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Knauz Continental Autos

Lake Bluff, IL

4.4
452 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 452 reviews

October 30, 2017

All went very smooth.. enjoy the whole process I would like to say that the folks over at Knauz are great.. this buying experience was great.. would recommend folks to visit the showroom More

by Miguel Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Knauz Continental Autos responded

Thank you for leaving such a wonderful review Miguel! It really means a lot to us! Thank you again and happy driving!

October 27, 2017

Outstanding service, very patient & knowledgeable! I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his pati More

by Deb/Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Knauz Continental Autos responded

Thank you so much for such wonderful feedback! We will be sure to let Strah know about your kind words. Thank you again and happy driving!

October 21, 2017

Amazing Sales with Paul Kim! Amazing !!!!! Beyond amazing everyone from the moment you walk in welcomes you in open arms . My husband and I where looking at a 2017 and walked out More

by Jorddann Mayree White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Knauz Continental Autos responded

Thank you so much for such an amazing review Jorddann! We truly appreciate the kind words. We are thrilled to hear how happy you and your husband are with your experience with us and we will be sure to let Paul know about your praise. Thank you again and Happy Driving!

October 10, 2017

I'am hard to please!!! I just leased my very first Mercedes and I am very satisfied! Thank you Paul for your amazing service, he truly cares about meeting your needs. Paul m More

by tnix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Knauz Continental Autos responded

Thank you so much for your kind review and feedback! It truly means a lot to us. We are so glad to hear that you had such a great expieriance with us! We will be sure to let Paul know about your kind words. Thank you again and welcome to the Knauz family!

October 09, 2017

Knaus values their customers! I bough a used 2011 Merceds Sprinter and brought it for service to Knaus. I dealed with Michael Jakus. He is very knowledgeable and professional. H More

by PeterZila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jakus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Knauz Continental Autos responded

Thank you Peter for the kind words and feedback! We are so pleased to hear that you had such a good experience with us, and we will be sure to let Michael know about your wonderful review. Thank you again and Happy Driving!

September 20, 2017

2018 GLS 550 Every part of the experience was excellent. Peter was a great salesman and delivered everything as promised when it was promised. Strah helped me un More

by mercedessteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Knauz Continental Autos responded

Wow! What a review! We are so happy to hear that you had such a wonderful experience with us! We will be sure to let Peter and Strah know about your awesome review. Thank you, and Happy Driving!

September 17, 2017

If you want the best go to the best Knauz This is my second time leasing a Mercedes from Knauz and all I can say is “What a pleasure”. From the sales team to the Finance and the tech team ev More

by Ols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sani Nassar
Sep 27, 2017 -

Knauz Continental Autos responded

I apologize for such a late response, but WOW! What a wonderful review! Thank you so much! I am so glad that we were able to provide you with such excellent service. We will be sure to let Sani know about your great review. Thank you again and Happy Driving!

August 25, 2017

A Great Experience ALL people I interfaced with the purchase of our new vehicle were friendly, informative, and in no way a stereotypical car sales person. A relaxed, More

by 1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Brown
Aug 28, 2017 -

Knauz Continental Autos responded

Thank you so much for your feedback! We are pleased to hear about your time with us. We will let Paul know how great he was! Thank you again for the kind words, and Happy Driving!

August 22, 2017

Mercedes Purchase We have purchased BMWs, a Range Rover, and now a beautiful Mercedes C-Coupe 2017 from Knauz. Paul Kim is our rep who we highly recommend. His expert More

by lauraj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Knauz Continental Autos responded

Thank you so much for your kind words Laura! We really appreciate your feedback. We will be sure to let Paul know about your amazing comments! Thank you again! Happy Driving!

August 03, 2017

USAA members/VETs Beware After test driving and working out what I thought was a final deal with the sales department over a weeks time I canceled my sale. The finance manager More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Knauz Continental Autos responded

Thank you for your feedback Adam, we truly appreciate it. We're extremely sorry that your expectations were not met, and that your experience with us wasn't up to your or our standards. We will be looking into this matter further. Again, our apologies, and thank you for the review.

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