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Knauz Continental Autos

Lake Bluff, IL

4.4
452 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 452 reviews

December 06, 2016

Excellent customer service Paul Kim made my first experience with Mercedes so nice! He was so patient with all of my questions and helped me understand with the whole process fo More

by Priscilla P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Knauz Continental Autos responded

Thank you for the kind words, we know have hard Paul and our team work to make the buying experience special

November 11, 2016

Wonderful experience Excellent customer service. Friendly and accommodating. Understands the customers' needs.We got what we want the same day. He arranged everything for More

by Felix
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2016 -

Knauz Continental Autos responded

Felix, thank you for your post! We are delighted to hear you had a great experience and we know Gary will appreciate your kind words. Thank you again and enjoy your new Mercedes-Benz!

November 07, 2016

A+ from a discerning customer As a prior Mercedes owner, I had high expectations of the dealership and my purchase experience. Marc more than met my expectations. I started my co More

by Lori G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Leibovitz
Nov 07, 2016 -

Knauz Continental Autos responded

Hi Lori, thank you for your feedback! We are so happy to hear Marc was able to work with you to create your perfect car and we will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new Mercedes-Benz!

November 01, 2016

Great SUV and terrific experience! Marc Liebovitz made my experience and purchase so smooth. Thank you for being so patient with me with this deal! I really appreciate it! Dawn More

by Dawn
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marc Leibovitz
Nov 02, 2016 -

Knauz Continental Autos responded

Dawn, thank you for your feedback! We are so happy to hear you had a great experience and please do not hesitate to contact us if we can assist you with any other future automotive needs. Thank you again and enjoy your new Mercedes-Benz!

October 29, 2016

new Mercedes suv purchase Went to this dealership after visiting several others because I saw a car online that I was interested in. I was pleasantly surprised that my salespe More

by jillkailin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Knauz Continental Autos responded

Thank you for sharing your feedback! We are so happy to hear you had a great experience and we will be sure to pass along your kind words to Paul and Hans. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again!

October 29, 2016

Thank you Sam Greenberg Sam provided top notch customer service during our recent lease! I would highly recommend stopping in and requesting Sam to help you with all your sal More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder, Sam Greenberg
Oct 31, 2016 -

Knauz Continental Autos responded

Thank you for your feedback, Wendy! We are so happy to hear you had a great experience with Knauz and we will be sure to pass along your kind words to Sam and Andreas. Thank you again!

October 25, 2016

Excellent Customer Service Sam and Dick Bradley went above and beyond to help me with my new car, they came to our home to fix the garage door opener so it worked in the car. Th More

by jk79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Bradley, Sam Greenberg
Oct 25, 2016 -

Knauz Continental Autos responded

What a compliment! Thank you for your feedback, we know Dick and Sam will appreciate your very kind words. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again!

October 18, 2016

Great Experience! We've bought several cars from Knauz MB and this experience with Andreas and Sam was the easiest and the best service we've ever gotten!! More

by sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder, Sam Greenberg
Oct 18, 2016 -

Knauz Continental Autos responded

Sheryl, thank you for your feedback! We are so happy to hear Andreas and Sam made it an excellent experience for you. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new Mercedes-Benz!

October 17, 2016

Great Experience! Great customer service! Quickly answered al my questions and solved the problem that i was having in no time. Would definitely recommend working wit More

by Huster14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Greenberg
Oct 18, 2016 -

Knauz Continental Autos responded

Thank you for your feedback, we will be sure to pass along your kind words to the Knauz Continental Team!

October 15, 2016

Great Experience Peter Polanski was extremely helpful and knowledgeable. It was a painless auto procurement experience. I would highly recommend Peter to others inte More

by LA Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Polanski, Sam Greenberg
Oct 17, 2016 -

Knauz Continental Autos responded

Thank you for your feedback - we will be sure to pass along your kind words to Peter!

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