Knauz Continental Autos

A great place to get your Mercedes Andreas Rehder and Sam Greenberg both continued the terrific sale and service I've received and expect from Knauz for the 30 years I've buying Mercede Andreas Rehder and Sam Greenberg both continued the terrific sale and service I've received and expect from Knauz for the 30 years I've buying Mercedes from them. I once walked into AutoHaus and for 20 minutes, nobody took the time to ask if I had any questions, most doing personal stuff. Knauz is very much a customer focused dealership, sales or service. Sam even came to my home, twice, to program my garage openers. I have just bought a SL 63 AMG, GLE350 and a few years ago a CL550. Hans Kribbel, General Manager is as good as they come and George Black, Used car buyer is as nice and fair as you could ever expect More

Sam Greenberg was awesome! Sam Greenberg outdid himself in being helpful, courteous, and incredibly knowledgeable about the functions of our new Mercedes that would be the most Sam Greenberg outdid himself in being helpful, courteous, and incredibly knowledgeable about the functions of our new Mercedes that would be the most pertinent to us (as it is a lot to take in everything about a Mercedes at one time!) Sam not only showed us the way the functions worked, but made common sense suggestions so we understood why and how a specific setting would work best in our everyday life. Sam was very patient as I am not that tech savvy. Despite my lack of knowledge about some basic iphone capabilities, Sam not only explained the phone functionality, but also showed me how it would be enhanced in conjunction with the Mercedes capabilities. Sam is a very valuable employee and should be applauded for his friendly customer service and going above and beyond what would typically be expected. Thank you Sam! More

No BS These guys did a terrific job putting the best terms on the table during a short phone call and provided for quick and informative delivery of the veh These guys did a terrific job putting the best terms on the table during a short phone call and provided for quick and informative delivery of the vehicle. There was no need to sit around the showroom while the typical nonsense "negotiation" played out. This is how you buy a car. More

Excellent service Great dealership, excellent service, great selection of vehicles, reasonable pricing. Was able to find what I wanted and secure a deal very quickly Great dealership, excellent service, great selection of vehicles, reasonable pricing. Was able to find what I wanted and secure a deal very quickly. Would recommend to anyone. More

Makes buying a new car a pleasant experience. I have purchased 5 S Class Mercedes over the course of the last 30 years, as well as numerous other vehicles for members of my family. This was the fi I have purchased 5 S Class Mercedes over the course of the last 30 years, as well as numerous other vehicles for members of my family. This was the first time I purchased fron Knauz and it was the most pleasant experience I have had buying a new car. Josh Aleksich was our salesman and he was first rate-knowledgeable , courteous and responsive. Pricing was fair and haggle free. It is not often I give an automobile dealership high praise but Knauz deserves it based on this experience. More

GL450 Purchase My wife and I were looking for a car that would allow us to transport our son and his friends to all of his sporting events. We have been looking for My wife and I were looking for a car that would allow us to transport our son and his friends to all of his sporting events. We have been looking for months and were never sold on a car or dealership. That is until we visited Knauz Mercedes. I first went in and Mark Saltzman approached me and helped me out right away. We then scheduled a follow up for my wife and son to come in. Sam Greenberg helped us at the beginning. He made sure the car was ready and the A/C was on. They both were knowledgeable on the GL450. Mark and Sam worked as a team and lined us up with the car that best met our needs. Thank you to Mark and Sam for making this purchase a great experience. More

Easy Process Sani tried his best to get the vehicle we wanted in a low pressure environment which was very important for my wife. Sani was very professional , and Sani tried his best to get the vehicle we wanted in a low pressure environment which was very important for my wife. Sani was very professional , and in summary , I would not hesitate in recommending Sani which reflects well on the dealership. More

2017 GLS purchase We drove up in one of our old work trucks, and Josh Aleksich was the first one to offer help with looking at the GLS SUVs. We drove a 2016, and it was We drove up in one of our old work trucks, and Josh Aleksich was the first one to offer help with looking at the GLS SUVs. We drove a 2016, and it was a fine vehicle. He even pointed out a used 2016 with only 5000 miles and an extra year warranty. So it was a tough decision, since the 2017 had some new features we loved. We left weighing the merit of each vehicle. Josh was very helpful throughout the process, and I did purchase the 2017 GLS. This is the 4th Mercedes I've purchased with Knauz, and overall they do a very good job. When we picked it up, the air conditioning was putting out hot air instead of cold, so it stayed another overnight at the dealership. Now, all systems seem to be functioning perfectly. Josh even came in on his day off to help us pick up the car, which, of course, was delayed to the next day. He offered to drive it over to us the next day, but I wanted some help with the self parking instructions which he gave us. Josh will do his best to help with whatever is needed. More

A salesperson who passionately cares about customer service. As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for the lastest model. From the start to choosing the purchase, Paul Kim carried string the tradition that I've grown to expect from a Mercedes Benz Dealer; he treated me like family. It was his motivation to do what ever he could to, not only get me a great deal, but also to see that I was satisfied with the entire process. His attention to valuing the customer is beyond what I shall ever have words to express. More

One of the best dealer in Chicagoland area Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as wel Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as well as my financing options. 5 stars! More