Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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" 2nd to NONE Experience" Why I'm giving this Rating "2nd To NONE Experience". Because, I've had a few brand new cars in my "Life Time Experience" of age 72. And, I could nev Why I'm giving this Rating "2nd To NONE Experience". Because, I've had a few brand new cars in my "Life Time Experience" of age 72. And, I could never get around ALL the PRESSURE(S) that were involved in choosing, deciding and FINALLY Picking the car that I REALLY WANTED. Oh Well !!! To shorten my say (rating comments), I didn't experience any PRESSURE at ALL. WOW !!! No PRESSURE help me to Decide and Choose with.. .. ease .. .. what I REALLY WANTED and could AFFORD. I did receive a CLASS A-1 Act from the Beginning to the END of Customer Service. Frankie Cole, Very Pleased Customer More
Fabulous service and delightful experience We were greeted right away at Knauz Mercedes and Paul Kim made us feel right at home. We were interested in the E-class sedan and Paul informed us abo We were greeted right away at Knauz Mercedes and Paul Kim made us feel right at home. We were interested in the E-class sedan and Paul informed us about the vehicle and answered all of my questions, as well as provided us with various options for the vehicle. Right away Paul brought the car for a test drive and moved forward without us feeling any pressure - he made us feel extremely comfortable and relaxed with his composure. Highly recommend Paul Kim and the Knauz team! More
Nothing but the best I was in the market for a new car, and based on word of mouth and seeing Knauz on almost every vehicle where I live, I decided to pay them a visit. I I was in the market for a new car, and based on word of mouth and seeing Knauz on almost every vehicle where I live, I decided to pay them a visit. I was specifically looking for a Hyundai, and I could not have gotten a better salesman than Mr. Paul Kim to assist me with the process. One word to describe Paul: Professional. As I was going through the different models and packages they had, not once did Paul seem uninterested. He was nothing but patient and a pleasure to work with, and got me out the door in a brand new car in a blink of an eye. Knauz offers a variety of cars to choose from (Mercedes-Benz, Hyundai, BMW, etc), but whatever you decide on, make sure you have Paul help you as he is the best there is. More
Excellent experience I had an excellent experience when I recently purchase my car at Knauz Mercedes Benz. I have been looking for over a year for a low mileage used S550 I had an excellent experience when I recently purchase my car at Knauz Mercedes Benz. I have been looking for over a year for a low mileage used S550. It's like looking for a needle in a haystack. I saw a car that interested me on the Knauz website. I contacted the dealership and was extremely fortunate to speak with Mark Saltzman. Mark informed me that the car was no longer available. I told him what kind of car I was looking for and how I had not had much luck finding what I was looking for. I asked Mark, as I had asked numerous other salesmen, to let me know if he comes across any car that might interest me. Frankly, I did not expect to hear back from him. A few days later, on a Saturday, I received a call from Mark. He told me that a car that fit my description had just come in the door. The car was a very low mileage 2013 S550 in excellent condition and could be sold in a day. What impressed me about Mark was that he was very straight forward and willing to hold the car for me on my word that I would see the car on Monday night. I saw and bought the car on Monday. We reached a very fair price without a lot of unnecessary haggling - which I would like to thank the GM (who I did not meet) for that. Mark made sure the sale went smoothly. I also want to compliment Vijay in finance for going through all the paperwork with me to make sure I was only getting what I needed. I would highly recommend Knauz and Mark to anybody looking for a Mercedes-Benz. More
Painless transaction and Sales experience that delights Great sales experience that kept me at ease knowing I am getting a value deal. Josh and Ryan did a great job across the board. Great sales experience that kept me at ease knowing I am getting a value deal. Josh and Ryan did a great job across the board. More
Knauz has the best of everything..Inventory,Staff,SERVICE Sales and service staff go above and beyond my expectations which are EXTREMELY HIGH. Knauz is the only dealership worthy of my money and respect Sales and service staff go above and beyond my expectations which are EXTREMELY HIGH. Knauz is the only dealership worthy of my money and respect. More
Buy and service a vehicle anywhere but knauz Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I receiv Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I received there. I can't wait to trade in my knauz vehicle in to fields so I never have to see that place again. More
Very Professional and Excellent Customer Service I originally visited a different Hyundai dealership, however, after I visited Knauz Hyundai and interacted with Paul Kim (Salesperson), I decided to p I originally visited a different Hyundai dealership, however, after I visited Knauz Hyundai and interacted with Paul Kim (Salesperson), I decided to purchase my vehicle here. Paul was able to get me the best possible deal and explained to me all the various rebates/incentives that I qualified for. He was very easy to talk to and was not your typical car Salesperson (pushy, aggressive, constantly asking what can be done to earn my business). Paul and Knauz Hyundai was able to deliver customer service in a very smooth and professional manner. I highly recommend Paul Kim and Knauz Hyundai! More
Say one thing and do another I've recently worked with Mr. Steve Ch. ( sales) I Called in first, got the best deal ever. ( as I thought....) The price of the Cargo Van was set, an I've recently worked with Mr. Steve Ch. ( sales) I Called in first, got the best deal ever. ( as I thought....) The price of the Cargo Van was set, and by the time I arrived at the dealership, everything suddenly changed .... They started this cheap game of ; its only a $50 more per month kind of deal.... It was a total disappointment ! Jacqueline W. ( sales) - lack of professionalism to say the least. More
Greenberg saves the day in an otherwise unpleasant experienc Dear Knauz Dealership We are customers who recently purchased a $54,000 Mercedes 350 GLE 4MATIC automobile. Our experience with Sam Greenberg Dear Knauz Dealership We are customers who recently purchased a $54,000 Mercedes 350 GLE 4MATIC automobile. Our experience with Sam Greenberg was perfect. He was extremely professional, very courteous, and most helpful in showing us how to drive the car, use the controls, and set up our phones to Bluetooth. He demonstrates integrity with his job, and did not back down from helping even when we faced difficulty at first in setting up the phone. He is a model employee. He gets 5 stars in my book. however, I would give Gary Bogart a 1 star rating in his customer relations with us. He was pushy, rude to all in my family, and visibly short to us. Had my mother not wanted this car, I would have considered purchasing it just somewhere else just because of his treatment of us. All in all, the experience averages out to a three star experience. More