Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Anniversary surprise for wife. We were looking for a new car and considered Audi, Volvo, Lexus and Mercedes small suvs. Dealership level of service and location is important to us a We were looking for a new car and considered Audi, Volvo, Lexus and Mercedes small suvs. Dealership level of service and location is important to us and these are the factors that steered us away from purchasing some of the cars we looked at before. I did some quick research consulting Google wisdom and found great reviews from people buying at Knauz and have seen Paul Kim’s and Strah names mentioned in many positive reviews. We met with Paul and Starh and they very profession and courteous. Together with Strah they spend at least an hour showing us features and answering questions on suv we looked at. We never felt “sales push” as we experienced at many other dealerships. I love the idea of product concierge. We took it for a test drive and my wife loved the way it was driving. I had specific requirements for colors and options that I wanted on our car, but unfortunately they did not have it stock. For next few weeks we tried to locate and move car with options I wanted from other dealerships on Midwest. Finally we found the one in Ohio and Paul worked with his management to secure the vehicle and move it to Knauz. It took only few days. I told Paul that I want to surprise my wife and we worked along to make it happened. I also want to say thank you for Daniel Forest that spend almost 1.5 hours showing us all the bells and whistles on new MB once we came to pick it up. We had very positive experience buying from Knauz and I recommend their team. More
first time service customer This was my first time here having my Mercedes Benz serviced.It was an awesome experience. they treat me like gold and my car has never ran better! th This was my first time here having my Mercedes Benz serviced.It was an awesome experience. they treat me like gold and my car has never ran better! thank you for the great service! you have made me a lifetime customer!!!! J. strauel More
Wonderful Experience at Knauz I went into Knauz looking to buy a new Mercedes. I met with Peter P. and explained to him exactly what I wanted. He searched high and low until he fou I went into Knauz looking to buy a new Mercedes. I met with Peter P. and explained to him exactly what I wanted. He searched high and low until he found exactly what I was looking for. Hans, Peter and I were able to come to an agreement, which I was very happy with. After purchasing the car, Daniel F. and Strah G. took the time to show me how to work all of the high-tech features. I had a great experience at Knauz and would highly recommend them to everyone. Thanks again! -Caryn More
THE BEST Mercedes Dealership in Chicago Area The entire sales team at Knauz Mercedes is amazing. I bought a G550 from them. Hans, Ryan, John helped me through entire purchasing process. They are The entire sales team at Knauz Mercedes is amazing. I bought a G550 from them. Hans, Ryan, John helped me through entire purchasing process. They are very patient and professional. The purchasing process is also easy and smooth. If you are looking for a Mercedes, Please give them a shot. It's simply THE BEST vehicle purchasing experience I've ever had. More
Higly recommended! Sales team at Knauz is great! They make you feel welcome every time. Strah and Peter are very knowledgeable, patient and great to talk to. Sales team at Knauz is great! They make you feel welcome every time. Strah and Peter are very knowledgeable, patient and great to talk to. More
Great Sales Associate at Knauz Paul Kim makes purchasing a car an excellent experience! I recently leased my second vehicle from Paul and couldn't be happier. He is kind and attent Paul Kim makes purchasing a car an excellent experience! I recently leased my second vehicle from Paul and couldn't be happier. He is kind and attentive to what was important to me. His follow up is fabulous and he is very sincere in wanting to make his customers happy. Thanks Paul!!! More
Knauz Daniel Forrest was extremely helpful and considerate of my time. He showed me how to use all of the features that I requested on my GLE and showed me Daniel Forrest was extremely helpful and considerate of my time. He showed me how to use all of the features that I requested on my GLE and showed me many features that I wasn't even aware off. He was patient and made sure that I understood what he showed me. Daniel never made me feel rushed about learning a new feature and was sure to let me know that he was always available to answer any questions that I may have in the feature. Paul Kim was a great sales associate. He was quick to respond to all of my e-mails, which was greatly appreciated. Further, he was very organized and made the sale process very smooth. No request was too big for him. If he did not have an answer to one of my questions he was quick to speak to someone who could answer my question. I would definitely recommend him to others. More
Amazing Experience Peter Polanski at Knauz is wonderful! I recently purchased a new vehicle from Knauz and he was my sales associate. Peter understood my needs and wor Peter Polanski at Knauz is wonderful! I recently purchased a new vehicle from Knauz and he was my sales associate. Peter understood my needs and worked to align those needs with their inventory. The buying process was easy and the customer service amazing. I highly recommend this dealership and Peter! More
Great experience The best experience buying a car! Strah Gostovic is professional, knowledgeable and patient, just like Mercedes Benz employees should be! I like str The best experience buying a car! Strah Gostovic is professional, knowledgeable and patient, just like Mercedes Benz employees should be! I like straight forward instructions and that exactly how he explained everything. I'm very impressed with his customer service. More
Great Experience Exceptional customer service! I came in to compare a few models and Strah was very helpful, polite, and knowledgeable. Their beautiful showroom makes Exceptional customer service! I came in to compare a few models and Strah was very helpful, polite, and knowledgeable. Their beautiful showroom makes every car look amazing! More