Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My new Mercedes I want to thank Gary, Strah and their colleagues for the exception service on the delivery of my new Mercedes. I have purchased several foreign cars i I want to thank Gary, Strah and their colleagues for the exception service on the delivery of my new Mercedes. I have purchased several foreign cars in the past including Mercedes and I can say hands down Knauz service and price were the best, especially for an out of Towner. More
I highly recommend KNAUZ Mercedes-Benz! Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfi Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfied with the service on my GLK. Strah called me and gave easy to follow insructions on pairing my garage door opener with a button on my rear view mirror. Yaay! Sani explained in detail what was checked on my truck and ensured everything was in tip top shape before my Mom and I left. My truck was washed, too! These three gentlemen made me feel more confident to drive my truck! Finally, KNAUZ Mercedes-Benz facility is very clean; and the temperature in the service center was nice and warm! More
Love Love Love The people at Knauz Mercedes are sooo friendly and helpful. I am a female and I took my car in to get looked at because it was making a noise and I do The people at Knauz Mercedes are sooo friendly and helpful. I am a female and I took my car in to get looked at because it was making a noise and I don’t at all feel like they tried taking advantage of me. The sales people are so welcome and make my car buying experience so stress free!! I dealt with Peter for buying my car and Ryan in service. Great people! More
Great experience!! Paul Kim was my salesman and made the whole experience wonderful. He was very helpful. Also Strah Gostovic helped me out and was very knowledgeable Paul Kim was my salesman and made the whole experience wonderful. He was very helpful. Also Strah Gostovic helped me out and was very knowledgeable and extremely patient in teaching me about the car. I was very lucky to have both Paul and Strah spend the time that they did with me and I learned so much about the car that I would not have known. I'm extremely grateful for their help and for being so kind. More
The way a dealership should be! We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the dealership is well stocked with models, staff is helpful and well informed, sales are low pressure and very fair. We look forward to a continuing relationship. More
Great guys The whole experience went well and I was treated the way I expected. I was not rushed or pushed. I was shown exactly whai I wanted. Thanks The whole experience went well and I was treated the way I expected. I was not rushed or pushed. I was shown exactly whai I wanted. Thanks More
Excellent, I live in Arizona and buy my cars from Knauz I purchased a 2018 GLC and 10 minutes after delivery, the module controlling the entire vehicle faulted. I was told it would take 1 to 7 days to get t I purchased a 2018 GLC and 10 minutes after delivery, the module controlling the entire vehicle faulted. I was told it would take 1 to 7 days to get the part from Germany for there wasn’t one in the USA. Strah was instrumental in procuring the part and MB shipped the part overnight and within 1 day my vehicle was up and running. This expeditious service allowed me to maintain my schedule and return to Arizona, and I might add that this all occurred during the Thanksgiving Holiday week. Thank You sooo much John M Esposito More
Excellent experience! Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Knauz to my friends More
Great dealership! I dealt with Paul Kim and he was a pleasure to deal with. I dread going to car dealerships but my experience with Paul was truly exceptional. He was n I dealt with Paul Kim and he was a pleasure to deal with. I dread going to car dealerships but my experience with Paul was truly exceptional. He was not pushy and genuinely gave me his honest insight in making a decision on a Mercedes. I highly recommend him! More
Third purchase and great experience This is our 3rd car to purchase from Knauz and, once again, it was a great experience. All the people in the dealership are very helpful and welcoming This is our 3rd car to purchase from Knauz and, once again, it was a great experience. All the people in the dealership are very helpful and welcoming. Our salesman was Steve Chase, who is knowledgeable, polite, easy to work with, very responsive and not at all pushy. He put together a great deal on the new car AND got us a great deal on our trade-in. Strah Gostovic, who works with Steve as concierge, is a wonderful asset to the dealership. He spent time on several occasions showing me how to use all the technology in the car. He is immensely patient and kind. He is available throughout the day via phone or in person and never made me feel silly with all my many questions. This entire experience has been amazing!! More