Purchase Ryan, Sani, and Sam were great - probably the easiest and most enjoyable car buying experience I've ever had. I would definitely recommend buying a c Ryan, Sani, and Sam were great - probably the easiest and most enjoyable car buying experience I've ever had. I would definitely recommend buying a car from Knauz, and will do so again. More
The BEST !!!!!!!!!!!!!!!!!!!!!!!!!!! Joey Sojka is the best. Takes care of our 3 Mercedes. No worries with Joey. Goes out of his way to give supreme service. Thanks Joey!!! Joey Sojka is the best. Takes care of our 3 Mercedes. No worries with Joey. Goes out of his way to give supreme service. Thanks Joey!!! More
Great experience Let's just say this was the best car buying experience I have had. I am so use to calling every dealer and finally getting it whittle down to the cor Let's just say this was the best car buying experience I have had. I am so use to calling every dealer and finally getting it whittle down to the correct price, but not this time. I walked in saw the car I wanted, CLS 63 AMG, and began to look at it. Paul Kim came over and politely asked me if I had any questions. Told him I just needed his best price on the car. I checked three dealers no one came close to his price. He then went out of his way to make the buying experience great with the help of Ryan and Sam. I now know every feature on that car along with having a team that takes care of me with any issues. More