Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best Experience I bought three Mercedes and I just picked up a Range Rover from Ryan Herbig and Peter Polaski from Knauz. You cannot beat their deal and honesty! I d I bought three Mercedes and I just picked up a Range Rover from Ryan Herbig and Peter Polaski from Knauz. You cannot beat their deal and honesty! I drive all the way from Milwaukee and would not go anywhere else!! For my wife’s Mercedes, they drove to Milwaukee for delivery. More
Best experience ever Great staff, no pressure easy to work with and best deal hands down! Staff took time to explain the process and all the cool features of my awesome ne Great staff, no pressure easy to work with and best deal hands down! Staff took time to explain the process and all the cool features of my awesome new car. Definitely will go back for my automotive needs. More
"Great Experience" I would highly recommend Peter Polanski and Knauz! Peter was very patient and extremely helpful during our purchasing process. The whole team at Knauz I would highly recommend Peter Polanski and Knauz! Peter was very patient and extremely helpful during our purchasing process. The whole team at Knauz provides outstanding service. More
Quite Satisfied I worked primarily with Michael Perez - he showed me the car, took for test drive, negotiated the deal. I had a great experience with him. Very nice I worked primarily with Michael Perez - he showed me the car, took for test drive, negotiated the deal. I had a great experience with him. Very nice, enthusiastic but not pushy. I had get my financing in order so I had to close the deal on a different day. On the day I came back I worked with Peter Polanski. He was very nice, polite, etc. Then I worked with Vijay in finance, who was also a great person to work with. I recommend this group. More
Great lease! Paul Kim was my sales consultant and he was very straightforward about the entire transaction. No nonsense and was very well informed about the car. Paul Kim was my sales consultant and he was very straightforward about the entire transaction. No nonsense and was very well informed about the car. Started out communicating via email prior to my arrival at the dealership and he was very courteous and professional. More
Greatest buy From the moment I walked in I was very impressed with the type of attention to me the knowledge of Peter for what he is selling From the moment I walked in I was very impressed with the type of attention to me the knowledge of Peter for what he is selling More
His and Hers flawless C43 and C300 Cabrio Mercedes Purchase! Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 days prior to our visit I reached out to Hans the sales manager as I was directed by numerous friends. Being told he is the best in the business, and is key to the Knauz "customer first experience", we just had to give it a try. Not only did Hans respond to my requests on his day off via e-mail, but also made sure that when we did arrive that Friday, the vehicle we wanted to view was available. Upon our arrival I was greeted by Strah, not only is he the MB concierge, but is the technical vehicle specialist. I highly recommend talking with him about all the additional high tech features MB offers, as well as getting some hands on in vehicle demo time with him. He is awesome, knows all the vehicles, and will make sure you know how the features work. This was great in helping to decide what options we wanted in our vehicles. For the sales side, Hans assigned Gary and Josh to my wife and I. We were thrilled to be treated so professionally and honestly by Gary, no reasonable request was refused. He helped guide us through the entire process of purchasing both vehicles, with a refreshing no pressure to buy. Hans was also still checking in on us to make sure all was well. We were not forgotten about, and Hans, Gary and Strah gave us extra time for our drive testing with them. I would also like to note that we had no idea they closed at 6pm, but Hans, Gary, Strah and the finance manager Vijay stayed with us after the doors locked for a bit longer. Each taking some additional time to explain the purchase, financing versus lease, and vehicle status. After closing the dealership, settling on the purchase terms, we had to come back on Monday after the weekend to finalize and take delivery. My wife and I really appreciate the time everyone took to give us such an outstanding experience that day, and staying past close to work with us. As for delivery day, it was flawless, the finance manager Vijay just like the others, was awesome! I can honestly say the best finance person I have experienced. Precise, concise, professional and honest. Line by line, every aspect of the purchase was explained, down to the privacy agreements. Asking to make sure I understood everything, it was very refreshing. Both vehicles were delivered to us in pristine condition, Strah, Josh and Gary spent a tremendous amount of time getting my wife and I setup in the vehicles. Hans also checked in on us time and again to make sure we were all set and excited about our new vehicles. Finally just to add, my wife gave a hug goodbye to everyone that worked with us when we left. I know this might seem really strange, but that says so much about this dealership and the people that work here. Give them a try for your next vehicle purchase, I know you will be treated in the same outstanding manner. More
Paul Kim and Knauz Autos - Best Mercedes Dealership!!! The best Mercedes Benz Dealership in the Chicagoland - hands down!. They know customer service better than anyone else in the area. Paul Kim is the The best Mercedes Benz Dealership in the Chicagoland - hands down!. They know customer service better than anyone else in the area. Paul Kim is the man to work with if you are looking to purchase a Mercedes Benz anywhere in the USA! Paul Kim is one of top 3 car salesmen I have ever dealt with - and I have bought over 10 cars in the last 9 years in the NorthEast, South and the MidWest regions. I drove 1 hour (from SouthWest Chicago suburbs) to complete my purchase with Paul Kim and I will do that again in a heartbeat. If I ever were to move, I would even fly cross country to buy my future cars from Paul Kim. Go experience it yourself when you are in the market for a Mercedes Benz!!! More
My 2018 S560 I have visited many Mercedes Benz dealerships in Chicagoland, and the Knauz is the one. From the very get go, my salesman, Gary Bogart, and the manage I have visited many Mercedes Benz dealerships in Chicagoland, and the Knauz is the one. From the very get go, my salesman, Gary Bogart, and the manager, Hans Kribbel, made me feel at home. It was a fun, professional and amazing experience, sealed with the delivery of this amazing sedan. Thank you to all, and Happy New Year! More
Great Experience! Will buy again I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck and poor communication, Gary was a great find! I emailed him and he responded with multiple vehicle options within 10 minutes of my inquiry. He ran the numbers for me and we had the entire deal negotiated via phone/email prior to arriving at the dealership. Once at the dealership everything matched up with what we agreed to over the phone and I was in and out with my new car. Hans, Vijay and Strah were also equally great to work with. I'll be working with Gary and the Knauz team again! More