Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 452 reviews
Love my new Mercedes and the Knauz Team! My husband and I came to Knauz after a frustrating experience with another Mercedes dealer. We called Knauz to explore other options and were immediat My husband and I came to Knauz after a frustrating experience with another Mercedes dealer. We called Knauz to explore other options and were immediately dealt with in a fair and transparent manner by the sales manager, Ryan Herbig. The initial sales price given by Mr Herbig was much lower than the quote by the first dealer and the car at Knauz had more options! We were confident from the outset at Knauz that this dealership was where we should buy the car. The salesman we were assigned was Andreas Rehder who was extremely knowledgeable, courteous and professional. There was no dickering as Ryan already gave us a very fair price that we felt was discounted to our satisfaction. The trade value of our car was also substantially higher than the prior dealer. The car was delivered the next day with no monkey business in a professional manner. Sam Greenberg, the Mercedes Product Specialist, was very patient and thorough in teaching us how to take advantage of all the advanced technology in the car. He assured us we could call him or return to the dealership at any time for more advanced instruction. We also were comfortable with the low pressure explanation of prepaid maintenance plan and extended warranty by Vijay Zaveri. His professional demeanor was also consistent with everyone else we dealt with at Knauz. In summary, we not only were pleased with a great new car with many state of the art safety features but also a professional and transparent interaction with the dealership. We highly recommend Knauz Mercedes in Lake Bluff, Illinois. More
Mercedes purchase at Knauz I have been a customer of Knauz for over 25 yrs and Sam Greenberg is tops. Friendly, informed, professional and great to work with. Cathy Nelson I have been a customer of Knauz for over 25 yrs and Sam Greenberg is tops. Friendly, informed, professional and great to work with. Cathy Nelson More
Best buying experience EVER!!! Sam and Hans were incredible to deal with and made buying my new Mercedes easier and better than I ever thought possible! These guys are the best!!! Sam and Hans were incredible to deal with and made buying my new Mercedes easier and better than I ever thought possible! These guys are the best!!! More
new car san ,ryan and sam were great to work with, enjoyable buying experience , even upgrades option for same price when selected car not available would def san ,ryan and sam were great to work with, enjoyable buying experience , even upgrades option for same price when selected car not available would definitely buy again from them More
Excellent experience!! Just bought my 4th car from Dick Bradley and as usual he made it an enjoyable and easy process. Dick is the reason we continue to go back to Knauz. Just bought my 4th car from Dick Bradley and as usual he made it an enjoyable and easy process. Dick is the reason we continue to go back to Knauz. He is a very genuine person who goes above and beyond to ensure he has met our needs and he is a pleasure to talk to and do business with. Sam Greenberg was great at going over all the new options and features in my new car. He even demostrated the self-parking feature which I would have been afraid to try if I hadn't seen him do it first! Hans Kribbel was very personable and made us feel very welcome as we moved the purchase process. He even came out before we left to congratulate us and pointed out a feature in the trunk that we didn't know we had. Overall, they are a great team of people who work well together to make the experience pleasurable. More
New Land Rover Kevin Sanhamel sold us the Land Rover. The entire experience has been exceptional. From the test drive to the purchase to having someone come to my ho Kevin Sanhamel sold us the Land Rover. The entire experience has been exceptional. From the test drive to the purchase to having someone come to my house to sync the garage door opener. Matthew Brueggeman went through the entire car and showed me how everything works. He was excellent. The best car buying experience we have ever had. More
Great car buying experience Andreas sold me the GLE350 one year ago. I said then it was the best car buying experience we have ever had. He was an awesome saleman that didn't Andreas sold me the GLE350 one year ago. I said then it was the best car buying experience we have ever had. He was an awesome saleman that didn't pressure you to make a decision. Forward a year and I had a flat tire service was great I had purchased the tire maintenance service. I just had an oil change and service A walked into the showroom and was greeted by Andreas. Adam was also there he had helped me more than once with all the technical stuff of the car. It's nice to see the same faces time after time to me it says something about Knauz and the people they employ!! More
Great Experience! My husband and I are extremely happy with our new vehicle. Richard Bradley and Hans Kribbel were friendly and professional. Bradley was so knowledga My husband and I are extremely happy with our new vehicle. Richard Bradley and Hans Kribbel were friendly and professional. Bradley was so knowledgable about the cars that we were interested in. I'm not a fan of the long drawn out process of purchasing a vehicle. Our experience at Knaus was a pleasant process. We are so happy with our vehicle and experience that when it is time foe a new vehicle, Knaus will be our one and only choice. Christine and Robert Arndt More
An AMAZING dealership!!! We had just recently been through a TERRIBLE experience at another dealer and a different mfr.(Lexus), and decided to try Knauz. Every bit of this was We had just recently been through a TERRIBLE experience at another dealer and a different mfr.(Lexus), and decided to try Knauz. Every bit of this was a GREAT experience. Extremely knowledgeable salespeople, a no pressure attitude thru-out, take your time and enjoy, what a pleasure. Plus we got a fantastic vehicle. Every step was a joy. We passed a lot of dealers to get to Knauz, about 1 1/2 hrs away, and we are grateful we made the journey. Steve treated us like family. More
Friendly & Professional! David Brueggeman & Sam Greenberg! Kudos to David Brueggeman and Sam Greenberg for making the new lease of my 2016 CLA250 an enjoyable one and smooth in delivery and experience. Dave wa Kudos to David Brueggeman and Sam Greenberg for making the new lease of my 2016 CLA250 an enjoyable one and smooth in delivery and experience. Dave was relaxed, informative and very responsive throughout. I would highly recommend this team and appreciated the personal hello from the GM, Hans Kribbel, upon picking up my new car and his sincere gratitude for the business. More